Very disappointing experience with U-Haul. I rented a vehicle for one day only and returned it the same day. The agreed rental price was $38.50. However, U-Haul charged me an additional $46.06 without any explanation. I did not rent the vehicle for two days, did not extend my rental, and returned it on time. I have no idea why I was charged this extra amount. This is completely unacceptable and very unprofessional. I am now disputing this charge with Chase Bank and requesting an investigation. U-Haul, please explain why I was charged an additional $46.06 and refund my money!
VLADISLAV S
Customer Reviews for Bargain Family Restaurant
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Little confusion as to drop off. Was called by another location a week after dropping the trailer off that they had not received it but the paperwork showed a different drop off location where the uhaul was dropped off. That location apparently forgot to call in they had received the uhaul. We had it for 2-3 days.
Linda PGood customer service clean car everything was great.
Mark GThe truck has no gas, was not clean and when I picked up the guy didn’t know about the booking, I waste my time
JUAN ADirty equipment
WILKIN NThey put the track not in the parking lot, but in a narrow passage, behind the store. There was a porch and a lantern hanging there and it was possible to knock it down (I saw it by accident) and I had to make maneuvers and still I almost hit the video camera... it was done on purpose.
YURY Y