Évaluations des clients BBT Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de BBT Inc

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Jesse S.
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Le client n'a pas laissé de commentaire.

JAMES S.
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Le client n'a pas laissé de commentaire.

ALBIN Q.
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Le client n'a pas laissé de commentaire.

DANIEL M.
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Le client n'a pas laissé de commentaire.

KENNETH H.
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Henry was great with excellent customer service!

JOEL S.
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Le client n'a pas laissé de commentaire.

DAVID B.
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Le client n'a pas laissé de commentaire.

THOMAS M.
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Le client n'a pas laissé de commentaire.

James L.
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Le client n'a pas laissé de commentaire.

KENNETH S.
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Henry was very friendly. Always good to meet another car guy.

ADAM M.
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Rental process was easy and the staff at BBT were very nice. Would recommend and rent again from that location.

ANGELICA S.
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Awesome customer service!

Dan H.
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Le client n'a pas laissé de commentaire.

larry T.
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Mark the fuel gauge where it actually is and not round up to the nearest 1/4.

Danny K.
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Le client n'a pas laissé de commentaire.

ernesto P.
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Nothing, all gfreat.

JOHN B.
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Everyone at BBT Inc was friendly and courteous. They made sure I had the right truck and equipment for my move. Everything was quick and easy. Highly recommended.

THOMAS M.
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Terrific

John K.
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Le client n'a pas laissé de commentaire.

bob B.
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they have all the equipment and service to get you hooked up and moving fast!

Michael P.
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Im not happy at all i will never use uhaul again. What a rip off. Never received a call back from anyone

PAUL W.
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Having the customer test brake lights & blinkers should be an every-time-you-rent-a-trailer thing. I did, and there was a problem the rep helpfully got fixed. I do think, though, that if I hadn't tested it myself, we wouldn't have noticed that the lights weren't working until it was too late.

Gregory W.
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Henry is a rental rock star! He took care of a problem with my 800# reservation (incorrect rate) and got me out quickly. I would use this location and ask for him every time.

ernesto P.
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Le client n'a pas laissé de commentaire.

JAMES B.
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Le client n'a pas laissé de commentaire.

RONALD H.
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i was impressed how comfortable the 15 footer was and thank goodness for excellent a\c

MICHAEL M.
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Le client n'a pas laissé de commentaire.

TODD S.
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N/A Worked out very well!!! Thank you!

Eric N.
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Le client n'a pas laissé de commentaire.

ROB E.
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Le client n'a pas laissé de commentaire.

RICHARD H.
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Le client n'a pas laissé de commentaire.

WILLIAM M.
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Le client n'a pas laissé de commentaire.

ROBERT W.
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Henry at this location was extremely helpful and courteous.

Ariel A.
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Extremely friendly and helpful

Robert L.
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This place is very unorganized. It should not tale an hour to pick up a truck when you pre-fill and upload all of the necessary information and documents online in advance. And, I was the first and only person picking up a truck -- so being busy isn't the reason.

Thomas M.
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Le client n'a pas laissé de commentaire.

Henry W.
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Le client n'a pas laissé de commentaire.

Noel S.
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Le client n'a pas laissé de commentaire.

MICHAEL B.
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Le client n'a pas laissé de commentaire.

Allan D.
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Your in store employees were fantastic at all 3 locations that I visited. At this location the gentleman was very professional and courtious, amd extremely helpful. You telephone customer service was horrible, first thing it took 15 minutes each time I called to speak to anyone, then the first person I spoke to was rude and disrespectful, then hung up when I asked if she worked for uhaul corporate, called back the next woman was considerate and respectful, gave me the number to reservation specialist. Called your reservation specialist who I was told could help that I had 2 pieces of equipment I was renting, neither at my preferred location or even conveniently located near, and both at different locations. They were very unaccomidating, lacked any sort of empathy, were disrespectful and condescending. Very poor telephone customer experience.

THOMAS M.
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Terrific Product ,Great people Recommend highly

KENT L.
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Le client n'a pas laissé de commentaire.

DOMINIQUE N.
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Awesome place!!!! Henry is such a nice person!!!!!! I will go here 100x

Martin M.
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Le client n'a pas laissé de commentaire.

michael M.
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Le client n'a pas laissé de commentaire.

mike M.
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Very helpful, a nice change.

DALE M.
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I have already communicated with you about price problems.

Lyndi V.
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Le client n'a pas laissé de commentaire.

Margaretha B.
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Le client n'a pas laissé de commentaire.

JOHN C.
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Nothing as everything went great and the associates where very helpful. Thank you and I will not hesitate to use and recommend this location to rent from.

JASON B.
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Le client n'a pas laissé de commentaire.

ANDRES D.
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I was charged two days. I turned the key in to some guy working in the backyard of a mechanic shop. I turned it it in on time, he said “just give me they keys” and continue to work on a car. I gave him the keys and kept on with my day. Please refund and let me know once it's done. 7274819168

RICHARD B.
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He was great to work with.

Jessica G.
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I think it was Henry or Harry, he was such a kind gentleman and greeted us with a smile and made sure we had everything we needed to move. He went above and beyond for us. Thank you so so much for making our moving situation simple and easy!

ROSE W.
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Le client n'a pas laissé de commentaire.

DICK H.
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Le client n'a pas laissé de commentaire.

MARCIA S.
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The attendant was nice enough. The area to pull in and park was very small.

Amber S.
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Had a mildly racist sign up front about the chinese

john F.
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Le client n'a pas laissé de commentaire.

Devlin C.
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I was charged $54.00 for fuel after I returned the truck with more than 1/4 tank which per dash decal is what is required. If this is not rectified I will never rent anything from U-HAUL again. I have spent over2 thousand dollars with U-HUAL in just the last 12 months and was happy with the service until now...

Matt L.
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Convenient location and helpful customer service.

Jerry N.
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Upon arriving to the facility, I was greeted by a polite and professional.

Steven F.
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Nothing, very easy and efficient rental process.

Casey M.
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Le client n'a pas laissé de commentaire.

THOMAS B.
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Le client n'a pas laissé de commentaire.

FRANCIS B.
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Great service by knowledgeable people. Henry really understands the moving business

Robin E.
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Truck was not checked out I told them I was going to tow a trailer found out I had only had running lights on my trailer no brake or blinkers and no 12 volt charge line fuses were blown on truck at least I had running lights for night time driving, this was the night when the stay at home coronavirus pandemic was to come into affect. I wish they would check out there equipment better.

John C.
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Le client n'a pas laissé de commentaire.

Brian W.
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Le client n'a pas laissé de commentaire.

Kim R.
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Le client n'a pas laissé de commentaire.

Kelly S.
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Le client n'a pas laissé de commentaire.

CHARLIE F.
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The process of renting here took quite some time which is fine, however the employee's mood shifted from agitated and quite rude to helpful and somewhat kind several times during the transaction. He was not the kind of person I would have felt comfortable leaving a woman with. I would never go there again, but fortunately I don't have to.

Daniel C.
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This is the first time that I have rented. It was a very good experience I would do it again.

LISA W.
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Friendly people. Would have left an average rating because of average size office but between great staff and I think a convenient parking lot to turn around etc.(Rented 12' enclosed trailer) I give it an above average. I've rented from some horrible cramped locations before.

jacob L.
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Dont double charge people looking to rent with you Dont keep trying something that does not work as far as the system Should have did a manual contract the first time it failed charging but instead I spent a whole hour waiting for keys and had to rush moving everything to have it back before 8 PM speed it up for your guest

Paul W.
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Not much room for improvement. Had a good inventory, scheduled it a couple hours before I picked it up. Very friendly and very affordable.

Glenda M.
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Le client n'a pas laissé de commentaire.

EDWARD K.
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Le client n'a pas laissé de commentaire.

Faida F.
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Le client n'a pas laissé de commentaire.

PAULETTE D.
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I should have received a refund from my purchase of $100.00 deposit never received it yet?

David L.
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Great service. Answered my questions and took the time to insure I had all the info for a safe trip.

STEVE P.
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Great customer service

STEPHANIE F.
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the entire online checkin process was a disaster. The code would not come through and we had to call customer service. We held for almost 30 min. and then they had to reset the code multiple times. We had people waiting on us and what should have been a smooth 5 min. process took us almost an hour total. would not recommend this to anyone who is on a schedule of any sort.

James R.
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Le client n'a pas laissé de commentaire.

Daniel T.
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Le client n'a pas laissé de commentaire.

Douglas B.
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No one at the drop off location when I dropped the trailer off. Unable to comment on the staff.

Sonja P.
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Henry is a really nice person

Julia M.
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Henry was great. Even told me about the required stop at the Department of Agriculture for rental trucks.

Joseph P.
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comments left in other review

Joseph P.
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Henry was great. I really appreciated his expertise and background knowledge. Thank you!

ROSE H.
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The truck we were given did not match the i.d. numbers on the paperwork. We were told that there was a full tank of gas, when there was in fact only 1/4 tank.

PIERRE T.
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The best people too deal with great service

Randy B.
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Le client n'a pas laissé de commentaire.

Doug C.
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Le client n'a pas laissé de commentaire.

Craig M.
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Fantastic, very pleased with the service I received. THANK YOU

David F.
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Le client n'a pas laissé de commentaire.

Bernard K.
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Please review your recorded line regarding the drop off. I tried calling the drop off location to confirm drop off. The phone was busy for 2 hours. I called the 800 # to confirm location and theytold me the drop off location had been changed via email the day before. I was traveling the day before and had no access to email. I registered a complaint about the service and the agent was rude! Said she could not be responsible for previous problems and hung up!!!!

Pamela B.
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Le client n'a pas laissé de commentaire.

Deater H.
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Le client n'a pas laissé de commentaire.

Ruthie P.
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Very nice gentleman

Non reviews have been submitted for this location.

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