Évaluations des clients Barrys Ace Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Barrys Ace Hardware

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Traudel L. le

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Ordered online; pickup and return went smoothly.

Casey F. le

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I rented three times in three months first at 26th and Indian School then at 24th Street and McDowell and then 19th Avenue and Glendale was very happy with my experience everyone was professional and honest. You got a customer for life keep up the great work. Sincerely Casey fabig

Bridgette G. le

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I see NO improvement needed. They were GREAT.

Olga P. le

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Convenient for me, close to home. Easy, me waiting transaction! I'm happy with the rental service. Thank you

TYRONE F. le

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Le client n'a pas laissé de commentaire.

Angie R. le

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The location was less than desirable but the mobile rental was the biggest headache. It took forever to get the application approved and I still had to wait in line to get the keys to the truck. I think it would’ve been faster to rent in person. The other complaints were about the truck smell- it was an overwhelming cleaning/air freshener smell that was nauseating to both myself and my passenger. And lastly we were unaware that this size truck doesn’t come with a ramp which was needed.

Lorena R. le

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Great personal no need to change anything Happy new year!!!

Tiffany C. le

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So my experience wasn't 5 star worthy due to the long process of the app, then I get the truck home open it and find out there are no hand trucks that I ordered with my original purchase. To say the least my moving experience wasn't so great with this facility. The 2 young men were very helpful getting the charges refunded back to me. That was 5 star worthy as their professionalism and manners were on point!

George Z. le

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Le client n'a pas laissé de commentaire.

Analisa G. le

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Le client n'a pas laissé de commentaire.

Lilia L. le

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Was told it was not a drop off location and had to wait for the manager to come and say it was a drop off location to the employee who said it wasn’t.

Brian F. le

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Le client n'a pas laissé de commentaire.

MICHELLE M. le

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Provide free rope for the moving

William R. le

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Le client n'a pas laissé de commentaire.

MARY H. le

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Fast service great assistance

Kirsten V. le

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Le client n'a pas laissé de commentaire.

Darlene G. le

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Le client n'a pas laissé de commentaire.

Beau J. le

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Le client n'a pas laissé de commentaire.

Jose S. le

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Le client n'a pas laissé de commentaire.

Banks T. le

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They were helpful and professional if I had to the store a rating give them a 10+ it was a good experience I would do it again.

Sandra T. le

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Very friendly and helpful guys. My 2nd time renting from this location and I can't imagine using any other.

Jack L. le

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They were far and very helpful

Antonio L. le

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Personnel was very professional, helpful and very knowledgeable. Thank you

Robert S. le

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Natasha was great, very helpful through the entire process.

Gwendolyn M. le

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Le client n'a pas laissé de commentaire.

Dina F. le

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friendly staff & quick to respond

carol W. le

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Have a full tank of gas when picking up vehicle.

Michael D. le

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I appreciate the staff's patience when I had the truck longer than I intended. I also liked their concern that I had suffered a facial minor injury while unloading the truck (I did an epic faceplant coming off the ramp). The UHaul manager insisted that I go to their restroom to wash some of the blood off of my face. I don't expect to move unassisted again, but I would rent a vehicle from this location without hesitation and will recommend them.

FNU Z. le

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Kind of expensive

William C. le

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lower per mileage charge

Franklin D. le

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Provide lunch at a nice place.

ADAN V. le

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Le client n'a pas laissé de commentaire.

Jasmine L. le

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Checking in, was such a breeze!

Claire S. le

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Le client n'a pas laissé de commentaire.

RICHARD S. le

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It took a long time, about 10 minutes, before someone could come and check the truck when I returned it. That was the only issue. Otherwise everything went very well.

Christy C. le

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Shawn was of great help and I Thank You!!!

ORION W. le

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U guys charged me 100 bucks for 2 days. Thats ridiculous i wont refer nobody 2 u guys

perla I. le

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Very happy. ???????? thanks

Hussein N. le

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The staff were very friendly and very helpful I Wii definitely come back and rent a truck from you guys, excellent customer service.

Kelly S. le

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Le client n'a pas laissé de commentaire.

Marshall W. le

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You can fix your online checkin process. Yes, it’s the last Saturday of the month but that is no excuse for the extreme slowness of your site. I went inside to finish. A person WITHOUT a reservation was in and out before the app would move to the next screen. Unacceptable.

Kate C. le

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Everything was great

Karen V. le

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First off your app is faulty. Went to the original location and your app would not allow me to pick up truck. So I called and was on the phone for a very long time trying to locate another one. Finally picked it up after 1 1/2 hours after the fact. Fix your app.

BEN L. le

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make check out process easier

Eric H. le

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Ensure the truck is not so old (125,000 + miles) that the steering is worn. I took too much turning of the steering wheel to turn and then after turn you had over steered. Also while driving in straight lanes, the truck would dart to left of right and I had to correct.

LENA W. le

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Checking out process was horrible. It was due to technical issues of tablet and incorrect information. I choose a Uhaul place and was redirected last min to 3rd party vendor. The one way location was even worse. Ace gave me the Uhaul with gas under 1/4. Apparently that’s against policy. They wanted me to go spend money to get take to 1/4. That was unacceptable. They eventually figured out credit situations. I will definitely not be returning Uhaul costumer.

Lakeisha W. le

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Le client n'a pas laissé de commentaire.

david W. le

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Very helpful and great people to work with will recommend 100%

Justin G. le

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Le client n'a pas laissé de commentaire.

Jessica D. le

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Le client n'a pas laissé de commentaire.

GRIJAVLA C. le

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Very nice and friendly

F.O E. le

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Le client n'a pas laissé de commentaire.

Clifton D. le

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Nothing, Natasha and Shawn was great.

Oliver T. le

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Amazing customer service! Keep doing what you’re doing!

Evita P. le

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Very nice people didn’t expect such good service

Lucinda C. le

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Best customer service!

Printz M. le

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Excellent experience. Keep doing exactly what you are doing! Fast, courteous and very informative about the entire process! 5 stars!

Lisa S. le

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Le client n'a pas laissé de commentaire.

Koreen N. le

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Le client n'a pas laissé de commentaire.

Khayne H. le

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Le client n'a pas laissé de commentaire.

Erik L. le

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Their system was running slow when I went to pick up my rental truck. The associates managed to get the process as fast as they could. that's a PLUS! I can say they know what they doing very respectful and friendly staff. however I didn't like how the process online went. I was doing my reservation online and I was missing some personal information and "stop with the process" even thought I didn't finish with the application I received a reservation number saying it was ready. I made me wonder about how secure my personal information is with them. I will say be careful with the online site.

Philip B. le

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Le client n'a pas laissé de commentaire.

Paul K. le

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Le client n'a pas laissé de commentaire.

Richie Lee H. le

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Le client n'a pas laissé de commentaire.

Kevin J. le

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The whole staff was helpful and incredible to work with!

Becky M. le

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Le client n'a pas laissé de commentaire.

MATTHEW J. le

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Best customer service in the area - they are simply the best here!

James W. le

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Did a night drop. Had to download the app and create an account. I wish I had done that prior, but it all worked out.

Paul N. le

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great job, lean trucks and friendly employees. Will use again...

yared A. le

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Le client n'a pas laissé de commentaire.

jan S. le

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Things were great. Logan had the truck ready was there to greet me each time. Super smooth keep it up.

Eric H. le

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Friendly and effective

CARLOS N. le

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Le client n'a pas laissé de commentaire.

Liliana R. le

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they were great

Fred S. le

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I thought that I was reserving a10 foot van. When I arrived I was told it would be a 10 foot box truck. When I bought this up they told me that a van was not available. They told me that if I took the truck they would give me the vans millage rate. That did save me a few bucks and I was grateful. It turned out that the truck worked out to be much better. All in all I was very pleased with the service that everyone that I received. If anyone ever asks me to recommend a truck rental place I wouldn't hesitate to recommend this location. The people there were very professional. Thanks to your company... Fred

Andrew L. le

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Fast and efficient return even with an employee in training doing the return

STEPHEN B. le

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Le client n'a pas laissé de commentaire.

MELISSA F. le

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Le client n'a pas laissé de commentaire.

barb B. le

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The staff were wonderful! They were very helpful when we turned in both our car hauler and our truck.

Jessica H. le

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Le client n'a pas laissé de commentaire.

barb B. le

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Very nice there! Took just the trailer back this morning.

Esmeralda H. le

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Le client n'a pas laissé de commentaire.

Rachel A. le

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Tell them the details of your services.

LOGAN M. le

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Customer service is on point and the environment is clean and inviting. I would recommend this location to everyone!

MARCUS W. le

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Nothing it was perfect customer service.??

CYNTHIA R. le

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Le client n'a pas laissé de commentaire.

Irene V. le

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Thank you for making a very difficult and painful move a little bit easier. Blessings!!

Teresa S. le

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Needed a truck ASAP and they provided!! So easy!

Michael M. le

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Le client n'a pas laissé de commentaire.

Stephanie H. le

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Le client n'a pas laissé de commentaire.

Jodi S. le

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Great truck and customer service.

Kyle B. le

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Le client n'a pas laissé de commentaire.

Laura C. le

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Le client n'a pas laissé de commentaire.

Erin K. le

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Make sure there is gas in the tank before the renter shows up. Otherwise a good experience.

Nicole L. le

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Le client n'a pas laissé de commentaire.

Donika P. le

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Le client n'a pas laissé de commentaire.

Charles H. le

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Easy in and out. Great customer service

nivea R. le

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Great service from Stephanie and Chloe. Keep on rocking it ladies!!!

Magdi K. le

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Very professional and helpful people

Gerald L. le

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the whole process seems to slow , non of which is the fault of the location. It seems like to much paper work.