Évaluations des clients Big Boyz Truck & Tire

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Big Boyz Truck & Tire

Cote générale :

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roy M.
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I was a little difficult to use internet to return after hours but we finally got it after 3 tries

Richard R.
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Le client n'a pas laissé de commentaire.

Gary O.
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Le client n'a pas laissé de commentaire.

Christopher J.
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Le client n'a pas laissé de commentaire.

Ed J.
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Le client n'a pas laissé de commentaire.

Lisa U.
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No live staff there. 24/7 service took almost 1 hour to be approved.

mary S.
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Le client n'a pas laissé de commentaire.

Kaitlin S.
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Le client n'a pas laissé de commentaire.

Anthony L.
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Le client n'a pas laissé de commentaire.

Andrew W.
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Le client n'a pas laissé de commentaire.

SPENCER P.
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Problems with billing

Wade M.
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Le client n'a pas laissé de commentaire.

Clark W.
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Very friendly/helpful

Michael H.
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Le client n'a pas laissé de commentaire.

lenny H.
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Le client n'a pas laissé de commentaire.

Peggy W.
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Le client n'a pas laissé de commentaire.

PAUL B.
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Le client n'a pas laissé de commentaire.

dennis S.
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Le client n'a pas laissé de commentaire.

luke R.
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Le client n'a pas laissé de commentaire.

Jessica M.
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Le client n'a pas laissé de commentaire.

Glenn W.
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Le client n'a pas laissé de commentaire.

Joe R.
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Le client n'a pas laissé de commentaire.

Duff E.
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Very friendly and knowledgeable staff - truly a pleasure doing business there. They represent your brand well...

Marc D.
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None

Mike A.
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Outside of trailer was very dirty. When I got it home I washed it.

Wendy D.
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Le client n'a pas laissé de commentaire.

Larry H.
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Le client n'a pas laissé de commentaire.

george J.
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Le client n'a pas laissé de commentaire.

david W.
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I rented the auto transport. Over all it was in good shape. However, the ratchets for strapping the front tires down were very rusty and didn't work real great. Uhaul should look at all their auto transports and make sure those ratchets are oiled regularly. I rented one a few years back and it had the same issue. Otherwise it worked great and got the job done.

Brooke H.
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Truck wasn't cleaned off...full of ice and snow. Tires were horrible...we got stuck in front of the house on the street. I would think in any kind of bad weather it would be slipping and sliding. But service was great!

Thomas G.
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Le client n'a pas laissé de commentaire.

joel L.
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It was December 31st. I didn't expect great service. Staff was pleasant on the phone, but no one at Big Boyz Truck & Tire to talk to. I dropped off the $70,000 truck, the contract and the key in the box outside and went home to enjoy the holiday. Despite all this, I will be using UHaul again.

ashley O.
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Staff is friendly and helped me hook up the trailer. Thanks!

guy D.
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They initially didn't Connect the trailer properly and it came off the hitch!:-):-):-):-):-)

Dawna F.
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This was not my preferred pickup location -- and this is more a review/comment on the whole uhaul process,,,,. This location was 20miles from where we were loading. When we got there -- the additional items we reserved were not available (appliance dolly and 4 dozen moving pads -- they only had 1 dozen). They called another location (Raceway square 17977 Hwy 371 Brainerd, MN 56401 -- our original preferred location) and they SAID they had these items. We drove to that location and THEY DIDN'T HAVE them! They never checked when we called to verify they had them. And they acted like we were totally unreasonable to expect them to call other uhaul locations to locate what we needed. FINALLY paradigm auto (310 W Laurel St Brainerd, MN 56401) had the appliance dolly and all the moving pads we needed. Our loading was delayed by 2 hours -- instead of starting at 3pm -- we were unable to start until 5pm (it was 7F outside when we finished loading at 10:30pm....) What is the point of making a reservation online 3 WEEKS IN ADVANCE.... if the items reserved aren't going to be available. Also a dashboard light came on when driving the truck to our secondary loading location. After calling roadside assistance -- I was directed to take the truck into the local Ford delaership in the morning to have it repaired -- turned out to be nothing... something to do with the acceleration control unit giving "false" readings. It's a good thing we weren't planning on loading in the morning!

Tim C.
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Le client n'a pas laissé de commentaire.

CARL N.
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Le client n'a pas laissé de commentaire.

gary H.
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Truck was filthy inside. We had to sweep before we could use it. No pads or fridge dolly available. (There was a dolly in the back when we opened door to load) no charge, so can't complain there. Cracked passenger side mirror is a safety hazard and the tape over the cracks is NOT a good fix. Truck ran well & got the job done

Ruth H.
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Everything was excellent.

kim M.
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Le client n'a pas laissé de commentaire.

Debbie L.
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Le client n'a pas laissé de commentaire.

darla M.
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Big Boys was very helpful when the UHaul provider in Wadena did not have the truck we reserved. I would recommend Big Boys. I would warn against Stoneman in Wadena. Stoneman was not helpful - in fact, they were rude.

CURTIS W.
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Le client n'a pas laissé de commentaire.

james V.
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Le client n'a pas laissé de commentaire.

Mark C.
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Le client n'a pas laissé de commentaire.

ashley O.
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Service was great, staff was helpful and friendly. Highly recommended.

Margaret L.
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I was very pleased with the exceptional service, especially the support from Jeff in getting my car dolly hooked up.

Larry B.
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When reserving a one way trailer on line checked out the internet and found out there were 2 locations close to home - 1 in St Michael and 1 in Albertville. Person renting trailer from U Haul location in Motley couldn't find other locations and indicated that it had to be returned to Elk River. Better knowledge of available locations could be improved.

Terry A.
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Le client n'a pas laissé de commentaire.

Jeffrey C.
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Le client n'a pas laissé de commentaire.

Dane J.
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Le client n'a pas laissé de commentaire.

Christy M.
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I dropped the truck and trailer off on Saturday after renting it Friday and it wasn't due back until Monday then I see a charge on my card for an extra day and call the location to ask why my card was charged for an extra day when the equipment was returned 2 days early and I am told that a new person training just didn't know what he was doing and my card would be credited... which now I still have a hold on over 80.00 on my card due to improper training... just not happy with the way things were handled at this location... I get charged for more time then the contract states when I had the equipment for 2 days less then the contract states and I paid for.... I should of never been charged extra if anything I should have been credited for the time I didn't have the equipment that I had paid for at pick up

Blaine S.
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I had reserved furniture blankets but they didn't have any for me.

james S.
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Le client n'a pas laissé de commentaire.

Bill E.
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Le client n'a pas laissé de commentaire.

James K.
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Quick and easy to use

raymond S.
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stay friendly and do what u do best customer service

Stephanie H.
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Absolutely wonderful, Gretchen is amazing. Would rent from here again!

David S.
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Le client n'a pas laissé de commentaire.

raymond S.
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Le client n'a pas laissé de commentaire.

Doug G.
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Le client n'a pas laissé de commentaire.

Barb M.
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Nothing they were great at getting the size trailer that I needed. And price was very good.

Kayla A.
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Le client n'a pas laissé de commentaire.

Wayne L.
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Le client n'a pas laissé de commentaire.

Glen M.
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The on-line check-in for the truck wouldn't accept my log in. The place is not open weekends. If the owner hadn't been there doing book keeping I would have been out of luck. Owner was very friendly and helpful. Just don't trust the on-line service.

Margaret G.
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Could use help unhooking the trailer. It is a two person job

Brian S.
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Understaffed. Employees were not happy with their situation. They seemed overworked and unable to complete all of their job requirements. The employees were friendly enough and did their best but we're not able to help very quickly at all. Phones unanswered, difficulty finding employees on site, etcetera.

David S.
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I'm not sure which site was responsible but after being told on the phone by a U-Haul representative that I would not be charged for the mileage incurred due to having to pick up the truck in a town 30 miles away from the town where it would be used, I was charged for that mileage and then some. I ended up paying over $90 just to pick up ta 20ft truck for a one day rental. Obviously, the folks at the two sites involved were not on the same page. I had to borrow money from a friend who was with me in order to get my move accomplished on the required day.

Jay L.
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One of the safety chains was missing thr rubber safety guard to keep the chained hooked to the my cars two bar.

GLEN W.
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All was handled very well. Very much appreciated.

Jackie K.
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Le client n'a pas laissé de commentaire.

FRED F.
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Le client n'a pas laissé de commentaire.

PAUL B.
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Le client n'a pas laissé de commentaire.

Rebecca W.
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Le client n'a pas laissé de commentaire.

ROBERT H.
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Don't park trailer in Water . Didn't like having to wade in 4 to 5 inches of rain water to hook up trailer. When it could have been parked a few feet away and been dry.

Jennell M.
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Le client n'a pas laissé de commentaire.

Denise L.
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The gentleman we dealt with was very accommodating and pleasant....much appreciated!

Gerald N.
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Le client n'a pas laissé de commentaire.

william C.
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These guys went above and beyond in helping get my glasses found and returned. Thank you. Drop off was easy for a Saturday.

MICHAEL K.
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over the phone I was told cost would be 19.95 per day.when I got there, there were more fees that I was unaware of. it cost me 105.00 for 2 days. that's a far cry from 19.95 per day. I will never rent from U-Haul again.

Joy C.
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Le client n'a pas laissé de commentaire.

Fred L.
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Very good !

Ashlee N.
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Le client n'a pas laissé de commentaire.

Harold A.
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Le client n'a pas laissé de commentaire.

Mark H.
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Le client n'a pas laissé de commentaire.

Kristal M.
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Le client n'a pas laissé de commentaire.

DONALD M.
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Le client n'a pas laissé de commentaire.

RICHARD R.
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Le client n'a pas laissé de commentaire.

JULIE P.
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I would recommend this car hauler to anyone. It was so easy to hook it up and that I did it all by myself. But it did help that the broke down car started up right away. So no pushing for me. I guess my only complaint would be maybe charging less if brought back within a few hours. I had it 2 1/2 hours and still paid full price for 24 hours. Maybe charge $10.00 an hour for anything under 5 hours. Then after 5 hours it's free up to 24 hours? Just a thought :)

Marc D.
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n/a

brain P.
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Had a few marker lights that didn't work. Other than that the trailer was clean and ready for use.

Diana J.
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Le client n'a pas laissé de commentaire.

glen B.
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Le client n'a pas laissé de commentaire.

Greg R.
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Le client n'a pas laissé de commentaire.

Bobbie B.
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Tell the customer that the truck has no cruise control especially when they know that the customer is traveling a good distance, in my case 846 miles. It would be helpful if the vehicle started with a full tank of gas. Our truck rode very hard. U-haul it may be time to retire your older trucks or only use for very short trips.

Dawn H.
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Excellent Customer Service!!!

ken's C.
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Having the tong hitch sit on some sort of a stand so you don't have to pick it up off the ground, pretty hard to do by your self, a women would never be able to do this alone.

Robert T.
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Le client n'a pas laissé de commentaire.

Robert H.
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Truck ran great. Could be cleaned better. Rear tire tread was marginal.

WENDY D.
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Did a Sunday drop off so no one was there. Person that I talked to at 1800haul was very helpful.

Non reviews have been submitted for this location.

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