Évaluations des clients Batteries and Things Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Batteries and Things Inc

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Lindsey K. le

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You're entire rental process is shit. Uppity screwed me out of money and time. I will never use Uhaul and will never recommend your services. Such a waste of a company.

PAUL C. le

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Did not explain how the hitch worked and we had unsafe conditions result...

Jaime A. le

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Le client n'a pas laissé de commentaire.

JEFF W. le

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Le client n'a pas laissé de commentaire.

LLOYD K. le

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Everything was handled quickly and efficiently. The move went off great. Return was quick and easy.

Joann J. le

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Le client n'a pas laissé de commentaire.

cheryl D. le

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The truck was clean and well cared for. Very nice employees.

Andrew C. le

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When I call U-Haul I get a different story from everyone I talk to.

Richard N. le

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Le client n'a pas laissé de commentaire.

Dan V. le

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Idk. They're the best.

MATT J. le

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Great people.

Mitchell B. le

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This review is for uhaul online services (not Batteries and Things, INC) - When submitting a preference online for location and time, if your location is going to be changed by 30 miles and your pick up time by 4 hours, the customer should be notified. When these changes occur, the customer should also be contacted so account can be updated so there are no issues when attempting to check in via 24/7 truck share mobile, as this also delayed my trip by 30 additional minutes.

Albert G. le

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This location has excellent customer experience and service. Above and beyond for the customer thanks

Susan B. le

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Doors on truck was frozen up with ice. Had to clean the truck off and let it warm up for at least 30 mins. When I went inside I was offered a ice scraper to clean off the truck. Area was not even plowed were trucks were parked. The concern was to get the 2 trucks that were being transferred a few blocks away for that dealer. Why transfer trucks customer could of easily picked up from this location. So 2 dealers (Rental Pro's and Batteries in more) made a paying customer deal with there own rental. Time to start renting with another company

Bryan N. le

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Great service, no improvements needed

Jennifer D. le

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The truck was on empty when I picked it up upon arrival. While I did get a fuel credit (VERY HELPFUL as it essentially paid for the fuel usage for us) it was not convenient to have to fill up before having to meet my moving crew as we were on a tight schedule. The staff was super friendly though and this was a very minor inconvienience. Because of the hours of operation at this location and because I picked up the truck right at opening I completely understand how it happened. Everything else was great!

Thomas F. le

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chains are not the correct length and very difficult to change. Tongue weight is quite high for me to lift. Chain hooks do not fit a uhaul hitch easily.

Blake B. le

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Le client n'a pas laissé de commentaire.

Donald S. le

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Very satisfied with the truck rental

Lauren W. le

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Le client n'a pas laissé de commentaire.

Doug G. le

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Le client n'a pas laissé de commentaire.

Melinda E. le

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Le client n'a pas laissé de commentaire.

Barbara B. le

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When i booked the trailer and was told princeton illinois had ttrailer. Was sent to lasalle which was hassle. Did not have blankets and appliance cart i asked for making our job even harder. The customer service rep was beyond rude when we called on friday. I will never use u haul again. This was my first time using the service and i have never been more frustrated.

jennifer S. le

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Le client n'a pas laissé de commentaire.

doug L. le

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Le client n'a pas laissé de commentaire.

Mary H. le

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Le client n'a pas laissé de commentaire.

Jim K. le

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I would suggest having the gas tanks full at time of rental. The customer then could return them full.

craig L. le

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Everything was good The U Haul associates I spoke with were very helpful with any problems or questions I had Thank You

Margaret N. le

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Great job everyone ??Keep it up

Ralph R. le

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The pick up and drop off have excellent people working for you. Your customer service department is very poor, I have dealt with Sprint and Comcast customer service and they have improved 100%. Uhaul has gone in the wrong direction not friendly or helpful at all. I will look into Budget and Penske in the future. I dealt with a Kim in customer service.

Brain H. le

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Checking out there was no problem. Done smoothly with no problems. Rental was taken on Friday morning and returned Saturday morning again with no problems, or so I thought. I received a call from U-Haul in Springfield IL, on Wednesday afternoon wondering why I hadn't returned the rental. Evidently it was not checked in at Batteries and Things when I returned it. I called and was told they had been busy and hadn't had time. I relayed this to the office that had called who in turn contacted the store. It has now been checked in and a receipt has been received. Very frustrating that it took 4-5 days to check in. Am not sure if I would rent from them again

john G. le

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Make drop off process easier app said return was successful, and yet uhaul says they never recieved truck return i will not allow any further charges made to my account due to a computer error on uhauls end