Le client n'a pas laissé de commentaire.
scott A.
Customer Reviews for Blaine Bower Garage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Excellent service à la clientèle. I will recommend to my friends who are moving!
kim A.Best in town
neil B.Neil Bower is great- always accommodating.
John D.nothing but the best, we have used this location for 25+ years
fairgrounds P.For the 3rd time in a row I requested pickup in Newark and ended up traveling 20-40 miles. Uhaul should do better when reservations are made far in advance.
Michael S.No issues at all and great service
JAMES W.Nothing. Neil was very friendly, knowledgeable, and had the equipment ready on time to start our trip. He demonstrated what I needed to do to ensure safe towing of the trailer and was happy to answer my questions. Great location, service, and a great guy too! Que demander de plus?
Richard D.The only comment that I would have is to train the mechanics on how to rent out a U-Haul so they don't have to call and be walked through it. Whoever they called knew that I was picking it up so they really should have been there other than that the pickup I sent that bad.
BARBARA M.Mr. Bower was very helpful!
BENJAMIN S.We made a reservation via U-haul for a truck to pick up near us, not at this location, and for dolly and blankets, and a storage unit at our drop off. We were contacted and told our storage unit was actually not available, then called late the day before truck pick up and told that we had to drive 35 miles away to pick up our truck instead. Then when we picked up the truck we were told we'd have to find out own dolly and blankets as that location had nothing. We ended up having to make a lot of extra steps in our move because the website allowed us to make reservations but the reservations didn't seem to hold. Be aware of that when making reservations
Paul H.Had no problem! The location was a little difficult to get in and out of, but fine other than that.
david E.,
Laura F.It was a pleasant surprise!
Rick P.None excellent service!
James S.They are the best at customer support and service,in my opinion can't beat that
Ronald H.Billing issues. I want to discuss this with customer service.
Kirk C.Associate was very helpful and answered all my questions.
Dylan S.The owner here provided excellent customer service and has gained a customer for his primary business because of our experience with him
Carina D.Neil in Mount Vernon Ohio delivered excellent service with a smile. Thanks Neil!
Kelli C.The vehicle and service were good. The vehicle needed to be cleaned. The windshield was dirty, both inside and out. That made it difficult to see. The wipers appear to be original and were in desperate need of replacing. The pick up and drop off processes were easy.
Brock S.Dealer was friendly courteous and helpful
Mary M.Excellent service!
Marguerite M.Extremely helpful on my first ever trailer rental. Recommended the proper hitch and hooked everything up when I picked up the rental. Explained all the billing and made it very easy.
Raymond H.The Personnel were friendly and helpful in getting the truck, trailer and items that were needed. I would send my friends to this location for moving needs.
Homer G.I found a box of drugs in my uhaul truck. Drove the truck around for two days without knowing that the box was in the truck I rented. When I brought it to my location managers attention, he found it to be no big deal. He blamed it on his manager.
Amanda M.I had no problems only thing I can think to help improve is a sign directing renter where they can park their personal vehicle while they have the uhual truck
Tyler K.Super friendly staff. Pleasure to deal with.
Arlin B.very good location
Jack K.Nothing, everything was perfect. Neal was great
adam P.I wish more truck sizes were available at this location. Also, the mobile app did not really work for the check out. It did not advance to the next step after taking a picture of myself. If the store was not open, it would have been a failure.
Nuh A.Done a after hours drop off so have no comment about them
Clarence N.Neil was super and friendly. Made my experience awesome!! Thank you, will recommend this place always!
Jennifer G.Very easy, efficient rental process. Neil was professional and pleasant to work with!
marv B.Parking lot was One big giant muddy mess! Then I had to do an online check in that required me to go back to the truck and wanted me to go and open the back that was in a foot of Water to pictures of the back of the truck. Also has to walk through giant mud puddles to get to the drop off box. If we are going to be expected to walk around the truck and take pictures and back and forth to the door for key drop off and directions, please require that the parking Lamont and walk way be accessible. Luckily I am younger but for someone older that could have been a serious health concern and dangerous for all.
KEVIN F.It was excellant
Linda W.Trailer was easy to use. Loading and unloading was easy. Merci
Veronica C.Super friendly and helpful.
Pamela D.Very friendly service. The equipment was easily excusable. Great location.
Bonnie L.Always able to provide me with what I need, and friendly, helpful service!!
Bryan R.Best in the county, always going above and beyond. this is what i call customer service, Thanks Neil
Neil B.All was fine cannot think of any improvement
Randy R.Guy was friendly and fast
Nicole S.No room for improvement. Excellent experience!
Jim C.Windshield wiper kept coming loose. No loading ramp. Never received confirmation of pickup place.
Marie R.This rental was a really good experience. Mr Bowers provided the trailer requested, and in a professional manner. Thank you Neil, well done. Tom.
Thomas M.nothing - very satisfied
Paula T.Personnel were outstanding and will recommend this place.
Frank T.always a pleasure to deal with
fairgrounds P.Perfect location for my drop off.
Chris I.Make the process easier.
bruce M.They were closed when we dropped off so there was no interaction
Craig H.Drop off area was small and unorganized.
Gerald C.