Évaluations des clients Blacks Wrecker Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Blacks Wrecker Service

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JIM V. le

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Le client n'a pas laissé de commentaire.

James P. le

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I called U-Haul and it was only 5:30 pm, and no one was there except someone watching the phone, so he had to get someone else to unhook the trailer, I tried to help, but I am 100% disabled Veteran, and the helper has such a hard time doing it. When I called about dropping it off somewhere else that was closer for me, was told if I did that they would charge me. So from the beginning I asked to drop off in Tuscaloosa because it was closer to my storage area here, but they took the address on my drivers license instead, and told me I had to drop it off where they wanted.

Walter C. le

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Le client n'a pas laissé de commentaire.

Joel H. le

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Got what I expected and have usually received from U-Haul. Standard service, nice, friendly and accommodating. Also professional, accurate and fast.

Rebecca P. le

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This location was not the issue. They were great. The issue is your incompetent customer service people. They screwed up my order, and I had to drive a two hour round trip out of the way to pick up. Whoever the hell Randy is, he’s an asshole. This is quite honestly the worst experience I have EVER had with a company EVER!!! I’ll gladly pay extra for penske, so avoid the royal disaster that is uhaul.

Kevin T. le

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Have equipment at location you rented it at.

Tyler A. le

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Truck wasn’t clean, wasn’t easy to pick up truck.

Keith M. le

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Le client n'a pas laissé de commentaire.

Christina G. le

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The U Haul was not at where it was arranged to be picked up at, which was easily resolved when the owners were contacted. We were very displeased with the fact that the U Haul had not been swept out or cleaned by the previous person who had it.

Brandon M. le

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Le client n'a pas laissé de commentaire.

Tyler A. le

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Le client n'a pas laissé de commentaire.

Sean J. le

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The people there were very nice and treated me with respect. I really appreciated their professionalism

Daniel T. le

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Le client n'a pas laissé de commentaire.

Charles H. le

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Le client n'a pas laissé de commentaire.

Antonio G. le

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Had to wait for about 15 min for mrs. black to finish a phone call. I understand being tied up but others in the office May have been able to help.

Tony G. le

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The latch was rusty and did not operate smoothly.

George M. le

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Le client n'a pas laissé de commentaire.

Teresa P. le

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Le client n'a pas laissé de commentaire.

Jack S. le

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Le client n'a pas laissé de commentaire.

Jimmy P. le

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Le client n'a pas laissé de commentaire.

Amy M. le

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They were great, will definitly recomend.

art S. le

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Le client n'a pas laissé de commentaire.

Brandon N. le

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Dropped off trailer on a Friday night. As of Monday a lunch the trailer was still showing in my possession. Called UHaul who contacted location and confirmed trailer had been dropped off and that I would not be charged for extra days. Contract did not get closed until Thursday.

Jose S. le

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The people in the office where rude they charged me something totally different than what they quoted me when I reserved a U-Haul They Charged me for an extra day I rented the truck on Friday tried to return it Saturday no one was there so I had to return it Sunday morning My overall experience was horrible

Pamela G. le

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Le client n'a pas laissé de commentaire.

Sarah E. le

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Needs to have electronic pick-up. I had to wait until they open to pick up the truck. My help had to leave by 6 PM. I was hoping to have the truck by 8 AM, but they didn't open until 9 AM then by the time I got the paperwork done and on the road it was after 9:30 AM. That cut into the packing time, by the time I drove to my final location and started unpack, I had lost some of my help. If my Sister hadn't came in from work, I would have been left to finish by myself.

Jamie B. le

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Le client n'a pas laissé de commentaire.

TONY T. le

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Location was great and friendly I would have liked to have a location for pickup closer to the requested.

PRESTON I. le

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I was told by your representative when I reserved the trailer it would be available at 9AM. I arrived at 8:55AM ready to go but the clerk at the business was not there. Her office was closed. Nobody at Black’s Wrecker Service had a clue as to what was going on. One of the mechanics said she doesn’t usually arrive to work until 9:15-9:30AM. I was on a Very tight schedule. I waited. At 9:10AM a man, who I assumed was the owner told me just to go ahead and hookup to the trailer I rented. I did so and went on my way. I returned the trailer at about 1PM. A mechanic came up front as the clerk still wasn’t apparently there. He told me he didn’t no anything about trailer rentals. Absolutely ridiculous.

William D. le

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Mrs. Black was very professional and courteous the entire time during the paperwork process. I would recommend renting u-hauls from this location anytime.

Stacy M. le

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Le client n'a pas laissé de commentaire.