The app kept kicking me back to the same page which was very frustrating, but it was still easier than going into the Uhaul at 438 N Harbor City Blvd, I hope I never have to go back to that location again.
Anthony Krupinski
Customer Reviews for Batteries Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I can't think of a single thing that you could do to improve your excellent service.
Cynthia MorrellGreat return place
Dennis ViceI would like to give a review for the UHaul at location 438 N Harbor City Blvd, Melbourne, FL 32935. Horrible experience. I've rented several times over the last year and everytime it takes over 30 minutes to get out the door, even when there is a long line the general manager will just chit chat away like no one is waiting. It convinced me to get the app, although, he said that it didn't work all the time. Turns out, it can automatically change my pickup location even after I call the verify the vehicle will be there, ridiculous.
Anthony KrupinskiAfter paying a rental fee, a mileage charge, and insurance, there should not be any charge for gas. The truck i rented had less that 1/2 of a tank of fuel at time of pickup, when returned i was charged 10 extra for gas. I would not recommend UHaul or any other company with a similar business model to anyone. The rental fee and mileage charge is more than enough to cover the cost of gas.
Steven WaldersThe service is great, don’t change anything.
MELINDA HANLEYGreat experience, had an emergency and needed equipment quickly and the Staff was amazing.
Dupree WilliamsVery happy with service
Memet ManiAfter returning the truck with the appropriate amount of gas, I was still charged $54 for a gas charge. I know there was the appropriate amount of gas in there because I literally went to the gas station right before returning it. And when I try to call the location, nobody answers the phone.
Desirae WallNot sure what is required for employees to verify a vehicle is problem free prior to renting, but the truck had two issues: 1) the windshield trim at the top was sticking out approximately 1 inch from the vehicle. I taped this down prior to my trip to prevent further detachment or wind noise. 2) the heater did not work. Since temperatures recently dropped, it was a cold 600 mile drive. Prior to this, temperatures were warm, so it's possible no one used or felt the need to check the heater function. But the drive was not pleasant; especially in the early am. The inside of the windshield was also very dirty. But that's minor and I cleaned it before my trip.
gary hornNothing! The service was wonderful and everything was great! Thank you!!
Sandra DobsonThe folks in Battery plus were professional and helpful. No issues, prompt attention, and polite. I will be back… Tim Scott
Timothy ScottVery nice people and excellent return
Mace CarpenterFriendly helpful people at this location great service and smile
Roberto Pinoamadoralways the best service, I'll use every time.
Michael GeerligsQuick and seamless transaction. Vehicle was clean and ready to roll! Great job. Return was just as easy. I will use them again!
Thomas GrayResponsive young person, clean area, helped parking the trailer.
Melanie ClementEverything was great!
SELINA JOINERVery professional and friendly staff. Renting was stress free experience. Would definitely recommend!
Jennifer WernerN/A great experience
Daniel OconnorNo action required.
EDWIN KAHNThe gentlemen behind the counter was very helpful and went beyond expectation. He is Awesome Thank you for all of his help. Penny
Katherine LeonardThe truck smelled like cigarette smoke. The seats were worn as if the leather was creased and almost pulled off the cushion and the truck came with preexisting damage on the bumper. Worst U-haul experience I've ever had.
Zach HopsonThe Uhaul online application had me take about 10 pics of vehicle condition, but wouldn't finish the parking location step due to continued spinning of download
Richard HelfstEasy check in
James KalamajaEasy check in
James KalamajaThere was no PayPal available but otherwise everything great! Guys behind the counter were friendly and helpful and efficient. We needed a uhaul last minute and it was nice that we didn't have to make a reservation and could just walk in and a truck was available! Staff excellent and everything went smoothly which now a days is unfortunately very unusual!! Great business at this location!
DONNIE NARMOREAt the very last minute we needed a rental truck and this location was AWESOME!!!!! Will use again!!!!!
Deborah MonsonDoing a grteat job as is.
robert leswigGrea service and convenient location. The gentleman was very helpful and professional.
Richard NivenGreat service
Z SzumigalaEmployee was very accommodating and helpful!
Dialwon ArnoldGreat service at both locations.
Curtis CadeBest customer service.
Katherine JohnsonThe guy that works the Uhaul is really nice guy he fix battery and a lot of stuff.
Jonathan PerezYou guys did great thanks for your business
Jouvani AliceaI wouldn't recommend uhaul to anybody
Roodson PierreBatteries Plus on West New Haven did a great job with my recent 10 foot truck rental. The process was easy, excellent customer service.
Eugene MontanoCheck engine light came on, halfway up north north, but other then that, John was great and helped us out. Had truck and trailer all ready to go for me. And was allowed to pick truck up early.
Joe GilletteFriendly helpful staff.
debra morganGreat customer service!
Javier Molinares