Évaluations des clients Blacklock Storage 199

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Blacklock Storage 199

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Lonnie J. le

Évaluation :

I cannot rate the return location as I have not been there. My Grandson, the driver, returned the vehicle and I have not checked with him on this.

Dane L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nico M. le

Évaluation :

Mobil App was not working right, had to wait to get approved. Trash/sunflower seeds on seats.

Gilbert H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jessica L. le

Évaluation :

The kid that helped me was very helpful & new what he was doing. Great customer service!

Glen R. le

Évaluation :

Very accommodating.

deanne R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephan O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Billy C. H. le

Évaluation :

Great customer service.

Tim H. le

Évaluation :

Worst uhaul experience I’ve ever had. Went to pick up my “reserved” truck...wasn’t there. Told well nothing I can do. Found Blacklock very helpful and got me into a truck. My big issue was with returning it. First I had to take 35 miles out of my way. The person at check in was the rudest person I’ve ever met. I told him of my frustrations that I called and sat on hold for 30 mins no answer EVER at 1 800 go uhaul. He informed me wasn’t his problem I said well your corporate cust service is awful he informed me he WAS corporate and that none of this is his problem. I told him his attitude is what’s wrong with uhaul. He has long hair and a beard at the temple drop off. I WILL not ever return a u haul there. I’ve never been treated so poorly in my life top to bottom of this experience. Your people need to understand people returning these trucks are hot, sweaty been movIng all day and then return it and be treated like a turd for my trouble. This man needs to be terminated immediately. Also, if I reserve a truck I tend to expect the truck to be there. Disappointing experience. I will use you again because I have to but hope it’s better next time. Also, is there a number I can call where people actually work? Would be nice to talk to someone when I call! Thanks

Beverly S. le

Évaluation :

The engine sure does get hot through the casing so it is not fun when your lower leg rubs against it. And with your foot in the gas there it is hard to not touch it! Mickie in scheduling is the BEST!!

Roy J. le

Évaluation :

No improvements would be necessary for this location. I was happily greeted by a nice gentleman. He walked me through the process very quickly and the property was super clean and neat! I will be returning to this location if I need U-Haul's services in the future! Please make sure this guy is recognized for his work! Sincerely, Roy

Alan U. le

Évaluation :

Great sales person and very helpful

amy S. le

Évaluation :

Had zero issues. I dropped it off at night, and got my receipt for the drop off about 10 minutes after they opened the following day. It really put my mind to rest on the issue of whether or not I should do a night time dropoff. I"m glad I did!

EDWARD F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeff R. le

Évaluation :

Friendly and great customer service.

oscar L. le

Évaluation :

Exceptional service!!

Kevin S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian T. le

Évaluation :

Not charge $85 EXTRA for a 1/4 of a tank of fuel and sweeping a CLEAN floor!