Évaluations des clients Big Al's Furniture

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Big Al's Furniture

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Anthony B. le

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He was approachable, he didn't seem put off by our deafness which was refreshing. He was friendly and I will definitely be a returning customer at his business!

Jeff Lester U. le

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Le client n'a pas laissé de commentaire.

Courtney B. le

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If a customer DOES happen to return truck with more gas than he left with, it would be nice to offer that "fuel credit" on their next rental. It was the easiest, most friendly efficient, and accommodating truck rental experience I've ever had. Keep up your stellar, sincere customer service! Thanks again, Courtney Blackburn

Edward R. le

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Le client n'a pas laissé de commentaire.

Glen L. le

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Le client n'a pas laissé de commentaire.

Ryan S. le

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Le client n'a pas laissé de commentaire.

Kenneth D. le

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Service was great everything was as expected, Friendly and efficient, I will use These folks whenever I have need.

stanley S. le

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It took the uhaul rep close 30 mins to fill out the contract form, 3 tries he said due to a problem with the uhaul computer system. We also got just 24 hrs on the one-way rental which, while (just) enough time was inconsistent with the 2 days we got on 2 previous similar rentals.

Haide C. le

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Excellent customer Service!

stephen M. le

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Your records fail to note that Big Al's was NOT the confirmed pick up location. I received a confirming text the night before it was at my desired location. When I arrived at the appointment time the vehicle was not available and I had to drive 10 miles away to Big Al's. I was supposed to get some remediation on my bill for this inconvenience but have not seen anything yet. NOT GOOD AT ALL!!! Please call me at 916-838-7555.

Oscar L. le

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Le client n'a pas laissé de commentaire.

Thomas P. le

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if you make a reservation. the place you rent from shoul do what ever is nessasary to have the equipment there and ready to go. even if it means going and getting it.

Angie A. le

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The operator was very helpful and made adjustments as needed. If they were closer to our house we would use them regularly.

gevanghn W. le

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Her I was wonderful I was bringing the truck back at closing and i was late and I called they waited for me and didn't charge me any extra fees. In fact the quote price and what I paid was less. O am so thankful.

Kathleen T. le

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Le client n'a pas laissé de commentaire.

ya X. le

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Le client n'a pas laissé de commentaire.

norbert V. le

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If you tell me your store opens at 9:30, your website says your store opens at 9:30 and store hours on the building say 9:30 open, you should be there at 9:30. I waited until after 10:00 for the owner to show up. Time is money, especially when you have people waiting to help you move. Truck had pizza toppings on the floor and the back of the truck was open and smelled like a homeless person had been smoking cigarettes in the back. Won't be back.

Lionel A. le

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Le client n'a pas laissé de commentaire.

Larry Z. le

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Don't accept reservations if your don't honor them. I reserved a large truck in advances and told no problem by your Elk Grove Laguna site. Two days prior to my scheduled pick-up I get a call from "corporate traffic" and am told I have to Now go to West Sacramento to get it. West Sacramento is two freeways away and in a different county - and they have the nerve to tell me its only an extra 5 Miles. I live here what do they think I am "stupid." The next day I get another call, oops sorry. We don't have a big truck at all anywhere. But I can have a 10 footer. Are you kidding, I need to move a 3 bedroom house and have already made arrangements for help. Fortunately the West Sacramento location (Big Al's Furniture) offered me a 15' truck and an extra day at no charge. (corporate said no when asked for an extra day because I have to make several trips between houses instead of one. I did have to pay for all the extra mileage. U-Haul should be honest and state their policy is 1st come 1st served -no reservation of trucks. Because in truth as that is the real policy.

GOLDEN COAST F. le

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Le client n'a pas laissé de commentaire.

Dennis J. le

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Le client n'a pas laissé de commentaire.

Haide C. le

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Excellent customer service!!!

Jonathan Z. le

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Le client n'a pas laissé de commentaire.

John S. le

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Big Al’s was the only place in northern CA with 6x12 enclosed trailer on 3/3/19, a Sunday.Got me on the road very quickly.Thank You! U-Haul always does an excellent job for me with equipment,supplies,and moving help. I recently moved my son home from Chicago and used U-Haul on both ends.Could’nt be happier! Always a good idea to schedule ahead online especially around the end of the month and weekends.

chris F. le

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Very friendly good customer service I’ll be back

Ernesto P. le

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Dexter (@1515 harbor blvd) was really helpful and provided me with the best service ever. I highly recommend this place if you're from around the west Sacramento area.

PAM S. le

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Very helpful... Thank you for making it easy!

Ramon M. le

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Excelente

stuart W. le

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Le client n'a pas laissé de commentaire.

Anna C. le

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Very quick and very helpful.

Anna C. le

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Nothing they actually were very helpful and quick.

Zachary C. le

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Le client n'a pas laissé de commentaire.

Manuel C. le

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Le client n'a pas laissé de commentaire.