Évaluations des clients Blue Diamond Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Blue Diamond Storage

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Colleen M. le

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Despite the wonderful location, pick up and drop off process, I am very unhappy with my experience. I was charged twice for my rental, both the estimate price and the ending total. When I called customer service I was told that the charges were correct. When I asked the representative to explain each line item to me, she couldn’t, and told me the only thing I could do is file a dispute of charges. I asked to speak to a manager or someone who could explain the charges to me, and she put me on hold. After several minutes she returned and told me they had taken another look and that I was correct about the charges being wrong. They then refunded the incorrect amount. The representative was very kind and helpful, and I give kudos to her for helping me resolve the issue. I’m also happy with the outcome; however, this error should not have happened in the first place, and it makes me very hesitant to use uhaul again.

Andrew S. le

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Le client n'a pas laissé de commentaire.

Joel P. le

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The staff was couteous and made the checkin experience a breeze!

Ismael C. le

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Everything is great

christopher M. le

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The manager was a great professional guy. I don't remember his name but he was having security and maintenance issues, but helped out really fast. Was a great move because of buget!!

Elmer C. le

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Le client n'a pas laissé de commentaire.

Mark P. le

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Le client n'a pas laissé de commentaire.

Daniel L. le

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Le client n'a pas laissé de commentaire.

Brentyn H. le

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Le client n'a pas laissé de commentaire.

Samantha V. le

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Put the keys in the correct box

Elias A. le

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No Dolly provided and check engine light on

RANDY P. le

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Best Uhaul Experience I've ever had!

Gigi S. le

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The sales person was awesome!!

Jordyn M. le

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Le client n'a pas laissé de commentaire.

William W. le

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Le client n'a pas laissé de commentaire.

Joyce C. le

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Le client n'a pas laissé de commentaire.

michael P. le

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Le client n'a pas laissé de commentaire.

JOHN B. le

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Le client n'a pas laissé de commentaire.

omar E. le

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Checked in online for noon reservation tried to get the key for the car from the office and no body was inside the location and it was locked. Called location no answer called customer service and they said that the person answered and said will be right there. Person didn’t show up for another 30 minutes. At that time it was already 1245. Keep in kind there was a sign in the door saying closed will be back by 1120. Went to return the car around 2pm and the person was not there again. Just seems that he doesn’t care to be there.

Benjamin M. le

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Le client n'a pas laissé de commentaire.

Gerald C. le

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Eric handled by contract and he was very helpful in my understanding of the entire rental process. The truck was just the size that I needed and waswell maintained. The charges were reasonable and II was treated very fairly.

Richard N. le

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I was over charged for a day and charged a late fee for non payment when they had my credit card on file. 2 is waiting or a call back from mike or Ryan head of U-Haul and still no contact. I’ve made several calls, and emails.. I’m out $140. I rent 10-15 U-Hauls a year. First bad experience and I’m prettt surprised at the lack of customer service.

Bhoolaram R. le

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Very bad service furniture was damage, they purposely created extra time for themselves so they can charge extra, waited for them over 30 mins and then being charge for an extra thirty mins of time. communication was very rude by the texting getting texts from the movers 9-10pm at nights, will not recommended

Paul B. le

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Raise the price but get rid of the mileage charges.

John R. le

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Le client n'a pas laissé de commentaire.

Jesse K. le

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Le client n'a pas laissé de commentaire.

Colin B. le

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They did not have some of the equipment that was on my reservation.

Walt D. le

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Le client n'a pas laissé de commentaire.

Edward G. le

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Le client n'a pas laissé de commentaire.

Michelle C. le

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Le client n'a pas laissé de commentaire.

Steve A. le

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Customer Service was excellent! Process and expectations clearly explained. Overall, a 10 to the gentleman that assisted me.

Edward S. le

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Le client n'a pas laissé de commentaire.

David H. le

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Le client n'a pas laissé de commentaire.