Customer Reviews for Best 4 Less
(U-Haul Neighborhood Dealer)

21 évaluations

1960 Donald Lee Hollowell Pkwy NW   Atlanta, GA 30318

(404) 719-5923

Heures d’ouverture

  • Mon-Wed: 10:30 am–5:30 pm
  • Thur: 10 am–5:30 pm
  • Fri-Sat: 10 am–6 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(404) 719-5923

1960 Donald Lee Hollowell Pkwy NW
Atlanta, GA 30318

Services dans cet établissement :

Heures d’ouverture

  • Mon-Wed: 10:30 am–5:30 pm
  • Thur: 10 am–5:30 pm
  • Fri-Sat: 10 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

Le client n'a pas laissé de commentaire.

Miriam B 
Évaluation :
1

This place was in the ghetto and the worker was rude. the store smelled like marjuanna and cigarettes. Worker no help, told us to use the app. SO RIDICULOUS. The WIFI sucked and not a good experience at all. Called the 1 800 when I never got a receipt. Was told the manager would call us back. This was 3 days ago and no call back. Why was I charged 2 days to go 112 miles? This is BS. I would never use UHAUL again ever. Terrible customer service. People are not knowledgable and you are ripping off the customers with not having things explained correctly and rude workers.

JACQUELINE D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH D 
Évaluation :
1

Reserved a u haul for a specific location, day of move the uhaul was moved to another location in a dangerous neighborhood at a gas station in Atlanta without notice/email/phone call. Wasted over an hour just to get our uhaul. Poor service and communication.

Mesha M 
Évaluation :
1

The scheduling Custer service reps are rude loud in the background cursing. Just overall poor service and I will never use U-Haul again

Dashane E 
Évaluation :
1

I encountered on issue picking up. The owner of the vehicle crystal began yelling at me from one of her associates phones. I was on my phone with a uhaul rep who was trying to assist me. The owner was offended that I called the uhaul rep. The rep heard the whole exchange and apologized on behalf of uhaul. When she went to escalate the issue she realized the person who was yelling at me was the person who would get the complaint email. So we left.

Chanell S 
Évaluation :
2

The truck was on empty when we got it. Since, this was not a U-Haul center just a pickup place. The app was very difficult to work with. WiFi was not good so it took a long time to upload pictures. Same experience on the return. Poor site.

Judy B 
Évaluation :
1

Make sure vehicle is clean (trash) and has gas (also broken windshield wiper ). Know how to do the process for picking up a rental. Had to use the App even though we set up for in person pickup. Person at location was clueless.

Justin M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandon R 
Évaluation :
1

I doubt I will use uhaul again after this experience

LEE B 
Évaluation :
3

Elongated pickup process

Quinterrius D 
Évaluation :
1

This was the worst u-haul experience I've ever had. The app works terribly. I kept getting "internal errors" and it took forever to load anytime I clicked a button. It didn't make things easier when the convenience store guy had no way to help me. It took 3 times longer to pick up AND return than it should have. I almost walked away from the reservation. I will not be using this app again.

Connor F 
Évaluation :
1

Le client n'a pas laissé de commentaire.

APRIL S 
Évaluation :
1

Uhaul messed up my reservation and sent me to the wrong location where I ended up dealing a complete jerk and that set us back about 3 hours and we ended up having to drive through what felt like a hurricane and we could have easily have lost our lives driving in that condition and weather. Negative stars from me.

Tamila K 
Évaluation :
2

The person working the building did not know how to check in the U-Haul, so they called somebody. They then told me to just use the mobile app to check in. The inside of the building smells like cigarette smoke because there's some kind of gaming area in the back and there were multiple people smoking in the building. I had to hold my breath while I was inside the building, and my wife commented that I smell like cigarettes after I got back in the car.

Alan S 
Évaluation :
1

This location should not be a drop-off location. Very disturbing part of town and felt incredibly uncomfortable. People asking for money, someone taking their clothes off, etc. Apparently, it's a U-Haul dealership however it's a convenience store.

John C 
Évaluation :
1

Avoid this place like the plague. The guy working the counter seemed to not have any knowledge of Uhaul or how to work one. Taking the truck in during business hours I have never had to check in Uhauls or find a place to park them as the worker should know how to do all of that. This guy made me park in the spot he desired, didn't know how to take off the tow trailer so I had to do that for him too, then he made me do mobile check out taking all the pictures and submitting it cause he didn't know how to. If you are going to be Uhaul certified at least put someone with a lick of knowledge behind the counter.

Christopher C 
Évaluation :
3

I did not receive an email telling me to use a different location and there was no way to "chock" the trailer wheel and it kept wanting to roll down the lot. I finally hooked it back up until I found a large rock to chock the wheel.

Scott T 
Évaluation :
1

The guy who works at the store was very rude and unprofessional. He actually throw the key the date I pick it up, I was asking how I can do with the app because was my 1st time and he didn't even make an eyes contact with me. Very rude!

Gionnis A 
Évaluation :
1

1. provide notification if the location of the u-haul changes 2. please provide the requested furniture moving items. i didn’t have pads a furniture dolly or anything requested, which caused me to strain myself or in the move, move more slowly, and upset my new neighbors. 3. make it clear where key access is. i had to call multiple people to figure it out and the person who ultimately gave my key told me he didn’t have it at first which was very confusing. 4. fixx your tech. my photos didn’t upload , the app was slow, didn’t work, and didn’t provide the services i needed

Benjamin R 
Évaluation :
1

They charged my card for 2days when I had it for 4hrs

Shermaine C 
Non les évaluations ont été soumises pour cet établissement.

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