Évaluations des clients Baumgartner Hardware
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Baumgartner Hardware
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Nicole W. le
Everything was wonderful! This was such a pleasant experience. The staff was knowledgeable and friendly!!! I’d gladly recommend this location to everyone I know. Thanks a million!
david B. le
Nothing. I returned the truck without hassle or problems. He gave my receipt and I was finished. Great company and great business. Spent hundreds of dollars less by doing the move myself and a couple of good friends. Thanks U-HAUL
maximina P. le
Service was great, easy rental process, and great customer service
richard C. le
Don’t bother using them, they over charged me for 3 days and a extra 200 miles, gave me a broken hitch and then I had to wait o we 2 hours for someone to show up to fix it, and after all that, they had the damn nerve to charge me another $38 because I didn’t put more gas
Stacey D. le
I wanted to let you know how helpful and so patient and knowledgable Mr Roy was in Carteret.Nj. This man took the time to make sure I had what I needed and made sure I knew everything about the 26 ft truck I rented from Uhaul. This meant a great deal to me a single mom with 5 kids....I think it's important to mention when people are really doing a great job. Uhaul is lucky to have such a great employee. Thank you Mr Roy for all your help, it was greatly appreciated.
gary D. le
Very satisfied.
Gurpreet S. le
He is very nice and friendly guy very good service no extra charges
Michael B. le
Definitely recommend, I needed the truck at a moment's notice, and it was ready to go ! Thanks to Baumgartner hardware I was able to move quickly and efficiently, they are the best
Michael B. le
Absolutely the best experience for truck rental ever ! No hassle, equipment ready to go, return was just as easy, will definitely recommend
Taiga I. le
First time using the mobile pick up there were a few snags but I would recommend taking its of photos no need to call customer service
philip B. le
I love the service price is reasonable very goood system
Kim S. le
Fast and friendly
Marva B. le
Good service no problems
Richard E. le
Thanks to the person at this location I was given important information about my rental sittuation.
yaakov B. le
The equipment was clean, but the Air Conditioning was blowing hot air, no matter what settings I tried. We were carrying heavy stuff in the heat, and couldn't even cool off a bit. Very upsetting.
Cordelia A. le
Had to park the van on the street. The lot was locked up. It would help if the paperwork indicated the office hours.
ADAM S. le
I was running a little late due to a busy morning and called the store to let them know that I would be coming in late to pick up the truck I rented and I was told it would be fine. Then the man at the store informed me that UHaul was going to cancel my reservation because I was late. He seemed upset because he could have rented the truck that morning and had it back in time, but since I paid for the reservation and my card was on the account, I don't see why it matters when I pick it up. I'm sorry that he could have rented it out that morning and made additional money, but I don't see why that's my problem since I paid for my rental. The whole experience was rude and unprofessional.
Maritza R. le
Keep up the good job!!
Anne T. le
Not sure what the gentleman's name was who helped us but he was so courteous and kind. Would definitely recommend this location to everyone.
Sharon D. le
Nothing at this time. I had a great experience at the Randolph Street location. The 10’ truck was well maintained and easy to drive. I had no issues at all
John C. le
Very friendly and helpful staff.
Teresa C. le
Explain the return process
BETTY F. le
always a pleasure doing business at this location.
BETTY JO F. le
Keep up the great work!! Always a pleasure doing business there..
PAUL P. le
U-Haul rep on the phone was not so great. Guys at the rental location helped to resolve the matter. Excellent service.
SANDEEP R. le
Train your guys out there to be professional with customers and tell them to get some ettiquates before hanging up on your customers with an excuse of being too busy to be on phone.
Luke L. le
Nothing the service and location was very good
barbra H. le
Excellent experience with no problems. I was a little late picking up, but glad U-haul called to check my status. Overall, great experience and I would definitely recommend or use again.
mohammed B. le
Excellent services in carteret
linda M. le
I was very pleased no suggestions you guys did a good job
Keven R. le
Everything was perfect. The gentleman that took care of me was very helpful.
Robert C. le
I was originally supposed to pick up the trailer on Staten Island, but on the morning that was supposed to happen the Staten Island, NY called and said they didn't have a trailer available and I could pick one up in Brooklyn. Driving with a trailer in Brooklyn is not something I would wish on an enemy so she had me go to New Jersey and claimed she would reduce my rental cost $50 to defray the costs of tolls. That was a bold faced lie, never happened. U-haul is crossed off my list for rental vehicles, you can't be relied on to provide the vehicle reserved and the personnel cannot be trusted.
Melissa V. le
Nothing
stephanie M. le
the Baumgartners are great :)
James Z. le
Make sure the truck is clean The box of the truck was full of insects that I had to get rid of before using
Mazhar B. le
Very rude attendant, broken sunviser which kept coming down every minute causing driving hazard, Very rude attendant behavior when returning the truck, I felt neglected and racial profiled.
WENDELL B. le
Very friendly service from owner.
gail P. le
There was a smell coming through the vent. It was something like a cigar smell but the open windows dissipated it nicely. Overall the van was perfect for our needs.
Platinum G. le
Associate was courteous and helpful. Truck was clean and easy to operate. Overall I would recommend this place and will be renting there again if the need arises.
Leroy M. le
Do change anything...
michelle B. le
Everything went well!