Yes. If in the area I would recommend the Quartsite location to a friend.Sherry M.
Customer Reviews for Best Auto RV and Truck Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Quartzsite, AZ 85346
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Reserved a uhaul in Lake Havasu City AZ weeks prior and you canceled there, then rescheduled a pick up in Bullhead City AZ (50 miles away) and you canceled that one. Then rescheduled this pick up site in Quartzsite, Az. Had to make a 3hr round trip to pick up at my expensegary B.
It's a small shop but it's in a small town so that's expected... The 2 ladies were friendly and it was a easy process to rent the U-HAUL MOVING VAN! It was VERY BIG inside! Was able to fit 1 queen, 2 twin mattresses and 1 twin box spring and still had some room!!Kelly V.
Make sure all previous trash is removed from vehicle, ie. Under seatsFLOYD C.
Le client n'a pas laissé de commentaire.steve V.
only location, no choiceNirinjan K.
The van was dirty not clean at the time of pick up, on the return they charge me cleaning fee of 25 dollar, plus based on our conversation at the time of pick up the agent said if I go over 100 miles they charge me 29 cents, and I had this van for over 2 weak and drove over 1400 miles the have charged me 59 cents per miles and plus cleaning charge, so they are cheating and ripping the customers. And I don't like it at all. I would like like get back my money that the u haul have over charged me.ABDUL K.
Better help with hooking up the equipment.Earl S.
Le client n'a pas laissé de commentaire.Margaret R.
Le client n'a pas laissé de commentaire.gary D.
Le client n'a pas laissé de commentaire.KATHRYN T.
Everyone on the staff was very friendly and helpful. This location is both a rental shop as well as an auto repair shop and they treat both of their customers with #1 attention.doug G.
Le client n'a pas laissé de commentaire.mason S.
Keep up the good workDavid M.
My first experience with the uhaul location was different due to their policies compared to other locations I've dealt with. With that said.. It all turned out fine. I went back and rented a 14' for a local move.. The young ladies in the office were very pleasant . All in all a very good experience. Definitely recommend this location to anyone in need of a uhaul in this area. Thanx you.Thomas O.
Le client n'a pas laissé de commentaire.Henry N.
Nothing I can think of, they did a great job! Thank you for a very smooth experience.Vickie G.
Le client n'a pas laissé de commentaire.Scott P.
Warn them in advance that this location will not refund in cash..Thomas O.
Everything exceeded my expectationsDavid B.
The young lady that helped me unhook the trailer was knowledgeable, and helpful. My experience towing from Colorado to Arizona was interesting to say the least. I would recommend when hooking up the trailer to note ground clearance. If needed one Can "flip" the ball hitch to increase the ground clearance.charles K.
I was treated very disrespectfully. Lady yelled at me and told me I had no business there because it was closed. She insisted that my reservation to that location should've never been made because they're closed on weekends. She than agreed to rent it out to me but was very rude about it. She told me that I better not complain about dirtiness of truck because they weren't expecting me and didn't have time to clean it. She spoke to me in a very rude disrespectful manner. I had to keep my cool so I can get the truck after driving 3 hours to pick it up. It was a nightmare. I have never experienced such bad treatment. WORSE CUSTOMER SERVICE EVER!!!!! Im very Disappointed in the experience with Uhaul this trip. I use UHAUL a lot to move Myself or family around. I don't think I'll be using Uhaul again in the future.Adriana G.
Le client n'a pas laissé de commentaire.richard P.
One person on the phone refused to commit to helping with car carrier, so I did everything myself. Everyone else was pleasant in person. Disappointed that nobody is wearing a mask during a public health crisis.michael A.
Mostly friendly. Efficient, quick, drop off.michael A.
Always good to work with the crew at best auto!donald D.
Le client n'a pas laissé de commentaire.Philip K.
Very friendly and helpful people. They were really great!Robert K.
We needed a van for 2days or 48 hrs, which I stated. No problem. We checked out van about 2pm on Wednesday and we returned it at 1:00pm on Fri. Well we got charged for 3 days, and that wasn't how it was explained when I rented the unit. Very polite, but I think she may have been wearing too many hats that day. But it was just a thing, no hard feelings. I just like complete transparency. Life is good.randall W.
Have rented twice from this location. Lady is borderline unprofessional. In general regarding U-Haul on this van rental, the bill came out to be about 40 $more than the estimate. And, it wasn't a bargain even at the estimated price. Not likely I'll be using * again.David M.
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.Wanda F.
This was my first UHAUL rental I was pleased. The equipment rental process was very quick and easy. The attendant was very nice. Thank You.john R.
Not for me to address!dENNIS C.
Le client n'a pas laissé de commentaire.terry P.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.KATHERINE A.
Le client n'a pas laissé de commentaire.Ivan B.
Le client n'a pas laissé de commentaire.Larry C.
Le client n'a pas laissé de commentaire.KATHERINE A.
Very knowledgeable and awesome ladies. Will be backdonald D.
The pin on the left side of the ramp is extremely hard to remove and reinstall.fred G.
Le client n'a pas laissé de commentaire.Debbie K.
We were so lucky they had a van...with no car rentals in the area it's perplexing to me why they don't keep at least one van here on a regular basis. The staff was awesome!Celeste C.
Very friendly person. Quick and easyFloyd B.
ordered truck not there,tow dolly not there,had to take larger truck for the move and drive car and truck both 1400 miles,not happy.leslie Y.
Le client n'a pas laissé de commentaire.JAY A.
Le client n'a pas laissé de commentaire.Judy P.
Le client n'a pas laissé de commentaire.lahcen M.
Le client n'a pas laissé de commentaire.ibrahim M.
Le client n'a pas laissé de commentaire.paul R.
Anna was very helpfulvictoria M.
Le client n'a pas laissé de commentaire.Robert J.
Le client n'a pas laissé de commentaire.Margaret K R.
I can't think of anything that could have made my droo off better. Great people.John L.
Le client n'a pas laissé de commentaire.Melvin M.
Le client n'a pas laissé de commentaire.Xavier C.
Le client n'a pas laissé de commentaire.Cecilio R.
Excellent service, great staffRichard B.
Le client n'a pas laissé de commentaire.Rex G.
No commenttommy S.
Le client n'a pas laissé de commentaire.david W.
Le client n'a pas laissé de commentaire.hyun N.
Le client n'a pas laissé de commentaire.Linda G.
This is not really the fault of the rental place because they didn't know about it but, there was cat pee on the floor of the loading area that no one noticed until we opened the bay door to load. Gross! Just a suggestion: netting across the back opening when the bay door has to remain open before pick up would work. (Wife's comment)Russ R.
interior dash, cup holders, steering wheel and doors were not clean. A 5 minute wipe down with some wet wipes would have made a big difference. A walk around the truck with some basic function instructions would have been nice.NILDA M.
Le client n'a pas laissé de commentaire.randell L.
Sell helpful items I was stranded and needed ratchet straps and they didnt sell any I had to pay my to truck driver to stop at a place so I could get someJASON S.
Have not had the experience of dropping of equipment at this location.Melvin G M.
Le client n'a pas laissé de commentaire.Mitzi E.
Le client n'a pas laissé de commentaire.CONNIE S.
Le client n'a pas laissé de commentaire.robert C.
Le client n'a pas laissé de commentaire.arthur R.
Le client n'a pas laissé de commentaire.Jack B.
Le client n'a pas laissé de commentaire.Delia S.
Le client n'a pas laissé de commentaire.John P.
There was a dent in the front fender that no one noticed before taking the truck to turn it in. I guess I should have taken photos all around the truck. I was CHARGED 428,00 $ for a dent. I think it is a scam but I cant prove it but I will never rent from U Haul again and I am putting it on facebook. Never again.Dennis K.
Le client n'a pas laissé de commentaire.Linda S.
Le client n'a pas laissé de commentaire.pat H.
Le client n'a pas laissé de commentaire.Jason G.
Le client n'a pas laissé de commentaire.Roberta S.
Le client n'a pas laissé de commentaire.
Le client n'a pas laissé de commentaire.LAPRICE H.
Nothing..Gary Sorensengary S.
Le client n'a pas laissé de commentaire.Ancil A.
Le client n'a pas laissé de commentaire.mark G.
Le client n'a pas laissé de commentaire.Richard O.
Le client n'a pas laissé de commentaire.Hassan Z.
Nothing. I called them because my flight from eugene had been delayed. They offered to come down so I could get my truck. Very nice people.brian S.
At first glance i did not believe the vehicle would fit on the auto carrier as is was a very large car. Took some work to get the vehicle on the trailer without causing any damage as this vehicle was very low to the ground, but with some effort and persistence it fit perfectly. The gentlemen at Best Auto and RV were correct in assuring me the car would fit, they are very knowledgeable and I would recommend this location to anyone who needs uhaul services and or mechanical work on their vehicles. Thank you ladies and gentlemen for your professionalism and great service.Daniel O.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.SUSAN T.
Was unable to tow my trailer for to wrong ball size. Spoke with Tom at 602 383 2167 and br advised me the was another option for a new ball mount,but the was not. Also charged an extra 53,36 $ in Quartzsite. Will never use UHaul again!!! RIP off for sure!!!CHARLOTTE D.
Le client n'a pas laissé de commentaire.john B.
Le client n'a pas laissé de commentaire.MOHAMMAD A.
Keep up the good work! Thank you.John H.
Same as above...Richard H.
Tire tread was very worn and tire pressure was not checked. Two tires were low. I checked and filled my self. I had no problem but inexperienced could have. I realize remote locations keep the costs down and are not very professional but basics should be checked.WILLIAM V.
They said they had the payment form sent to me via e mail and asked if I wanted a copy. I said no as I could copy it. But I do not see one in my e mail. Could you please send me one since this was done for my business and is deductible for me.PAMELA C.
These are the friendliest and nicest people I've dealt with in a long time. They went out of their way to make sure I had a good experience and got what I needed. I couldn't be happier.RON A.