There was to many problems to list vMICHAEL C.
Customer Reviews for Bartow Friends Image
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SHARI P.
Le client n'a pas laissé de commentaire.CHRISTOPHER LEE F.
Could not get the online check out and in to work. Then had problems with my reservation. Ended up having to cancel and have the store clerk register the truck for me.KELLY B.
Communication and dealing with the system was frustrating. The locatiom gaurunteed a 9' cargo van online but then there was only 15' on site. I tried to leave but the confusing attendant who could not pull up my order and ended up cancelling it. I wish I could have gotten a pickup truck or cargo van anywhere in Bartow and not have to deal with this location.jeffrey E.
Really nice people here in Bartow. Very convenient and fast . Merci.WESLEY B.
Took 30min to get on the road. Was late for what I needed to do. Truck was clean. Guy tried to make it accommodating for me. Just didn't end up the way I wanted it as far as a 2:30 leave time so I could get back in plenty of timeDANIEL P.
rude, poor communication, would not provide me with any acknowledgement that I dropped the truck off, did not even look to see if I did drop the truck offJAMES C.
Drop box was a bit hidden on the opposite side of the building which I didn't see until after I dropped the key off inside.Khadijat Y.
Le client n'a pas laissé de commentaire.GARVIN H.
Le client n'a pas laissé de commentaire.STEVEN B.
It was all fine thanks!KYLE S.
My dropoff location had to be changed since the original dropoff location wasn't taking trucks anymore. There needs to better communication so that sites that are no longer with uhaul are no longer on the list.Ronnie G.
Le client n'a pas laissé de commentaire.david G.
The representative was rude!!!. He requested an additional phone # "in case the truck was stolen" bc I am black. He charged my credit card 30 $for mileage when I was only going a mile down the road and back. I was only using the truck to store my household items while my floors were being redone. He made me put 5 $in gas even though the gas gage was still within the 1/4 range as it was when I picked up the truck. The location pick up and drop off was not a good neighborhood. The guy was a JERK and that's putting it nicely.ADELLA O.
Le client n'a pas laissé de commentaire.JENNIFER G.
make sure system is online. I ended up going to three places trying to find a truck that we could take. Finnally got the original place to let me have the truck we first lookedGLEN F.
Le client n'a pas laissé de commentaire.PATRICK J.
Le client n'a pas laissé de commentaire.BRADLEY T.
Le client n'a pas laissé de commentaire.juan C.
Everything went very smootheROSEBUD L.
Le client n'a pas laissé de commentaire.Lorenzo H.
Le client n'a pas laissé de commentaire.Melissa T.
Le client n'a pas laissé de commentaire.James C.
The receiving agent wasn't going to look the trailer over. I had to return the light hook up that belongs to U-haul because we had to unhook it, he did not.. No receipt was offered - said it would be sent on line. Didn't seem to be knowledgeable about procedures at all regarding U-Haul.BARBARA J.
Le client n'a pas laissé de commentaire.Lawrence B.
Le client n'a pas laissé de commentaire.ROBERT C.
Le client n'a pas laissé de commentaire.JAMES O.
Le client n'a pas laissé de commentaire.Russell H.
Le client n'a pas laissé de commentaire.Randall B.
Le client n'a pas laissé de commentaire.Tiffany C.
Very helpful with equipment. Excellent service à la clientèle.Pamela R.
Le client n'a pas laissé de commentaire.linda G.
Le client n'a pas laissé de commentaire.daniel J.
The guy was nice, I found some bugs in the back of the truck before putting my belongings in it. The wait was a little longer than expected as his computer went down and he used his personal phone to enter my info into it including my credit card, which I didn't like. Had to ask for a dolly a couple of times even though I reserved one before he went and got it. Need more people to help out and have someone do rentals and another person to handle the convenient store, so no one is waiting when they have a reservation.Christine C.
Keep up the good work ðŸ˜ŠDean A.
Le client n'a pas laissé de commentaire.ROBERT S.