Évaluations des clients Bear Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bear Automotive

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Kaitlyn L. le

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Le client n'a pas laissé de commentaire.

john K. le

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Le client n'a pas laissé de commentaire.

Andrew A. le

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No improvements needed

Elba F. le

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Le client n'a pas laissé de commentaire.

Douglas W. le

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friendly, prompt, helpful and polite.

Michelle C. le

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Friendly and easy

Julie A. le

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Small but the guy was very nice

John M. le

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Le client n'a pas laissé de commentaire.

Kurt H. le

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Clarify to customer that if the van/truck is returned after hours that you should go on-line to state that this was done so that there is no charge for an additional rental day.

LARRY E. le

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Le client n'a pas laissé de commentaire.

David K. le

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Le client n'a pas laissé de commentaire.

Dexter C. le

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Friendly efficient service

Neil M. le

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The locations were fine. The rental process was a nightmare however. I made the initial rental with a local distributor. He was unable to guarantee the exact pick up location and time but said I'd receive a call from UHaul the next morning. I did not. When I called them, they had me picking up the truck in a town 40 miles away. Not acceptable. We went round and round and I had them check uHaul locations in my city again and they came up with one. When I tried to choose a drop off location, they told me they input that but the person at the facility where I was picking it up would have to actually do it officially. When we went to pick it up, the person had no information at all on desired drop off location and said he could not do it, that I had to call UHaul again. When I did so, the person told me she input that but that she had to forward me to scheduling again. When I was put through to them, scheduling said that place was closed. When I requested my next drop off location, they said we deeded an appointment to drop off there. I opted to go much further to drop it off than intended just to ensure that there would actually be someone there. That location was so clogged with people dropping off uhauls that we couldn't get in or out of the facility and numerous cars and people were stuck. Overall not a good experience AT ALL

Julianna G. le

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Thank you so much to the man who came after hours and stayed while I located my ID. Excellent service!! 10/10

Benito C. le

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Le client n'a pas laissé de commentaire.

Manuel M. le

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Nothing

DALIA M. le

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Le client n'a pas laissé de commentaire.

Debra R. le

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Le client n'a pas laissé de commentaire.

MICHAEL P. le

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Le client n'a pas laissé de commentaire.

Roger G. le

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Le client n'a pas laissé de commentaire.

Barnard V. le

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Thanks for great service and convenience!

James M. le

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Nothing,, your company/service did a great job.

Jennifer B. le

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Clearer signage on where to park truck on a Sunday when dropping off and you all are closed. That's it, otherwise awesome and thanks!!

Gary B. le

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Le client n'a pas laissé de commentaire.

Mara M. le

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customer service was very nice, and I got helped and ready to go in a reasonable amount of time. location was just very tight and small and a little messy

Benjamin S. le

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Le client n'a pas laissé de commentaire.

Damon R. le

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Le client n'a pas laissé de commentaire.

JULIE A. le

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Absolutely nothing! I had a PERFECT experience and Eddie could not have been lovelier or more helpful! Thank you very much...

Emma L. le

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Le client n'a pas laissé de commentaire.

Mariam M. le

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He stayed late to wait for us. You can't ask for more than that.

JOEL R. le

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Eddie was very professional and got me in and out real fast. I would definitely rent from him again..

Danielle T. le

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There were no obvious UHaul signs at this location, so having a more clear sign would be helpful!