Nothing Chris is awesome and goes above and beyond to help his customers 😀
ELLEN G
Customer Reviews for Better Half Properties
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Salesman was courteous and helpful. Will definitely return if needed!
ROSS ELove this facility. Chris is a super nice guy and made the rental easy. We will be back!
DOUGLAS HFirst time in many years to rent from U Haul and Chris made our rental experience very easy and convenient. I would definitely recommend him and the North Webster location to anyone needing a rental unit.
WILLIAM CThe Uhaul Team was very helpful. I can't think of anything that could be improved.
DAVID MI appreciate the very helpful uhaul staff. I never have any success using the self check in app. I'm sure I'm not the only person struggling with that. That is my only concern with uhaul. It was another good experience. Merci.
DAVID MThe truck was noisy on the inside of the cab, it had 120K on the odometer so I guess that can be expected. Cruise control would have been a really nice feature that I would have paid extra to have.
THOMAS BVery helpful and friendly. Thank you so much!!
ADALINA TAppreciated the ease of check in process.
LARRY BQuick and Very Fast Transaction. Would recommend this place to anyone! Thanks North Webster!!
JOE MVery friendly and helpful. Thank you!
Donna CGreat service
JOHNNIE SChis is awesome to work with , he walks you through the set up, and checking back in.
Rob FEverything was super and very easy!
Rosemary ABe in the office although the wonderful lady that helped me was very polite although not very familiar with getting somebody checked out with uhaul
Jeanne CChris was excellent to work with regarding my rental and went above and beyond to make sure I had what I needed for my journey and rental! Definitely would go through Chris and "Better Half Properties" again without hesitation.
Jeff BThe local Uhaul pickup location was excellent
Ronald AHad to return the trailer as it had a large bulge on the left rear tire and was unsafe to use. The trailer was not well maintained. A major inconvenience.
Ken HReserving the trailer was very agent . Equipment was exactly what we needed. Contractor was very helpful . Very satisfied.
Bruce SEverything went well
Glen BGreat service! Great employee!
john yI use this location several times per year. It is always a great experience.
DAVID MVery nice owner knew what he was doing. He would really love to grow his UHaul company. You know we need a UHaul Corporate in the area. Thanks, we'll be back.
Marie CI was very happy with the service at this location.
Jason Dperfect service. can't find better
DANIEL ZNever received the dolly, said that when I picked it up. Even took a picture of the empty truck with nothing in it. Then after dropping it off it still was on there and I was charged for it.
Nicholas HExcellent pick up and drop off location. "Acceptable" U-Haul experience overall. The trailer I rented was clean and had new tires. I do not recommend trying to rent on a Sunday. I also do not recommend reserving more than a few weeks in advance. I had reserved a trailer about 2 months in advance. U-Haul said I would receive a phone call the day prior to my rental, before 6pm, with my final pick up location and time. It was 4pm the day before, and I had not received a call. The Uhaul app had a different pick up location from my preferred location,. This different location was going to be closed at my desired pick up time. I called uhaul myself to change the pick up time and location; easy. The next morning (Sunday), no one was at the scheduled pick up location (sub zero wind chills but less than 1" of new snow). I waited for 40 minutes. Uhaul said my trailer had to be inspected before I drive away. So, I canceled that rental reservation and ultimately picked up at this location (Better Half Properties) on a different day (Monday). Do not try to rent a trailer on a Sunday.
Kyle BVery easy to rent and very personable owners
Christine WEverything went well thank you for rental
Ronald LMy experience with this location was awesome and I will recommend this company to all my friends and neighbors.
JAMES AOur experience was great in every category.
Lon SMore selection of trucks :-)
Chris TAlways so nice and helpful.
JAMES JThe online rental process became unnecessarily cumbersome when I was required to provide 2 additional contacts because my drivers license was from another state. Really?? What a ridiculous nuisance for a one day in town rental.
Gayle KChris T., as always, is professional, prompt, and efficient. Renting from him is easy and pleasant. A 5-star+ place to rent!!
DIANE MReally like the close location. This is great.
Fay IThe owner is amazing and so friendly!!! The best
Doug FI would recommend the location but the online service wants to charge you for charges that you didn't not make. I would error on caution to use your online app again and would possibly look into using a different service so I don't get chartered 170 extra dollars even though it got refunded.
Barbara PGreat service
David DTook us a minute to figure procedure out but it was an overall great experience
Susan MThank you very much Chris for everything you did to help us out with the rental.
Jon KCory was very friendly, helpful. no suggestions for improvement.
Laura LI don`t know because it was easy and he was very helpful
Harry HWe really wanted to rent a smaller truck but they said 20ft was all they had. But the gentleman who signed us up was very friendly.
Brenda RVery friendly staff Customer service was awesome Low cost for surrounding area.
John PWish you had more equipment available at this location! Chris T. is very efficient and personable!
DIANE MDisappointed that I had to go to another location, due to a maintenance issue. This added more miles to my overall travel and at 99 cents per mile, a $50 credit barely covered it.
Deborah JGreat service
Andrew ADealer handled everything professionally and friendly as always.
David RAmazing
Kylie D