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MARLENE SMITH
Customer Reviews for Bay City Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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ralph robersonExcellent customer service!!
Pat MaglioloVery friendly place and extremely helpful.
David AlsheimerAgent was friendly and very helpful.
Geoffrey MilimoEverything about my rental was very convenient. The two associates that helped me were very friendly and efficient in what they do.
Michael HortonNo improvements needed. Cassie was wonderful and took care of our moving needs! Merci!
Robert ThurmondVery friendly and helpful
Johnny GarciaNothing keep up the awesome customer service!
Yesenia SerranoConcerned to leave the blankets and dolly in an unlocked cargo bay.
John LeakeWhile trying to get the truck the uhaul site was down, had to hold almost 30 minutes so didn't even get the full time reserved. Other than that it was a decent transaction. The only thing I'd suggest is crediting account or adjusting time in the event something like this happens. There's no staff on duty on Sunday's so our only option was via the app and phone.
Andrea SavageNo issues, nothing to improve on.
Lester SabinGreat Job by all!
alan guidryPleasant and easy process oll definitely be back and recommend them.
Paris FoxI am not giving any good reviews at this location either due to my exceptionally bad customer service experience provided with my UHaul reservation overall.
Dolores VanduserIt’s awesome as it is !!!! Thank you Thank you!!!
Bobby ReyesLadies are super nice and helpful they have everything you need to move. Boxes, mattress bags, tape, wrapping paper, hitches and balls and tie down rope the works. And if they don't have it they can tell you where you can find it
Cassie ChaseLoved the service
Lakyralea Capellshe got it done
Daniel BauerEverything went smoothly
WILLIAM SCHULZSnack bar
JAMES STEPHENSeveryone was so nice and helpful
Jason StatonExceptional experience. Very accommodating and friendly. Je la recommande fortement.
Danny LyonsGreat customer service and very nice. Explain everything and polite.
Quarlisha CallisThis pickup location had excellent customer service. Tentative. However they were a newly established U-Haul dealer and had slow internet which forced them to perform the transaction on their own personal cell phone instead of their internet which is no fault of U-Haul
ray HUMPHREYSThe uhaul was very easy to drive for a big truck. The only issue I have was the truck was a 1/4 of a tank from being empty upon pickup. I put some gas in it to get 3/4 full. When I turned the truck in I was charged for going over the mileage. No biggie. But the truck was returned with a little more than half a tank of gas. Am I going to get reimbursed for the difference at $3,69 per gallon?
David DiazThe ladies were verry helpful and fast great location!!!
Jason gilmer