They were fantastic with their service and attitude. Very kind and helpful. There was the feel of a small town, individual owned shop with all the personal attention and caring that comes with that.
Jeffrey B.
Customer Reviews for Beiers Auto Supply
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Iris is amazing! Took care of us in grand style, went above and beyond!
Julie M.Very Helpful with all questions. GREAT PRICING !! FAST AND EASY !! 😊
cristy S.Can't imagine a more friendly place to do business.
EDD G.The trailer was in good shape and the service from the people there was good, but the location was an absolute dump inside and out.
Matthew B.Thank you all again for working with me, take care.
Nicholas T.Extremely friendly fast service have always equipment available
darl A.Very dirty
NATASHA D.Friendly staff assisted with hitching and unhitching our trailer bed rental. Reasonably priced and convenient location.
Sara J.When I picked up my truck, I was treated wonderfully by the employees, they were very careful to help me get the equipment I needed and were so nice in helping me with proper drop off routines. I was very pleased with my experience.
TREVOR G.Beiers always does a great job! Great people too!
JAMES S.Iris and Cletus always take great care of us. It's a pleasure to visit their business.
EDD G.The place of pickup was great. No issues. My issue comes with the online pickup/drop off. It took half an hour for the system to work and finally get the keys for the rental. It is advertised as such an easy method but in reality is extremely cumbersome and not customer friendly at all.
Alexandria M.It is a great location and the owners are outstanding.
JACK E.Not sure what happened. Rented a small truck and used for less than 3 hours. Was told it was 73 dollars. Returned the truck with a full tank of gas and another charge of 55 dollars was added with zero explanation.
john H.Excellent service
JACKIE C.Maybe a little less expensive
john M.Any time I need a UHAUL I'll be coming back to this location!! They were so kind and helpful with all of our questions.
Kaitlin C.Very easy to deal with and friendly.
PAUL F.Excellent service à la clientèle
JEREMY C.Parked in a tight spot some might have a problem getting out
PETER H.There was a minor issue with the mobile site in regard to making the reservation, but other than that pricing is competitive, the attendant at Beiers was extremely thorough and helpful and the experience overall was painless and pleasant.
MICHAEL B.Very nice and helpful people. I will definitely use them again.
WILLIAM S.Cletus and Iris are the best! they will make sure you have everything you need and will not sacrifice safety ever!
BRENDA S.Excellent service really outstanding people
Michael C.No problems truck ran great it accompli my task at hand Thxs U-HAUL
RICHARD G.Next time when I reserve a truck, don't cancel my reservation the day before the rental and make me go to another U-Haul location further away and not next to my storage units.
STEPHEN B.Clive was excellent at talking about the safety features of the 26' long truck I rented for the day. He was very knowledgeable about the truck, and had more energy than I, even though he confided that he was 10 years older than me. The move of my off-site storage contents with the truck went well, we finished in less time than I budgeted,
Jonathan L.Owners where very attentive. Vehicle controls where explained in detail. All my questions where answered.
Shad S.Go to Beier's. I have been to many U-Haul locations through the years and by far they are the best, GREAT EXPERIENCE!
Lawrence E.Customer service was excellent.
DANIEL G.The husband and wife at this location were extremely friendly and very helpful I'd recommend this place to everybody.
TRACY T.The van I rented was impeccably clean. The process from online to location was very smooth.
Monica D.Nothing that I can think of
ERIKA G.Always great service
ALLAN L.Very satisfied
JASPER C.Have Used Beiers U-Haul location Many times . They are always pleasant and professional.
GREGORY E.This is the only location I use. They are the best in St. Louis.
CHRISTINA M.Inside store was very gross and smelled bad, had animals in cages inside the store with no sign warning about the animals and i have allergies to cats and was very uncomfortable while i waited several minutes to be greeted.
RITA M.I don't think you can improve anything on this location. Seems like a nice family owned business and everyone is just trying to make a living.
Bobby A.Amazing customer service! They are always so easy to deal with. Amazing location and amazing people!
Dylan F.Iris saved the day for us when we realized the truck we picked up was going to be too small for all of our stuff. I called her and told her our situation 3 hours before our movers were to arrive and they found us a larger truck but they needed to go pick it up. Less than two hours I was picking up the larger truck I needed. I also rented an auto transport which Cletis hooked up for us while we dropped off the loaded truck to go to our house closing. Their service is beyond what is required.
Martin P.Equipment was in perfect condition. Service was great and very timely.
Edward H.Even though our rentals are way down this year Iris and Cletus always take extra care to make sure we're satisfied.
EDD G.The staff was extremely helpful and friendly.
James M.helpful staff and very accomodative.
AZAMUDDIN K.Not one thing could have been better. The pick up experience was excellent! The people were friendly and helpful. The truck was very clean and smelling fresh. I need to order another in a few weeks and hope my pick location is the same. The sticker on the dash was especially helpful in ref hard to getting help to unload. We used movinghelp.com and this too was excellent.
MARTIN P.The truck was very old and not well maintained (mechanically). The doors sounded like they didn't close all the way they rattled and wind howled through the cracks the entire drive. The steering is so loose it's difficult to stay in a lane on the highway. The truck also had a very distinctive bounce to it which leads me to believe the tie rods or struts need to be replaced. The headlights may as well have been two flashlights duct taped onto the hood because that is about the quality of sight I got with them. Overall this was by far my worst experience with U Haul and I will not be returning to this location or U Haul in general. I will take my business to Penske where I know the truck I am getting is at least safe to drive.
Colin S.Good Folks
William B.