Évaluations des clients BBQ World Inc
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de BBQ World Inc
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Mauricio C. le
Nothing.
Walter C. le
fast easy rental
MIGUEL A R. le
Benny and Paul is the best they got me out & Going in reasonable amount of time. Thanks guys !!!
MARIELOSE E. le
Always friendly and professional service
Wilfredo V. le
Love this place friendly staff
Bruce L. le
Nothing really they have it together. Helpful explained everything all good.
Peter C. le
Manager and employees were super friendly, patient and courteous. I will certainly recommend this location to friends and family
Marielose E. le
Some coffee please it was so cold yesterday
Branden K. le
Best service ever I highly recommend this location.
draven B. le
Horrible customer service. Incompident employees. Benny of bbq world in bay shore ny left harassing voicemails and texts and WOULD NOT return any of my phone calls. Charged us over on mileage (under by 25 miles) AND added a $14 charge AND WOULD NOT TELL US WHAT IT WAS FOR! We were allowed by paul the owner to keep the pickup truck until Sunday ( it was confirmed by paul) and we were required to bring it back Saturday morning instead of Sunday. VERY POOR SERVICE! WOULD NOT RECOMMEND TO ANYONE!
ARLENE W. le
It was so easy to reserve the truck/ equipment I needed for my move. Customer service was without a doubt very refreshing, prompt, and courteous. I highly recommend this place!!
Kimberly C. le
For starters the truck smelled like manure so all my clothes and items I was moving have that odor. Secondly I was billed twice nearly removing almost 400$ from my account Thirdly I have been calling to try and get an explanation on why I was charged so much and also trying to get refunded for the charge of a utility dolly which I didn’t even receive. And the line is always busy/unavailable. Never again will I be using this location or company
Bryan W. le
You got my email attached to another person's shit. I didn't rent a truck from you
Dirk M. le
Very nice and professional... not his fault you will not get my business again... he has always helped me in the past.. he will still get my business... luckily he has other aspects to his business because I will never rent uhaul again!
Anthony D. le
Everything was easy. Staff great.
ANDREW H. le
There was slight miscommunication when I picked up the truck. Days earlier when I made the reservation I was told that it was for 24hrs,the day I picked up the truck I was told it was for 6 hours. After some conversation this was immediately rectified. Thank you BBQ world uhaul!
Danielle G. le
Quick and easy drop off
Michelle O. le
I rent a uhaul once a year from this location to transport items to an event. This time it was to move. They charged me for 2 days because they say I didnt return car on Sunday. Which it was returned at 3:53pm Sunday. When I called to discuss, they said manager was there at 4, which is not true becauae they were closed No one was there and the gate was locked. I had a problem loggin into website to check out, and was charged double. They said I didnt return it until Monday morning and they have to look at tape and never called back. This year I sent 3 other people to rent trucks there. This type of customer service is shameful. Since I have not heard back from them, I will dispute with Amex. I will NEVER rent from them again.
Michael K. le
This location was friendly, knowledgeable and provided fast service. A++
WALTRER B. le
You all set ready
Paul S. le
Best place ever, The employees are the nicest and helped me out over and above any place I ever went to.
alessandra B. le
Hi filled up the tank and drove a mile to drop the van, and the next day I received a bill for 10.5 gallons.
Pamela Z. le
Very nice helpful people!
Yvette R. le
Keep up the good work
Craig G. le
Disclose all possible fees and penalties.
Joseph B. le
great people great service, I will be back again.
Elizabeth O. le
Very friendly and quick service!
Mark R. le
All good. Easy. Paul knew what he was doing.
Peter D. le
My first bad experience with U-Haul. Was really bad. Staff was very unpleasant (rude).
Benigno N. le
Again I couldn’t be happier with the service that this store provided me, the staff is always willing to help, truck was clean, no issues at all, thanks
Peter T. le
Excellent customer service
Douglas W. le
We picked this location because it offered 24 hour drop off. Although this was convenient for us, the parking area for drop of was very limited
Brenda H. le
Manager was very nice and efficient. I use to drive 20 minutes away to another location. I will now use this one closer to home!
daniel R. le
what is the point of a reservation if you still have to wait on line for 30 mins and then answer all the same questions you did on the computer?
Marleni D. le
The employees are very friendly
oscar A. le
Super friendly
juan M. le
All was great really good people to work with. Will definitely use them again
ROSALIE M. le
Owners were delightful and extremely helpful. I am a senior citizen , and this was a very new experience for me and my husband. They made it seamless.
JAYNE M. le
Sounds so nice $19.99 for rental but it doesn't take in all the little add-ons, even though it's stated in small letters. people should be told how much per mile the trucks approx. use so they can more acurately put gas in. I had to stop at 3 gas stations to get gage where it was & then some.
EFREN S. le
The best experience renting from uhaul. Benny's performance outstanding.
Benny N. le
Great experience again, this place is great and the truck run amazingly good, tour one stop shop, I even got a discount when filling my propane tank. Good work guys, highly recommended.
lori S. le
My wife picked the 10' truck up for me because we moved up the date. Everything went very well, although she seemed to have been confused by the information she received regarding when the vehicle was due for return.
eric K. le
I dropped it off when they were closed and the return feature on the web was very impressive
Matthew N. le
The gentleman who helped me couldn’t Have been nicer or more professional.
Tarale W. le
This location was great. They had inventory. We’re efficient, professional and neighborhood friendly! I like them a lot. Way better than actual Uhaul stores. My only problem is with the online booking. I reserved a truck. Filled all the requested paperwork and payments. But when I arrived for pick up, there were no trucks! (Different location). I went to another location who was kind enough to call customer service and work it out for me since all of his trucks had been reserved. He referred me to his preferred location (2nd to his own, lol). That gentleman and the guys at BBQ world turned my bad experience with Uhaul around.
Benny N. le
Great service, truck run with no problems, friendly staff, highly recommended.
Cheryl K. le
Have a lower milege fee for repeat customers.??
Cheryl K. le
Nothing. Don't change a thing.
WALTER S. le
$1.00 a mile was a little less competitive with other rental competition. Location was fast and very friendly. They should state that you can't go on certain parkways at the time of the rental . I had to call to see if I could go on the Southern state pkwy. And the said no. I am glad I didn't use that roadway. Overall the van was nice new and comfortable.
Anthony A. le
With the exception of having a larger property I think it was very well done.
BEVERLY G. le
Courteous staff, quick to serve, concerned about our needs
jason K. le
Both gentlemen did a great job, fast in and out
Megan W. le
The staff at BBQ world Inc were very friendly and very helpful. I will definitely use them for my next move and I recommend that everyone uses them.
Waldemar C. le
Im very happy with the service . Friendly and helpful.
Benigno N. le
This was my first time using a UHaul moving truck, this was an easy and smooth transaction, the place was nice and inviting, customer service was great, truck run without any problems, place highly recommended and will definitely will use this store again,