Customer Reviews for Barrys Auto Sales
(U-Haul Neighborhood Dealer)

92 évaluations

2830 E High St   Pottstown, PA 19464

(610) 326-7465

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - ven : 11h am à 6h pm
  • Sam : 10h am à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(610) 326-7465

2830 E High St
Pottstown, PA 19464

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - ven : 11h am à 6h pm
  • Sam : 10h am à 3h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

All good!

Harlan G. 
Évaluation :
5

Very friendly and explained everything about the rental.

Wayne M. 
Évaluation :
5

The customer service at this facility is outstanding. They are friendly, extremely cordial and patient in dealing with the questions you may have regarding the rental. I have rented from other UHaul locations in the past but this was the first one where I was treated royally and was truly interested in my experience with their vehicle. I will definitely recommend this location to others.

Mark D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlyle M. 
Évaluation :
4

I had reserved 20 moving blankets to rent and they only had 6 available so this was a disappointment. But everything else was terrific here.

Justin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa S. 
Évaluation :
2

Moving pads and furniture dolly was reserved but not provided at time of truck pickup. The business hours of this location are extremely limited so pickup during non-business hours is the only realistic option. The UHaul website system used to pickup the truck is beyond abysmal. This rental experience has been the worst I have experienced, period. It took over an hour to pick up my truck using the website and customer service. I was on hold for 20 mins trying to get assistance with the pick up process. When they called my second person to verify my identity, she was also on hold for just as long trying to confirm my identity. The entire experience was exhausting, exasperating, and would be enough to make the Pope curse out loud. I would NOT recommend UHaul to anyone else. UHaul used to be a decent experience but your check in website and customer service are the pits. You are now on par with ComCast Xfinity customer service and that takes some doing to be THAT bad.

Russell D. 
Évaluation :
5

Thank you so much for all of your help during this tough time. I will definitely use your services again in the near future.

Steven K. 
Évaluation :
5

Everything was pretty easy !!

Paul M. 
Évaluation :
5

Friendly and conscientious service. Pleasure to work with. Cool cars too!

Howard D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOAH P. 
Évaluation :
5

Thank you for a great rental experience! I highly recommend this location and will be sure to use them again.

heather B. 
Évaluation :
5

Great transaction and the staff was really friendly.

Dallas D. 
Évaluation :
5

Everyone at this location were so friendly & explained everything so well. I would definitely rent from this location again!

Krista D. 
Évaluation :
5

Very good people. After being bounced around by uhaul for a pick up location Dave and his wife where excellent when we regarded by him and explain to pick up the van at their location. Excellent communication at this location

patrick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
5

These were very welcoming and helpful people to deal with. I was late and they were all ready for me and helpful and understanding.

Stephen K. 
Évaluation :
5

The entire experience was great and the uhaul was like new! Fortement recommandé!

Mary Jo W. 
Évaluation :
5

Everyone was courteous, friendly and very professional.

Yvette B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry D. 
Évaluation :
5

Do NOT try to use Uhaul mobile check in/out, it does NOT work. Chat feature they tout on their website doesn't work either. I sat on hold for an hour to talk to someone to help me. However, the people at the rental site were AWESOME !!

Michele M. 
Évaluation :
5

Location owners were very friendly and knowledgable.

Jemil K. 
Évaluation :
5

I was very grateful that the owner told me to take a picture of the milage before I left the lot. I did. When i returned the uhaul at another location they had me charged for 92 miles less than I started at and was charged for extra milage. When I explained the situation I was credited that amount because I had proof of what milage I had leaving the lot.

George C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amit P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew B. 
Évaluation :
5

Everything went smoothly - would rent again!

CHRISTOPHER M. 
Évaluation :
5

Barry's auto sales was awesome!! Was a smooth rental process!!

Alan D. 
Évaluation :
5

Make sure the inside windshield is washed. Otherwise a great experience

Mary F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pamela T. 
Évaluation :
5

Excellent customer service

Christopher C. 
Évaluation :
5

Holly and the men were very nice and helpful. Thanks for explaining everything as this was the first time I rented a uhaul.

Michael O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon U. 
Évaluation :
5

Great location. Employee was super helpful. The U-Haul self serve app SUCKS!! What a frustrating experience. Good lord. It has to be easier. Rant over.

John R. 
Évaluation :
5

Great location to rent a U-haul. Barry and his wife are professional, courteous, and friendly. The truck was ready to go when I arrived and I was in and out in a jiffy.

Vince A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul D. 
Évaluation :
4

Barrys was well marked, paved area, and friendly people.

Elizabeth F. 
Évaluation :
5

Extremely accommodating and knowledgeable. Had a great experience.

RUSSELL G. 
Évaluation :
5

Professional and friendly

Luan B. 
Évaluation :
5

Great service. I was a walk-in - no reservation. Service was quick and very friendly. Trailer was brand new & immaculate. I would definitely use that U-Haul location again.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Temur A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAYRA B. 
Évaluation :
5

The pick-up sucked big time!! Everytime I clicked on pick-up I was logged out!! I called customer service and the chicken transferred me to a number that the wait time was 20 minutes!! If not for the wonderful assistant Holly from the location of where I picked it up at, I wouldn't have been able to get the trucking on moving day!! I am highly upset with uhaul and will definitely be looking at other places next time I move.

Zachary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret C. 
Évaluation :
5

Great people, very helpful.

MICHAEL K. 
Évaluation :
5

Nothing to improve. Great experience!

MICHAEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Very nice to deal with, will highly recommend.

Raymond N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muhammad H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherainne B. 
Évaluation :
5

Outstanding facility and people.

Michael W. 
Évaluation :
5

Great service!

Al P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Rien

Nevin H. 
Évaluation :
1

My pick up location was changed without my knowledge, losing me an hour of time.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim M. 
Évaluation :
5

Dave is professional, helpful and friendly. Made the entire experience very smooth and enjoyable.

Brad S. 
Évaluation :
2

I dropped off on Sunday when place was closed. I ttried using the internet drop off option, but couldn't do it. - Had to call UHAUL

Mel K. 
Évaluation :
3

MOBILE CHECK IN PROCESS IS HORRIBLE.

richard H. 
Évaluation :
5

They couple that own this location where the nicest and most pleasant people to deal with. We changed the pick up location to them because of this.

Wayne W. 
Évaluation :
5

Online return wasn't allowing me to upload a photo. Tried several times. The AFM was very helpful.

Victoria R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol G. 
Évaluation :
5

The folks at Barry's were awesome. Unlike the Roller Mills folks on Industrial Hgwy. I almost didn't rent from Uhaul again because of them.

Suzanne H. 
Évaluation :
4

Lower cost of mileage.

Tomas V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacob R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

peter S. 
Évaluation :
3

The vehicle tire pressure monitoring system light was on. The vehicle was shaky and not operating properly. To ensure safety, these things should be checked before putting it on the inventory.

Vishal G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory P. 
Évaluation :
5

A good safety feature would be to install non-slip treads at the end of the truck bed (where you step up and down). That area was very slippery with and we almost fell several times. Otherwise, the experience was great!

Susan L. 
Évaluation :
5

Everyone was so friendly there and such a great experience!

Denise W. 
Évaluation :
5

Every thing was great no problems

Charles H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Uldrick J. 
Évaluation :
1

The pickup truck I rented was new, which was great; however, it had an extremely strong odor of cigarettes that made driving the vehicle unbearable. Further, I was overcharged by (1) day, and now have to dispute that the return time was logged incorrectly.

Gregory B. 
Évaluation :
4

At first I was disappointed with the service however when the owner came in everything changed dramatically. He was courteous, helpful and professional.

dennis K. 
Évaluation :
3

The equipment time changed from 9 am to 10 am, no problem. We got an alert for that. Then it changed to 2:30 pm. We had a 12 hr reservation. We weren't notified till we drove to the location and were notified then. This shortened our time to use the truck, though we still had the 12 hrs. I had another rental the next day (bigger truck) and it was even worse. They changed my zip code, so my location changed and I was never notified. When I called the dispatcher blamed us and said the location we put in, they were giving us a closer location… it was actually twice as far. So we had to cancel it. Never using uhaul again

Roy O. 
Évaluation :
5

Barry's did a great job. Good service, and a clean and dependable vehicle!

Donald P. 
Évaluation :
5

Barry's Auto came to the rescue after Kelly's world class auto totally screwed me over stranding me there with no truck, no response, nothing. Not sure if that's uhaul's fault or what but despite spending a half hour setting up a reservation with a big old “guarantee “ that my 15' truck would be there and all 6 people i had waiting for me to help me move would have a truck to move. After 45 minutes on hold with uhaul and no response i said fuk you to the option of waiting at Kelly's World class auto and went where there was actually a living person that could help me, Barrys Auto in Pottstown. The employees there were kind and respectful and I highly recommend going there if you need a uhaul. Overall I'm disgusted with Uhaul and they're empty promises and lack of customer care, very disrespectful. Thanks again to everyone at Barrys and hey Uhaul, where's my discount since I originally rented a 15' truck but got screwed so i had to spend more to get an available 26' gas guzzling beast instead?

Daniel O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Guido A. 
Évaluation :
5

The lock to unlock the box seemed a bit outdated / worn and the letters would not easily stay in line, and we had to wiggle the lock to open. Possibly look into updating those locks. Everything was great once we got the key !

Amber F. 
Évaluation :
5

This is the only location I want to do business with in the future! Staff was kind, professional, and very helpful. Made the whole process easy. Merci.

Robert S. 
Évaluation :
5

I didnt realize the retun confirmation would be so involvednsonI had already put the keys in the drop box but the woman who helped me pick up the truck was very helpful.

Alex C. 
Évaluation :
5

Everything went great

JEFFREY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gloria R. 
Évaluation :
5

Uhaul website should not offer truck sizes that are not really available. This is the second time, I've booked with Uhaul only to have a call back the following day offering a smaller size vehicle.

Cheryl H. 
Évaluation :
5

Very good service. Friendly helpful staff.

Nicholas A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel G. 
Évaluation :
5

Be cautious if there is other equipment you need. The furniture pads and dolly were not available to rent from this location. I had to go to another Location a distance away to get them

William C. 
Non les évaluations ont été soumises pour cet établissement.

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