Évaluations des clients Blaine Bower Garage

Associate was very helpful and answered all my questions.

The owner here provided excellent customer service and has gained a customer for his primary business because of our experience with him

Neil in Mount Vernon Ohio delivered excellent service with a smile. Thanks Neil!

The vehicle and service were good. The vehicle needed to be cleaned. The windshield was dirty, both inside and out. That made it difficult to see. The wipers appear to be original and were in desperate need of replacing. The pick up and drop off processes were easy.

Dealer was friendly courteous and helpful

Excellent service!

Extremely helpful on my first ever trailer rental. Recommended the proper hitch and hooked everything up when I picked up the rental. Explained all the billing and made it very easy.

The Personnel were friendly and helpful in getting the truck, trailer and items that were needed. I would send my friends to this location for moving needs.

I found a box of drugs in my uhaul truck. Drove the truck around for two days without knowing that the box was in the truck I rented. When I brought it to my location managers attention, he found it to be no big deal. He blamed it on his manager.

I had no problems only thing I can think to help improve is a sign directing renter where they can park their personal vehicle while they have the uhual truck

Super friendly staff. Pleasure to deal with.

very good location

Nothing, everything was perfect. Neal was great

I wish more truck sizes were available at this location. Also, the mobile app did not really work for the check out. It did not advance to the next step after taking a picture of myself. If the store was not open, it would have been a failure.

Done a after hours drop off so have no comment about them

Neil was super and friendly. Made my experience awesome!! Thank you, will recommend this place always!

Very easy, efficient rental process. Neil was professional and pleasant to work with!

Parking lot was One big giant muddy mess! Then I had to do an online check in that required me to go back to the truck and wanted me to go and open the back that was in a foot of Water to pictures of the back of the truck. Also has to walk through giant mud puddles to get to the drop off box. If we are going to be expected to walk around the truck and take pictures and back and forth to the door for key drop off and directions, please require that the parking Lamont and walk way be accessible. Luckily I am younger but for someone older that could have been a serious health concern and dangerous for all.

It was excellant

Trailer was easy to use. Loading and unloading was easy. Thank you

Super friendly and helpful.

Very friendly service. The equipment was easily excusable. Great location.

Always able to provide me with what I need, and friendly, helpful service!!

Best in the county, always going above and beyond. this is what i call customer service, Thanks Neil

All was fine cannot think of any improvement

Guy was friendly and fast

No room for improvement. Excellent experience!

Windshield wiper kept coming loose. No loading ramp. Never received confirmation of pickup place.

This rental was a really good experience. Mr Bowers provided the trailer requested, and in a professional manner. Thank you Neil, well done. Tom.

nothing - very satisfied

Personnel were outstanding and will recommend this place.

always a pleasure to deal with

Perfect location for my drop off.

Make the process easier.

They were closed when we dropped off so there was no interaction

Drop off area was small and unorganized.

Always the best in town, so helpful and very knowledgeable on the equipment. we will never go anywhere else thanks neil

He was very friendly, personable.

It was a little confusing but ok. Didn't see anyone it was just a drop off point.

Used self return after hours.

Very friendly customer service make sure I had the truck I needed and the equipment to make the job go smoothly.

The owner was extremely kind and a pleasure to work with. However, the truck had a gap at the top of the passenger door, allowing rain to get in. There was food found on the floor under the drivers seat. The parking and parking lot were horrible conditions with over crowding and muddy ruts in the gravel. It was difficult to navigate through.

I had to change the pickup place that I originally had contacted and didn't find out until the day before. My online reservation for the size of truck was changed inadvertently which resulted in having to make several phone calls to confirm my original reservation. My call to the Uhaul 800 number was put on hold for over 20 minutes.

Neil was very helpful. we were very well taken care of. Very good location Easy in and out. would recommend this location to anyone. Pick up or Drop off.

The headlights on the truck needs a serious adjustment. The passenger side headlight was pointing almost straight down and the driver side wasnt much better.

Everything was great!

Easy after hours drop box! Plenty if room to park a big truck!

Great customer service!

Easy pick up and drop off. Don't let outside appearances fool you. Mr. Bower was very nice and efficient. Truck was in excellent condition.

the support that I received prior to pick up was great.helping me make the right decision on the vehicle and auto tow..the personnel service provided was much appreciated .Highly recommend this facility for anyone in the area .

Smooth drop off, no problems, all went well as expected !

Sweep out trailer. Also should fix mud hole of a driveway.