Le client n'a pas laissé de commentaire.
Rae R.
Customer Reviews for Beartooth Hardware Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly, helpful and thorough. The dog was an additional plus :)
Kayla L.Workers at Beartooth were very good. The U-haul app on the tablet was slow,
PAUL A.There was a snag with the online reservation system however, Brian made a few phone calls and worked it out and I was on my way.
Jeff T.Rien
Vernon K.The people and equipment were absolutely excellent. Keep up the good work. Will recommend to everyone.
mike L.I highly recommend this location. Everything was handled efficiently and easily.
Griffith C.Very nice place and the people were friendly
THOMAS D.Rien
wALLACE F.Trailer was returned after hours so no interaction was had with customer service
Dan A.I talked to staff several times setting up renting a trailer ahead of time..... each time~ all staff was very helpful and very nice! Great to work with!
Konnie S.We had to go to 2 locations 45 miles apart to pick up our order we were notified of this one day before pickup by email. Our truck was on it's last leg. No air-conditioning. Electrical system in the truck failed. We were unable to see gears, fuel gage and temperature gages. Very unsafe. In addition the roof leaked and it damaged our furniture. Big fail!!! The truck should have never been on the road in that condition. We were lucky to make it in our 1 000 mile move safely.
JON H.It's hard for a women to get in and out of cab.
Roxanne V.Return went seamlessly.
William K.Maybe a little more information about how to turn the equipment back in. I was told to call the place I was returning and it was closed that day so I was unsure what to do. Everything worked out though.
Kerri A.Customer service was unfamiliar with process, took a long time, second guessing what the steps meant, etc, and even stopped helping me to cut 3 keys for a customer in their store, making me wait even longer. This was after she saw that 2 cars were outside waiting for me to complete the drop off. I am extremely unhappy with this service and that the drop off was changed without my knowledge, causing additional fees. With the location change without proper notification and the additional charge for gas, at this point, I would not recommend Uhaul for moving services. I had even put in more than the required gas to leave it on the tank fullness I received it in. I have never had a problem with uhaul on previous moves, but this whole process makes me leery of using uhaul again, as it was not anything I would want to repeat.
JONI T.Great personalized service.
Brad E.This was the second truck I rented from U-Haul that leaked.
John H.Nothing they are great
SANDRA S.Great customer servise
Jerry M.I had to drive 60 miles round trip to get trailer and was big than I wanted
Gary L.They over charged me i went 100 miles 360 and had it back that night tryed to go to the return and it said i had no rental. Would like to know what the extra charge was for
Terry K.The lady that was training the lady that checked us out should not be working with the public. Very rude!!
Myia P.Great service!!
Barbara B.A very good group of associates, with a great customer service attitude! They need more mobiles.
Donald D.The person who rang me up charged me for the insurance, which I had declined at the pickup site, and said he couldnt redo the invoice. He said he would call U Haul to reverse the 70 but I don't think he did. Can you refund this amount? Contract # 21843315. My second issue is that when trying to find a trailer at the site at 280 and Como in St. Paul they told me they had no 4x8 s and the clisest was in Aitkin, 110 miles away. So, I left for Aitkin and upon arrival, got an email saying there was one available in St Paul. When I got back to my storage locker, which is a mile from 280 and Como, I pulled into that UHaul store and saw not one, but four 4 x 8s. What went wrong?
Jay P.The fuel level they recorded was not accurate. As a result, we had to pay more at drop off
John C.No need to change. The people at the hardware store were very fast and everything was in order. They even moved the truck close to the front door. I liked the employees there too. Very friendly and had a smile most of the time. Very welcoming.
Christine A.Nothing. They were very helpful and pleasant.
Charles P.Everyone was friendly. The truck was really beat up and super dirty. The cab didn't look like it was ever cleaned. We had to sweep out the back. It was gross.
Daniel P.Brian at Beartooth is the best! He got us a truck when UHAUL said they didn't have any. Instead of 0,79 per mile Uhaul charged us $1,19 per mile. Not sure why that changed. All in all I'd recommend Uhaul because they are more readily available and pricing isn't OVERLY expensive.
Steve C.Very Helpful And Would Rent From Here Again
Charles A.Return process was quick and easy. The staff were very friendly, knowledgeable and helpful.
CONSTANCE T.Fantastic assistance every time.
Greg H.The service ess excellent, went over everything with me and very friendly.
Cheryl C.The only shock was the price. It was alot higher then what I was quoted when we reserved the uhaul trailer
gloria C.No improvement necessary
Albert K.Nothing all was great!
Anthony G.Excellent customer service from Mike, Brian and the entire staff.
kathy B.Very large holes in the parkinglot
Sarah S.