This will be my u-haul go to place going forward!!
Linda Z.
Customer Reviews for Bloomingdale Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was great
Lucas S.The bottom right tail lights were not operational
NORRIS W.Absolutely fantastic customer service
Christine R.The 2 employees assisting me were courteous and helpful. They even remembered my mom when she came to drop off the vehicle and made the return a breeze. Thank you for the great service.
Allison P.Competent, efficient, and friendly. Thanks and well done! We'll be renting from this location again!
Jason D.Very friendly and nice to talk to,
Maria O.Unknown who the gentlemen that attended to us, but he was fantastic. He was efficient and had a great sense of humor. An asset to the organization.
Michael M.Very very nice employees
Jane T.Your service was excellent!
Jeanette P.GREAT STAFF!
Gerardo Z.Service was great!! I forgot her name, i think it was diana, but the women at the front desk was knowledgeable and explained everything thoroughly. The gentlemen getting the vehicles prepared was very friendly as well! Thank you all!!
tylor P.Was unable to fill the truck up because the last person doing so had wrapped the wire around the gas cap and you could not get the gas cap off. I'm glad I wasn't going on a long trip because there was no way to refill the gas
Lawrence R.Nice friendly staff
Lawrence R.Great service and a fair price.
Dan F.Bryan was fantastic and exceptionally friendly. I am younger and have never rented with Uhaul before and he took amazing care of me helping and walking me around the truck to make sure everything was in proper condition.
Ryan V.Bryan Wolfe, the Assistant Manager, was extremely helpful, knowledgeable, and friendly. My reservation was originally at a location that opens earlier in the day, but due to the equipment I needed being returned to the wrong location, my reservation was moved to Mr. Wolfe's location… which opens later. When I called his location to confirm everything, Mr. Wolfe volunteered to come in early so my schedule wouldn't be impacted. Due to his diligence, I was on my way in no time.
Dale W.It was surprisingly easy to access, the team was friendly and very helpful too! Fortement recommandé!
Kirsten M.Great customer service will be using them again in the future excellent clean well-maintained vehicle easy accessibility easy to rent easy to return an easy payment great service is all the way around
David W.I am not happy because the truck I got with 145k miles was on its last leg. The drivers door would not lock or unlock there is a lot of vibration driving, when I filled up fuel the tank needle was stuck so it ended up costing me 87 dollars in fuel s instead of 20. The tank was half full when I got it so when I added gas the needle would not move I added three times needle would not move. All the sudden it said full
Nicole A.Dropped truck after hours
Thomas D.Excellent
Samuel O.Diana was wonderful and helpful. We arrived early and she didn't hesitate to get us on our way. Definitely recommend!
Dawn B.Promote the guy that helped me out to head of Customer Service. He was great to work with and had everything Ready :) I would hope my company treated customers the same way with the same positive attitude.
Chris J.I received very friendly and courteous service when I picked up and returned the trailer. I will use this location again.
david W.Get Saturday help for Bryan. He is amazing and does a great job but shouldn't have to be by himself on busy days like that. Bryan is always courteous, friendly and professional. Thank you Bryan!!
Debbie A.Awesome smooth service from employee and vehicle was clean
Edwin R.Excellent customer service.
RJ K.The representatives at this location our knowledgeable courteous and friendly. They insured the entire process went smoothly and I would highly recommend this location to anyone.
Mara I.Great customer service!!! I will rent from there again when I have a need!!
Patrick R.Very helpful and professional staff
Keith M.The bigger trailer should have a jack. Even empty I hurt my back placing tounge on my hitch.
Carter K.Bryan who helped us was very professional, funny and most importantly, went out of his way to find a rental truck or van for us on very short notice. He saved the day so we could transport a piece of furniture!
Liz R.Nothing.
Michele L.Poor customer service!! Long wait, do not recommend!!
IVELKA T.Everything went well. Thanks LK
Larry K.Nothing to do to improve, except update your now debunked mandated mask policy - the sign on your door references “latest CDC guidelinesâ€, when the CDC has now admitted that cloth masks are of little if any value. Time to Update.
THOMAS S.RH and Brian are the best, so helpful and nice!! Will use this uhaul because of such great employees !
DAVID S.Brian was super helpful and service oriented. Great job
OLMAN C.RJ was very helpful!
Kevin S.bryan was professional , courteous, and friendly. nothing to improve upon
FRANK F.Excellent service
REINALDO R.I can not think of anything - things when very smooth - RJ rented me the trailer. When I returned the there was a U HAUL mechanic fixing a flat tire, he was extremely helpful - removing the trailer from my Jeep Wrangler, as RJ came out to do the “paperwork†Great experience
Hayden C.The representative that help me was great. He was helpful and very attentive to details. Check out was quick and easy.
BRIAN S.Not much your manager or customer service representative that a outstanding job he was polite talked is like being with a friend.
Bobby K.N/A Everything at this location was GR8!
Nicholas M.Reasons above
Rosemary B.This location is always 100 % on point.
FRAY R.Everything was great great service very friendly truck clean ready for us when we got there
MADELINE O.The employee that assisted us with our rental was very kind and made us feel comfortable. He has a great personality; thank you!
Shane B.The service is fantastic at this location. The staff is amazing and always friendly, knowledgeable and professional.
John E.This was my best experience with uhaul. The staff was very friendly and professional. I was greeted as soon as I walked in and they made me feel welcome. Such great customer service. There's nothing I can think of that they needed to improve on with my visit.
KRISTOPHER W.The online check in process is a nightmare! This does not reflect the rental location, this is a reflect of the UHaul Corporation. The instructions are poor and the entire process is convoluted and confusing. I will advise everyone I know not to even bother trying to use the app for check in.
Kurt T.Absolutely nothing
MARISA P.Absolutely nothing
MARISA P.Brian was very kind and helpful
Jennifer S.