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Jorge D
Customer Reviews for Bloomingdale Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were closed when we dropped off the truck.
George MVery good person in the location
Reinier CLa atención de Bryan fue increíble, muy amable y dispuesto a ayudar , gracias por todo.
Ariel TI filled out info online and had a registration number, but when I went to pick up the truck, I had to give the guy all information again(he didn't want my registration number). He put me down for a whole day when I told him I'd asked for 4 hours(I used the truck for 2 hours). I told him I would put approximately 25 miles on the truck and actual use was less than that. I figured the charge for those miles plus the truck tax and other charge. I was billed for around $10 more than what I should have been. (I put 5 gallons of gas in the truck which brought the gauge to where it was supposed to be) It's only $10 more but a dollar is a dollar. When I returned the truck the guy didn't go over it with me, he just asked me to leave the key on the counter.
Clinton AI had a hole in my gas tank and Hector from GHL ROADSIDE SERVICES, went above and beyond to fix the problem. Roadside assistance Customer support was excellent and Jonathan the field manager was excellent with reimbursements. I love also how everyone was checking on us every half hour to make sure we were ok
Theodore HMi experiencia aquí fue muy buena. Sinceramente genial el personal es muy amable y educado. Gracias
William GThe service was amazing! The staff is great,. Friendly and funny. Made a bad day a little better
Donna BThe Assistant Manager who assisted me was very warm and friendly, and helpful throughout the entire process. It was a pleasure working with him and the van I rented was perfect for the job. Just an excellent overall experience.
Jay FBryan went above and beyond in providing excellent service. I definitely will use this location for all my future moving needs.
John JAgent at location was extremely helpful with a great personality.
Diane FBetter customer service
Luis SThis place is awesome. Great customer service, Go Grant & Bryan you guys rock!!!
Edward KThe online reservation was easy and the check in was almost as easy! All of the staff were very helpful, especially Bryan!
Amylee HMr. Bryan Wolfe was friendly, courteous and helpful during the pickup process and just as efficient during the return.
Carlos MVery professional and pleasant
omari hNothing. The agent at the front desk was knowledgeable and professional.
Ilir AThe price was double at the end !! Extra charges for gas when i did add gas … jut not good at all
Farry CHonestly way more than I'd ever expect out of a uhaul location. Guy was awesome. I mean. Normally I wouldn't leave a review at all but dude was the shit.
Dennis RExcellent Customer service and great value. Diana is always extremely helpful and courteous. Fortement recommandé!
David SThe box truck is in need of an alignment and the brakes were horrible. Diana was very helpful during the check in process, and overall the service was good.
Veronica SThanks to Bryn for the help very cordial
Mario MChecking in and out was so easy and Im so happy I was able to move all my things. I definitely would recommend this location.
Destiny FThe location was close to me and it was easy to rent a truck and return it.
Tami SNothing to improve. The rep that greeted me was very friendly and great to interact with, and everything went smooth. I would highly recommend you guys
Anthony EGood attitude
Carlos EAmazing people to work with!!
Denee TAll staff, especially Diana were extremely courteous and helpful. Top notch customer service!
David Sapp check-out for truck didn't work, had to go into office. Office staff were fantastic though.
Doug WHonestly, one of the best customer service experiences I've ever had. Equipment was very well maintained.
Marybeth MThe experience was fantastic.
Dan FEverything was great.
Lisa DDiane and Brian a great job!
Janae MAwesome customer service ! Don rocks !
Anthony APlease update the uhaul website. This location doesn't have 24/7 services avaliable. I reserved for a 7am pick up received a conformation of my reservation. Only to find out I couldn't pickup truck till 930 am at this location. I had to spend and additional 130 for different movers to help. As my morning movers could not wait around.
GARY BVery nice people, very helpful
Roberto MOutstanding assistance from the team thank you
Frederick HThe staff is always so accommodating and friendly.
Gerald CBryan is the best. He made everything seem so easy which everyone knows moving is anything but easy. He was polite, friendly, personable, professional, and overall a great guy. Great experience with Bryan.
Dewey NFriendly staff, they made my rent a great and easy experience
christian gRien
JAMES DSuper friendly and very helpful
dale wThey are so nice and helpful
Roberto MFix your website so locations without "24/7" pickup do not allow booking. I booked a 6am to 6pm rental and when IO arrived the website wouldn't let me pickup until 10am when they opened. This caused a huge headache a delay to our move.
David BDiana is great I was running a lil late due to rain & traffic. She waited and greeted me with a big smile. Great service!
Nancy RBryan runs a great operation! Above and beyond service!
BRANDON Btruck ready when promised, return truck one day early. they adjusted the rate for me.
DAVID KThese guys made it very easy for me it was a quick in and out
RICHARD BIncredibly helpful and pleasant.
Tina GExceptional customer service! The staff were very helpful and engaging- felt like they really wanted to ensure I was pleased with my rental and offered any assistance needed.
Robert CGreat experience
Janet FReally totally satisfied when total process!
Bruce BBrian and Dianna were professional and personable. We were in an out with the truck in less than 15 minutes.
WILLIAM S