I dropped off trailer after hours so the uhaul website was the problem. I couldn't get it to find my location and had to call for help from the uhaul agent. She was very helpful. The website still didn't work but she was able to check me in.JOAN C.
Customer Reviews for Best Of Beloit Vintage Mall
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
South Beloit, IL 61080
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Josh A.
The truck was broken. Didn't get 1 mile before it was driving Wright Couldn't use the truck more then 5 miles. Please call meTHOMAS F.
Le client n'a pas laissé de commentaire.JUSTIN T.
Make sure the truck is in the spot the picture shows. Also the dolly didn't have the zip tie in it but we didn't use it anyways but hope not to get charged for it. Also took a picture of it without the zip tie.Matthew K.
Le client n'a pas laissé de commentaire.Theodore R.
Le client n'a pas laissé de commentaire.SEAN H.
Le client n'a pas laissé de commentaire.L AND J Service R.
When I was told that I would pick up trailer at one location and then I got there and it was not there. I had to go to a different place and then it didn't open up until 10am and I was told 9am pick up. It put me behind schedule. Had to pay the person I was getting stuff from extra money. I was not happy with my experience with u haulDuwayne P.
Rear door was damaged and very difficult to open.Michael S.
I've rented several UHauls recently from different locations and this was probably the smoothest transaction of them all. Both ladies at this location were very friendly and helpful. This will be my â€˜go to' location for rentals just based on the customer service provided.Jeffrey O.
U-haul's phone app is complete garbage!!!!!! It would not let me upload photos so I could not complete the after hours check-in. The app is clunky, not user friendly, and needs a LOT of improvements. If I get charged extra for not being able to check it in via app even though I cleaned the truck out, returned it flawless, and put the keys in the drop box, I will be super pissed!Keith D.
Best uhaul customer experience I have ever had, I even booked my appointment last minute and they still where super helpful and friendly. Fortement recommandé!LUCAS E.
The whole process was great and I appreciate it. Getting contacts that morning due to them working was the only difficult part. Maybe that could be done in advance? Other than that, I was very impressed with the truck and service.Dan F.
The customer service was excellent. The woman who assisted me was friendly, professional and polite. It made the experience delightful. The only hiccup was the electrical hook up was wrong and they didn't have the adapter. However there was a UHaul a few blocks away that did. I bought the adapter for around 15 $. I was surprised how cheap it was. Everything else went great. Je la recommande fortement.ALECK R.
Le client n'a pas laissé de commentaire.Shawn B.
App needs a lot of workKristen G.
Very helpful and made the process so easyTHERESA L.
Le client n'a pas laissé de commentaire.Connie K.
Le client n'a pas laissé de commentaire.Morgan P.
Clean your Truck and do regular and update oil changes and tire rotation. We had a truck that ran out of oil.SUSAN F.
Le client n'a pas laissé de commentaire.BRIAN A.
I was charge 20 $for fuel!!!LiSa C.
Le client n'a pas laissé de commentaire.CYNTHIA B.
My Original Scheduled Pick Up Location was 6320 Forest Hills Rd Loves Park, IL where my furniture was stored, and then I received late email just prior to move day with request to Pick Up the Truck in South Beloit which caused me to make special arrangements, drive out of my way, and late meeting hired movers. To make matters even worse I was then charged for extra miles when I checked the truck in on Sunday! This is ridiculous!MITCHELL D.
This was such a great experience from start to finish. I really like the online features that are offered from placing your reservation to returning the moving truck, there's nothing to improve as its super easy to do.Sylvia W.
My experience was off the chart Positive!!!!! Friendly and helpful representatives!!!!!Douglas C.
Le client n'a pas laissé de commentaire.Nicholas J.
The person who helped us was exceptionally helpful. She was also patient and cheerful in dealing with a request we made that took time for her to work out.DAVID K.
Le client n'a pas laissé de commentaire.RICHARDKEVIN J.
All good thanksROBERT K.
Le client n'a pas laissé de commentaire.STEVE W.
Le client n'a pas laissé de commentaire.KATHLEEN H.
5 Minutes from our new location, this was a better drop off location as compared to the pickup mess.BRADLEY K.
Booking was easy when I got there everything was fast and friendly very professionalMICHAEL B.
Le client n'a pas laissé de commentaire.SHANNON G.
Ladies there were great to work withKYLE L.
Le client n'a pas laissé de commentaire.LEIGHTON J.
Original pickup was in Winnebago. Day before was told to pick up south Beloit 30 miles away. Was told to replace gas to where guage showed. Papers were put in folder in truck. Guage read 3/4. Later saw paper work showed nearly full. Also was charged for extra miles after I had to drive my auto to get truck and back. Miles waived after I complained. I have another truck and auto trailer reserved for 5/20 in Winnebago. I certainly hope they will be in Winnebago where wbsite scheduled it. Could have been a much better experience.David W.
Le client n'a pas laissé de commentaire.KENNETH H.
Very helpful in getting me a truck that was promised to me. Unfortunately I did not receive the equipment I had ordered for truck like the dolly and furniture pads. And the day of the move I was left scrambling for a truck because they didn't have oneDustin R.
Le client n'a pas laissé de commentaire.Michael S.
Very friendly at this location. The trailer worked perfectly!Niall C.
Le client n'a pas laissé de commentaire.NICOLE H.
They made the process easy. They let me shop while they unhooked and processed me. Pleasant experienceAngela B.
Nothing at all fast, friendly, and overall excellent service!Jose F.
i had appliance dolly reserved, they did not have one, i was moving on my own so it was important, i had to do it on my own by handTHOMAS C.
Le client n'a pas laissé de commentaire.ERIC D.
Great service!Vicki S.
Le client n'a pas laissé de commentaire.daniel T.
I made a reservation for a cargo van to be picked up at 7am at a specific near my home a week before needing the vehicle. This reservation was confirmed via email. I then received two more emails â€œ updating â€œmy reservation 2 more times. Each time changing what I requested. The final reservation was for a truck not a cargo van. At a different location than I requested farther away from my home, and I could not pick up the truck until 10 am not 7am. The end result was not what I wanted nor what I â€œ reservedâ€THOMAS R.