Customer Reviews for Barrys Auto Sales
(U-Haul Neighborhood Dealer)

374 évaluations

2830 E High St   Pottstown, PA 19464

(610) 326-7465

Heures d’ouverture

  • Mon: Closed
  • Tue-Fri: 11 am–6 pm
  • Samedi : de 10 h a.m. à 3 h p.m.
  • Sun: Closed
Heures d'ouverture spéciales
  • 10/4/2024: Fermé
  • 10/5/2024: Fermé
  • 10/6/2024: Fermé
  • 10/7/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(610) 326-7465

2830 E High St
Pottstown, PA 19464

Services dans cet établissement :

Heures d’ouverture

  • Mon: Closed
  • Tue-Fri: 11 am–6 pm
  • Samedi : de 10 h a.m. à 3 h p.m.
  • Sun: Closed
Heures d'ouverture spéciales
  • 10/4/2024: Fermé
  • 10/5/2024: Fermé
  • 10/6/2024: Fermé
  • 10/7/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Fast and easy

Bryant M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica K 
Évaluation :
5

Friendly and professional staff and service.

Joseph M 
Évaluation :
4

they make the process very easy.

heidi s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Y 
Évaluation :
5

Dave was very flexible and down to earth! Dave provided great customer service, laughter and was able to work around our crazy work schedules with ease. It was a quick check in and service. I will be renting from here for now on. Thank you Dave, moving was a breeze with the help of you.

RUQAYYAH E 
Évaluation :
5

The woman that owns and operates this location was truly helpful with everything! The truck was clean and well maintained. Everything went smoothly! Only thing that was tough to use was the app when checking out, I wasn't able to submit my photos of the vehicle. The interior was clean, the whole truck was in the exact same condition as when I rented it. Other than that the whole experience was worth while! Thank you! Would highly recommend.

Jeshua D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suamy M 
Évaluation :
5

Can't think of anything

Steven S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
5

Nice guy working there and was very helpful and reassuring all would be great. Let me use his own personal tools.

kenneth j 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacob J 
Évaluation :
5

Lovely place, lovely people

David P 
Évaluation :
5

This location was very good. Seamless check in and check out. Overall very good experience! Thanks

Nitesh K 
Évaluation :
2

The online check in process was terrible, I ultimately had to call for assistance after a half hour of trying to use an unstable website. I entered my info 4 x's before calling UHaul. As soon as I got to the point of getting the code to get the key a guy popped out of the garage all friendly and said yeah it's hit or miss, then acted like he was a big help as he "helped" me get the key. Dave I think it was. If he was there the whole time, why couldn't he have checked me in. Why do they not open until 11. I called their number, got no answer. Totally inconvenient. Returning was just as bad. I could not get the website to sustain contact the though the process of returning the truck. I took pictures of the odometer and gas gauge 3 times and every time the site froze up and took me back to the beginning of the process all over again, just like when I picked up. I wasted at least an hour between pickup and dropoff with these technical issues. Also I the truck had the passenger seat airbag turned to off, so at least I could ask Dave how to turn it on as I had a passenger. I would not have driven it if I could not get that turned on. It was simple once I knew how it worked. A sticker in the truck that explains it would be helpful. Better yet, the truck should be prepped for safety before someone comes to pick it up. It was a rotten frustrating experience. I will just borrow a truck from friends for the rest of my move.

Nicole S 
Évaluation :
5

No improvement needed. The owner and his wife could not have been more helpful nor more friendly. Superior service!

Nancy C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADEYEYE A 
Évaluation :
5

Quick and easy

Tom W 
Évaluation :
5

Outstanding service, nice people ! Best U-HAUL experience I have ever had.

Chris Q 
Évaluation :
5

Awesome customer service

brooke t 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carmelina R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ETHAN L 
Évaluation :
5

Very friendly service too

Benjamin M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon G 
Évaluation :
5

Very friendly people. Very smooth transaction. Five stars!!

Ronald S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P 
Évaluation :
5

I don't know. I am completely satisfied. Merci.

Gerardo M 
Évaluation :
5

I've rented from this location multiple times and the reason is because of the excellent customer service and cleanliness of the equipment. As far as I can see no improvement is needed

Yvette S 
Évaluation :
5

vehicle freshly washed. Ready when needed, owner was very friendly

Lisa T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arkady G 
Évaluation :
5

Nothing. Excellent experience.

Frank K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Na-Jai M 
Évaluation :
5

Nice and easy pick up and drop off. Great customer service as well.

Natesha G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberto C 
Évaluation :
5

This is our 3rd rental and they have been great and helpful each time

Alan K 
Évaluation :
5

Dropped off after hours. Prompt to provide my receipts.

Elaine K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

allen h 
Évaluation :
5

Everything and everyone was excellent

Harry S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RIchard C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven M 
Évaluation :
5

Everything was perfect.

Marcos T 
Évaluation :
5

It's hard to estimate how much gas you need to replace what you used by looking at the Guage and into gallons at the pump so you don't get charged on the return of the rental

Virginia M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F 
Évaluation :
5

⭐️⭐️⭐️⭐️⭐️- Our experience with U-Haul, was a very easy, pleasant, and smooth transaction. Dave & Holly, saw to all our needs, and upon our return, (a little late, we almost forgot about replenishing the gas and pulled into a nearby station for a quick fill)- Dave was understanding, and went the extra mile!!!  We will definitely recommend this location to friends & anyone that is looking for a reputable place to rent a truck, etc.! Thank you so much! Charles L.

Charles L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer a 
Évaluation :
5

Be sure customer understands if they need to replace fuel used. Still not sure I needed to do that or not.

John K 
Évaluation :
5

Tell people more about the mobile pickup approach. It took a lot longer than I had planned for.... nearly 35 minutes.

DAVID K 
Évaluation :
5

Great place to rent a truck or trailer and a very nice family to deal with

Roberto F 
Évaluation :
5

First class operation from start to finish. I chose this location over others due to the exceptional reputation and they overdelivered. Merci.

Mark K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda S 
Évaluation :
5

Excellent! Clean and well maintained truck. Even provided a lock for the back door.

AMANDA F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james j 
Évaluation :
5

The people who assisted me with the rental were very friendly even though there were many renters waiting.

James F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reyes R 
Évaluation :
5

When I came therei was welcome so nice made me feel like I was home very friendly and polite love it

Donna F 
Évaluation :
5

Great staff, very professional and helpful. Pick up process was easy, and the uhaul was prepared and totally ready to go. Smoothest Uhaul pick up experience I've ever had.

Gordon C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carl W 
Évaluation :
5

Dave was great! He was very patient and answered all of my questions. The vehicle choices were awesome, and the ride of the 9' Cargo Van was smooth as if I was driving a luxury car.

Gary Q 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenda W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald S 
Évaluation :
5

Very kind and professional

Steven K 
Évaluation :
5

Truck clean and ready to go.

Britt P 
Évaluation :
5

The owners were awesome! They even lent me a hitch because mine was too small and they're letting my family member return to them when they are able to. They were kind, efficient, and the place was clean and in a good location. My parents now plan to rent a Uhaul from them when they move in April!

lauren s 
Évaluation :
5

I would definitely recommend Barry's Auto Sales. Dave was very courteous, friendly and very helpful. He made the whole process of renting the truck and bringing it back as seamless as possible. His customer service skills and the way he took care of us is excellent. I will definitely be talking about his services to a lot more people. Keep up the good work, I will definitely be back!

Nsofwa K 
Évaluation :
5

Everything went very smoothly

Stacy B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Racquel H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathleen E 
Évaluation :
5

Not to much

ADEYEYE A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

April J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEESA B 
Évaluation :
5

Website needs some work.

Dennis S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SONYA G 
Évaluation :
5

Using the internet to rent and return was hard. I would much rather talk to a person.

Peter P 
Évaluation :
5

Location was great. U-Haul app was a bit glirchy at first, but I was able to get it to work with U-Haul chat assist. Was able to check out and use vehicle off hours completely through app. No complaints about the location whatsoever, vehicle was clean and ready to go , just as scheduled. Upon return, people at the location were friendly.

Kenneth P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy P 
Évaluation :
5

I was charged an extra $25 dollars for cleaning of the van. It rained the day I used it and was very muddy. If I would have known that I would have did it myself for much less than that. I didn't see a part on the leasing papers about having to was or clean the van. I don't think I will be using the service no more. I do want to say that Barry is an awesome person and is very nice. I really like him. If there was a clause in my agreement please let me know because I did not see it or I would have never brought the $21 dollar insurance. I thought that covered it.

tonya s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon U 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nandhogapl s 
Évaluation :
4

This location is fine. The one thing I would suggest, since this site allows for mobile pick-up, is that this location have some kind of free wifi. I had almost no cell signal on my phone. I had to walk around the parking lot several times to get signal enough to complete the process. With a readily, free wifi signal, I could've been out of here in ten minutes or less. I had a reservation at another location in Pottstown on Berks St (Sunoco) which couldn't give me a truck because they somehow couldn't connect to UHAUL's system. It was a mess. I spent over 45 minutes at the other location trying to get the truck. Luckily, everyone I spoke with by phone was super helpful and finally switch my reservation to Barry's so I could get hold of a truck. Customer service on phone was excellent.

Kevin B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vaughn P 
Évaluation :
5

great people and easy to work with highly recommend

Adam H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray A 
Évaluation :
5

always the best helpful kind folks to get you down the road

DAVID W 
Évaluation :
5

No improvements are necessary. Barry's is always my first choice when I need to rent a U-Haul. Barry is a pleasure to work with! This time I rented a trailer and he kindly helped to hookup and detach it at pick-up and drop-off,….and communicated promptly when I called to ask to extend the rental. Without reservation, Barry's deserves 5 stars!

Anna B 
Évaluation :
5

Barry goes the extra mile. He treats you with such kindness and respect.

William F 
Évaluation :
5

Well l never used the round lock , furthermore l couldn't find the combination anywhere to even return to lock At the reQuest by following directions so l locked in the truck and took a picture of the lock in truck so that might need remedy

ronald c 
Évaluation :
5

Best location and staff. This team is the best! Shawn B

SHAWN B 
Évaluation :
5

Everything was perfect, easy pick up , easy drop off.

Cynthia B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc N 
Non les évaluations ont été soumises pour cet établissement.

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