Personnel amical.
EMERSON C
Customer Reviews for Blakemans Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service
Brenda CI was charged for an extra day
Seth JThey made this transaction so easy! One less thing to worry about in the midst of moving! Merci.
DAVID WHello my name is Jon Morrison. U haul rented out a truck some time in April to some one named Patrick .... In my name I would like to see the paper work on who payed and drove it off the lot because this guy don't have a license , I've never been to Tallahassee FL there was a female named ann Clark that was with him and she payed the bill how can u all give out my info and let some one drive off with truck when I was never there with my license im taking this to my lawyers to go with this giving out my info and renting a truck to unauthorized individual plz put a freez on my account can call me at 9417772315 plz leave a text or email. Thanks
john mSuch an easy drop-off!
Emily HEveryone was very pleasant and helpful. Easy pick up and drop off. Will definitely use Blakeman's Towing for Uhaul again.
Nicholas DClear snow off the roof of the truck box for safe driving.
Gaylynn HOnly location close to South Royalton, VT. Auto recovery business that also rents u-hauls.
Evan KOriginal trailer was in Rutland but it was damaged so I had to go to Tunbridge so it was a 4 hourpickup with a lot of fuel and driving
Chris JIt was closed and we could not access the wifi to complete the UHAUL return app/text link. The signal was too weak to go through the checkout process.
Stephanie NEquipment dirty, protective blankets wet
Enrique LEasy drop off, all went well.
Wyatt VVery friendly and prompt. Very professional company. Would recommend anyone to use them and will again when time arises.
gary sI had no issues with the location but the truck had a flat tire that was obviously going flat for a while and here's where the problems began: I tried calling you haul it took 35 minutes to get through to roadside assistance and when I finally got through I was disconnected. Then I called again onto placed on hold for another 30 minutes I made a claim online and they finally got back to me it took I'm 45 minutes to call some place then took that place in 2 hours to get to my location to fix the tire. Meanwhile I'm paying Five Guys $25 an hour to sit around and twiddle their thumbs. So no I would not say it was a good experience with you but it was the 1 800 roadside assistance that I have the issue is not the location. And I would not recommend U-Haul just because of this experience.
Jodi BLocation was great in terms of people and customer experience. Location was 45 minutes + away and was not notified until day before of the change in locations. Why would Uhaul allow me to select a location for pickup when there were no trucks available.
Jon CThis is their old address. U-Haul needs to update that. Also they are not open on Saturdays. U-Haul getting this wrong, and also telling me that it was half the distance from my home than it actually was caused me unwanted grief on an already stressful day. Luckily the owner was super nice and came in on his day off to help us out. Otherwise we would have been stranded.
Craig JWe did an online check in. Very convenient to where we live!
Victoria SThe U-Haul we dropped off was the only one there and phone contact was excellent! The site was a mess and it was one of those situations where one felt overwhelmed for the owners. I hope they get the funding and help to make the site more inviting.
NOTBURGA VGreat service, girl is office was very friendly and knowledgeable. Would go back any time I need help with uhaul.... my wife called up uhaul to get a 26' truck from Rutland Vt store. The day before are move uhaul call to confirm are truck , only to tell us that are 26' truck was in fort Henry to pickup there. To make a long story short uhaul on the phone did not help at all or get us a truck. My wife called around and Blakemans Towing & Recovery saved the day!
ADAM HFast, courteous, curbside service with very friendly, capable Staff. This was a refreshingly trouble-free exchange!
James SKyle Blakeman is a true professional. He made our moving experience go very smoothly I would recommend his company very much!
Bob FLocation very basic but staff and customer relations excellent.
Michael CThe drop off process was quick and easy which I appreciated.
Lauren MTow truck yard in Tunbridge. Easy to find. The yard was on call due to it being the weekend. I was charged a $9 drop off fee from uhaul and didn't get several hundred dollars back from them as promised in my updated contract.
Patrick CBlakemans is a great local business and I appreciate having them so close by
Dwayne RVery nice and helpful! And a great location for me!
Sara DDarby was very helpful and efficient in processing my rental.
Karl WBetter communication
Suzanne CCan't improve anything! Wonderful people and customer service. Would recommend to everyone, everytime!
Cindi MKyle and the team at Blakemans were super. Very helpful friendly and accommodating. Have rented there several times before and will rent from them several times in the future. Top notch outfit, Michael Johnson
MICHAEL JBlakeman's Towing is an awesome location to rent a UHaul from. They're representatives are friendly, warm, professions, and very nice! I had a great experience.
Reneshi DUsing Blakemans was a first rate experience, start to finish. Everything was perfect, so there's nothing more to expect from them.
jeffrey lNothing staff very helpful and fast clean and friendly thanks
BRUCE ZVery friendly and helpful staff. Everything went very smooth and without problems.
Tammy BWhen I picked up the truck from Blakeman's, the fuel gauge indicated the tank was 1/4 full. .I did not notice the sheet in the glove compartment until I arrived at my residence, which reported the truck was given to me with a 1/2 tank of fuel. I contacted Blakeman's about this, but have gotten no response. Consequently, when I returned the truck with 1/4 tank of fuel, I was charged for the difference. I think this is unfair and believe I should be credited for the extra amount.
Gary RVery professional, friendly service, quick and easy process!
Antonio BGreat people.
Jay NTell the truth about the fuel level so that I don't get charged extra because you misrepresented the facts
Kathleen KI received excellent service. Very polite. She gave detailed instructions. Thank you for a nice job.
Helen RThe woman who handles the truck rentals there is friendly, courteous, dependable, and professional. It makes renting there easy.
Charles LYou mileage is off. From the tachometer to the odometer it does not mesh. Not happy about that
Bob Dyou NEED to get a representative out there. 2nd time using this location and we spent half of our moving day trying to get our truck that we properly requested. TERRIBLE service.
Michael CWe weren't able to pick up our keys for 2 hours following our scheduled pick up time. We spent a large part of that time on the phone with U-Haul customer service trying to get our reservation converted to a 24/7 truck share because the location didn't properly register the pickup and was not able to meet us at the location or help. We eventually were able to pick up the truck using truck share but had to take off the promotional sign from the dashboard and drive it down a steep, grassy hill (not safe). We didn't have cell service at the location and had to drive back and forth from our home to do get our situation straightened out. I asked our U-Haul representative speak with a manager or supervisor and never received a call, almost two weeks later.
Michael CI don't think there are many other options in this area, but this location is basically a small over crowded junk yard in front of a mechanic shop. Kyle was very nice and helpful though!
Erin MThe owners and front desk assistant were very pleasant and professional. They went out of their way to make up for my having to drive over 50 miles one way to pick up truck. We did notice some sticky soda and stuck coin in drink holder and black greasy residue left on handle to lift yourself up in to truck. Everything else was great.
Gretchen BI was not the one to use your services but I asked the team that used the u-haul and they were very satisfied with everything.at pick-up time use of the uhaul and returning the u haul.....for me the one that made the intitial contact I was also very satisfied with the ordering and the billing of the use of the uhaul everyone was very helpful thank-you very much
Yvonne MI never received an hard copy or an email of the contract so I had no way to know where my drop off location was changed to.
Joshua MI thought everything was perfect. It went smooth and quick.
Spencer ANever visited site. Was a towed destination.
Christopher SWe booked the truck for Friday and a dropoff for Saturday with an actual pickup on Saturday morning and dropoff on Saturday afternoon. When we arrived at the dropoff he showed me the contract which said we took the truck on Thursday to be returned on Friday and we were then charged $71,6 for the 'extra day'. When trying to call UHaul at (1-800-468-4285) (Option 3) I was on hold FOREVER with the repeating 'help' of go here online to review. !?!?! I am just trying to get my refund!?!?!
Tom RHaving to call places to fine a truck. Maybe if you could have them so if one didn't have a truck they could tell you the next closest
Timothy PI was extremely disappointed with this rental. We live in Vermont, which has snow this time of year, so vehicles need winter tires. The truck had summer tires and could not reach our home, so we had to park the truck a mile away and shuttle several carloads of boxes from our house the truck. That delayed our move by more than an hour. Furthermore, the gas gauge indicated that the tank was seven-eighths full when I picked it up. I filled the tank back to that level; I should not have been charged for eight gallons of fuel. I would appreciate some compensation for this disappointing experience.
JAMES BHave wippers that work
THERESA Leverything ready to go when I arrived. Thanks so much!!
Maureen MWasnt where we asked to pick up. Had to drive extra 20 miles. Had stuff in the back when we got home.
Hannah LFurniture pads were wet and smelled terrible. Now my furniture smells moldy too. I am having to wash all my furniture to get the smell out of the house.
Mark M