Le client n'a pas laissé de commentaire.Christopher J.
Customer Reviews for Bizzy B'zz Bookbin
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Emsdale, ON P0A1J0
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 8h am à 5h pm
- Mer : 10h am à 4h pm
- Jeu : 8h am à 5h pm
- Ven : 8h am à 6h pm
- Sam : 8h am à 4h pm
- Dim : 7h am à 11h am
Heures d'ouverture spéciales
- 1/25/2022: 8h00 am à 12h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Christopher D.
Le client n'a pas laissé de commentaire.Bill G.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Tina M.
I am actually quite upset with U-Haul in general. Nothing to do with the location I picked up. The truck I rented wouldn't start the next morning had to call for a boost wouldn't be used then had to get a tow because it wouldn't boost so therefore they had to remove the axle and get towed all the way. The roadside rep I called didn't fully understand and wanted me to drive the U-Haul back after I emptied it. It was a huge headache put me five hours behind my move. So next time I go to move I will probably use a different company because it was such a screw around. And I didn't get any money back for compensation I spent $200 for nothing in my eyesAmanda L.
Le client n'a pas laissé de commentaire.Warren W.
Le client n'a pas laissé de commentaire.Tina M.
Have little taller and wider inclosed trailer with bit higher and wider door as around here people need inclosed trailer for moving ATVs snowmobiles side by side argo ect and and there nothing to be rented for a inclosed trailer in are area that's biggerJason S.
Great friendly peopleJOHNO B.
I had reserved a trailer at North bay location and I make double sure that nobody had reserved it for the same time. I call the day before to check: the trailer was gone : NO TRAILER. I had to drive 2 HOURS to get another one. That was very frustrating to count on your company to bring all my daughter stuff to Huntsville Alabama. ( I am curious to know: how much you pay an employee, to drive 2 HOURS with his/her OWN CAR to go pick up something??? I DON'T RECOMMEND ANY BUSINESS WHO CAN'T HOLD THEIRS RESERVATIONS. VERY BAD PUBLICITY.vincent A.
Friendly service, reasonable ratesTina M.
I cannot say enough about Peggy in the Emsdale location. When I was initially making inquiries about rental, she was able and willing to provide any and all answers to questions asked by me. She made all arrangements to pick up in Powassan and drop off in Emsdale, she called on her day off to make sure my pick up was successfully completed at another location. Peggy was able to help me with the blankets and mattress bags on her day off, leaving them outside for me to pick up at her location. She had never met me, only talked to me over the phone, but yet was willing to go out of her way to ensure that me, the customer, was happy and service provided as it should be. Top marks for Peggy in Emsdale! Peggy should be the national trainer for customer service. She is the best, I think anyone would be hard pressed to find someone better in the uHaul organization.RODGERD M.
Wonderful service & will rent againTina M.
Le client n'a pas laissé de commentaire.Don K.
Le client n'a pas laissé de commentaire.Marion B.
U haul in general, I had to move moving runs in my car because I didn't the 26 foot one I wanted amd neededJeff H.
Only problem I had was was power steering was off and all over the road and exhaust smell in the cab we had to leave the windows done for a 6 hr round tripAshton C.
Very unsanitary storefront non of there trailers had proper working lights got there at 8am amd dident leave till 9am due to haveing to find a traIler with working lights as a 310t mechanic driveing a truck with a yellow sticker and cvor I can't be going down the road with out lights I ended up fixing the lights my self after I leftWilliam M.
Le client n'a pas laissé de commentaire.Alejandro A.
Le client n'a pas laissé de commentaire.WILLIAMNORMAN M.
Le client n'a pas laissé de commentaire.Michael B.
This was a disaster. I booked and had confirmation of a location to me and it was moved 3 days later. I had to drive an hour and half to get the truck on a Sunday. The online log in took over an hour and was ridiculous. I needed a friend to confirm my identity with a phone call and then they never called my friend. I just had to wait an additional half hour. Not a good experience. No recommendations.john B.
Dear 'Joe' In February of this year I wrote an email regarding the price of the U-Haul that we requested to rent to drive to P.E.I The quote was very high but you listened to our request and lowered the price substantially which we really appreciated. The owners of Bizzy B'zz Bookbin of Emsdale ON held this price until we found a home in P.E.I. which we moved to this October. The truck, JH3490G, they gave us was exceptional. The seats were very comfortable and even though we sat for almost ten hours a day for three days straight it was a very enjoyable ride and for that we are grateful. Thank you for your compassion in our situation and for being a company that keeps there word, that really left a deep and grateful impression in our hearts and we would highly recommend your company to anyone. With heart felt gratitude and our deepest thanks, Bless you, Wayne and Wendy MarchantWayne M.
Very knowledgeable and friendly manager. We dealt with several different locations and she is the best!Anne G.
Le client n'a pas laissé de commentaire.Muriel T.
This is only the second time I rented a 12x6 tandem axle trailer. Awesome trailer pulls very nice but some sort of tongue jack would be greatly appreciated it is near impossible to hook up by yourself especially when it is sitting on one of those goofy tri pod stands up inside the hitch, TERRIBLE IDEA. Brad BookerBradley B.
Wonderful experience! Owner of Buzzy Bees/UHAUL very helpful and friendly, great job. Plus I backed the 20 footer up 3 times for 3! Had a blast. Thank you Peggy. Have a great day. Kind regards, Tracey.Tracey T.
Peggy and husband run this outlet. Wonderful knowledgeable people with covid precautions in place to keep everyone safe. Love going to this uhaul. Probably our 5th time.Shirley R.
Way to expensive , 420$ for a 5 hours ?Tammy F.
I have a gift code and I enter it online when I'm checking out but it never gets applied to the bill. I've tried to use it on my last three orders but it never works. I asked at the counter this time but they said they couldn't see it on my order and they had no way to enter it themselves. What good is a gift code if I can't use it?Simon C.
Always a pleasure doing business.Andrew S.
Le client n'a pas laissé de commentaire.Clint D.
No post check, absolutely rude,Michael L.
Le client n'a pas laissé de commentaire.Alexander L.
Hinges on ramp need greased but worked greatClint D.
Very nice and accommodating lady. Quick and efficient process.Osmel M.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Susan M.
Le client n'a pas laissé de commentaire.Paul E.
Le client n'a pas laissé de commentaire.Kyle L.
Le client n'a pas laissé de commentaire.Gary W.
The lady here is great. She even came out in the rain to help.Mark W.
Friendly courteous service. Everything was there and a no hassle pick-up and return.ROSSWILLIAM P.
I was very happy Peggy called me back and we were able to work out a plan that got my vehicle moved but still took care her commitments to other customers. If the opportunity arose where I could use the services of her UHaul location, I would absolutely make that call again.Rod J.
Fast friendly service- best Uhaul place I have usedRobert F.
Le client n'a pas laissé de commentaire.Michael K.
This location needs to have pickup truck(s)John M.
Inside office was very cluttered not too clean with a strong smell of cat urine. 3 animal running around lose inside. I was not impressed at all but since its the only location with trailers I had no choice. I will not use this location againJohn W.
Have used this location several times. We are so glad they are hereDale N.
Le client n'a pas laissé de commentaire.WILLIAMNORMAN M.
This location needs to have a pickup truck(s) Service is outstanding. Keep it going Thank you JohnJohn M.
Le client n'a pas laissé de commentaire.MICHAELP K.
Fast friendly serviceJames J.
Peggy is very helpful and accommodating. The truck was clean and ready. Price reasonable and she made an effort to make sure she got the best deal for me. I made a mistake in booking and she called me right away to fix it, saving me over $100.Heather A.
Le client n'a pas laissé de commentaire.Nicholas H.
Great service. Nothing to improve they are good to deal with I definitely was impressed with service an the price lots of inventory to choose from also . I would say more advertising for that location might help your sales thanks again for good serviceTim T.
The check in process was incredibly difficult, long and I would not recommend keeping this program running. Just getting chrome to recognize my location took 20 minutes and that was just the beginning of the very timely check-in process. Uploading pictures of myself, my drivers license, the vehicle itself, from all angles.... no thank you, never again. Not to mention 2 days prior to the pick up I receive a phone call telling me the equipment I rented ( a month prior to when I required it) is not available at the location I rented it from. I was required to drive 20 minutes north to a remote location. Generous (sarcasm) Uhaul gave me extra kilometers on my rental agreement for my trouble. The only positive time of my pick up was the kind and patient person on the other end of my phone, when I called customer service, because of the ridiculous check in process. I five my customer service representative a 10+, A+, however your give a perfect rating. The drop off process was even more stressful and ridiculously long. Get to the address of drop off, again just a parking lot, no person or people. No signage in the parking lot or building confirming I was in the correct parking lot. On line check just as frustrating. Thankfully I called the company that was listed (not uhaul) on the email. She told me what parking spot I could leave the van and where the location of the was drop box for the keys. Nothing labelled, NOTHING!!!!!! I will never rent again from U haul unless I have an actual physical person at the pick up and drop off locations. Employees are the key to a great company. Unfortunately U-Haul has forgotten this.Cathy H.
All good !Muriel T.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.Dale H.
always reliable here no problems at all. we use this service a lot and are well satisfied with peggy 's attentionMichael N.
Calling or sending an email to confirm that the U-Haul is at the location for starters and if it isn't better discounts if I have to go out of my way to rent something that I've already rentedKelly C.
Le client n'a pas laissé de commentaire.Raymond S.
I requested a 15 foot truck that turned out to have a 12ft bed with an "attic". We needed the floor space. It would be helpful when ordering to know this. I felt ripped off, cheated and stuck with a truck that wasn't what I requestedCaroline G.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.Yvonne W.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.MICHAELJ F.
The service was excellent, very helpful and very friendly. Je la recommande fortement.David F.
Le client n'a pas laissé de commentaire.STEVENALEXANDER C.
Booked a truck in advance in parry sound, did not get it, I had to travel to emsdale to get one. Cost me extra kilometres. Was offered discount at parry sound location but have not received yet. DisgustingNikavkumar P.
Have more truck ðŸšš in the area pleaseWilliam M.
Le client n'a pas laissé de commentaire.Thomas F.
The office area at this location is very cluttered (based on an experience I had last summer. I did not go inside this time as the lady came out to meet me) and quite frankly not very professional with regards to the U-Haul brand. However, the staff was helpful, friendly, and efficient.MICHAEL J.
I don't think you could improve excellent. The staff was friendly and everything went smoothly. i would most certainly rent from there again.Michael G.
Fix the license plate issue. It's very annoying when sliding the doorChelsea C.
Very satisfied with everything.KARIN D.
Peggy is a WONDERFUL BUSINESS WOMAN. Made sure everything was perfect. THANKS Peggy!!!Roy W.
Keep doing what you're doing. Excellent job!Fintan F.
Le client n'a pas laissé de commentaire.Sherry H.
The owner Peggy went above and beyond with accommodating us for our GUARANTEED RENTAL by absolute luck, but not before driving an hour and twenty minutes in her direction from the BOOKED LOCATION OF PICK UP. Yeah, when we got the the location on Hwy 11 at Shell Gas station near Orillia- we waited 20 minutes during store hours for someone to come back from break. The 26' truck that I booked well in advance was no where to be found there. That truck had not been dropped off when it was supposed to and was extended which mean it kicked us off the reservation?! How is that a GUARANTEED service for $50 bucks. You mean to tell me we drove there for pickup time of 9am. And then when we got into the store location finally, the employee told me that truck was not expected to be available to us until the 23rd?! We booked it for the 16th. What an absolute hassle, wasted an entire day trying to figure out where we could drive so we didn't get screwed over last minute. My husband took the day off work because we expected an early start to loading. But we got a sorry, and here's $50 bucks for our COMPLETE AND UTTER DISAPPOINTMENT. Peggy was great though, she allowed us the truck we needed as long as it was returned. She was what I hope U-hual expects of their location spots. She goes above and beyond. If not for Peggy, we wouldn't have been able to do our move as planned. U-haul needs to do better. Organize your system better so that the first guy can't screw the next guy on their reservation at the last minute.Carlee G.
Le client n'a pas laissé de commentaire.Lloyd M.
Le client n'a pas laissé de commentaire.Floyd S.
Le client n'a pas laissé de commentaire.Steven S.
The Emsdale location is always friendly, fast, and has all my towing needs every time.Colin H.
Le client n'a pas laissé de commentaire.Eugene M.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Sherry L.
I booked a truck two weeks ago for the Red Maple Inn and when I arrived they didn't have a truck for me. I then had to travel half an hour past my destination to get the truck I was given, which was a 10', not the 15' I reserved. Because of the size difference, I had to make two trips once in town from the two houses I was moving the rest of my stuff from. This is highly unacceptable, and because of all the extra driving, I had to put way more gas back into the vehicle than I would have.Alex G.
Le client n'a pas laissé de commentaire.Scott N.
I think the store interior could be tidier but it didn't matter because service was friendly, professional and everything was ready as requestedChristopher T.
All good. Turned in the vehicle and we were quickly processed and back on our way home in no timeROBERT KEITH P.
Le client n'a pas laissé de commentaire.Gary M.
Vehicle was disgusting reeked of tobacco smoke and smelt like mouse piss inside Needed windshield wipersLarry H.
Don't ignore customers trying to get your attention.ALLANR M.
Le client n'a pas laissé de commentaire.Tedis R.
Le client n'a pas laissé de commentaire.John M.
Everything went smoothly.Debby D.