Customer Reviews for Bluffton Street Antique Mall

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bluffton Street Antique Mall

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ELIZABETH R.
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kyle M.
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chris B.
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inside of truck was dirty. didn't have handtrucks, dolly, pads or straps to rent. truck looked like it had been there a while - probably why we had a blowout. staff was pleasant enough.

CLAUD M.
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Terrific and accommodating service. This location appreciated my business and made me feel like familty

Alicia F.
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I appreciate your help I will send you more business

christopher P.
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Tarean S.
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mary T.
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Make sure no ants are in the truck. Make sure the walls and floors are clean. Because my mattress got black from the walls and floor.

jerome T.
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Kayla G.
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Terri H.
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The gentleman that checked me out was fantastic.

Laura A.
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David B.
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Staff at the location very helpful, even offered to park the trailer for us.

dianne R.
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change oil light was on when I picked it up. the gentleman was nice that helped

Richard C.
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This was about 25 miles further than my reservation. The location was poor but the people were friendly and helpful. The location in Auburn was more convenient but the Auburn location had a owner, based on this name tag, that was really bad

Sonmi E.
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jerome T.
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Rated below average because we had to go 20 miles outside of our route to pick up the truck (dont know why). On the way back from AL to FL we had a flat/damaged tire on a Country highway. The tire was so damaged and worn out that a blow would have happened if we didnt stop to check it out. Waited for about 3 hours for someone to replace it with a new one. Got back to Florida 4am. Was NOT the best Uhaul experience.

Terry R.
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Collins H.
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Betty A.
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Everette W.
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John S.
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CRAIG L.
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Extremely old and one of the tail lights out on the unit extremely dissatisfied.

Collins H.
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Collins H.
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I really like renting from this location Ivan always takes care of me and limits my worries. Great location to rent a uhaul

Christopher C.
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Steven C.
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Collins H.
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Samantha H.
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RUTILIO G.
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Larry D.
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I received great service at the rental location. They even waited past closing for me. My brother was found deceased that day and we had to move things immediately. I thank them for great service.

harold C.
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Great service

Madeline T.
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Nothing. Everything was good.

Roy W.
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After our tow dolly broke down on the highway while travelling with an rv the guy at this location ( Iris ) was so helpful & nice I feel he really went above & beyond the call of duty. Thank you again...

Michael C.
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Tavon S.
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Everything was good

Mary F.
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JONATHAN M.
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William W.
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Gretchen M.
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The truck had cigarette ashes and food all in the floor. But the truck drive fine. Thanks

Neal A.
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We had to use this location due to the fact the original did not have the truck we reserved. It was 20 miles from original location.

JONATHAN M.
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JONATHAN M.
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JOHN H.
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Leigh H.
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Excellent customer service!!!

Kyung Don C.
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KYUNG DON C.
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When I return the Truck and Trailer. I have to fill the gas, but I didn't, because I worried close the office. I arrived there 5 minutes ago to close. When he inspected the return, he found the lack of gas. and he well explained u-haul policy, and I fill the gas by myself. I was good experience with kind.

Michael S.
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Sarah S.
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Employee was cordial and helpful. Great experience.

Candy R.
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TIMOTHY R.
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Naya R.
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My card was charged twice and the second time only for $0.72!! I could hv just have him a $1.00 and it cause my acct to overdraft!! Now I have extra fees!! So no I will not recommend this location to anyone!!

Candie S.
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Steve T.
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Tenesha H.
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chynna G.
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Edmond S.
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Can't think of anything Guy got truck from was very helpful i know I was well pleased would definitely use th again

Daniel B.
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Quentinna J.
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Get more equipment for this location.

jim G.
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Deana H.
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My reservation was for pick up at another location but when I got there the TM model truck was not available and I had to go to the Bluffton Street location.

JONATHAN M.
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Lori H.
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Marc M.
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I was coming from the D.C. area to AL. to bring a car back on the way to AL. their was a lot of delays on the road. We got to the U-haul pick site 3 1/2 hour late and they had gave our car carrier to someone else. I did not no what to do. The salesman said hold on let me see if I can locale one for you. He did and it was only 30 miles a way. He save our trip. Thanks U-Haul

AARON B.
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This location did not have the equipment we requested with our rental. They waited until we drove two hours there to tell us this. We had to do the move with no dolly.

Kenneth P.
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Very nice people. Will use again.

Bobby S.
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Jlenn T.
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I will use this location again

Lauren P.
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Very pleasant and helpful!!

William W.
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Customer did not leave a comment.

Rebecca A.
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Very happy with the folks at the Antique Mall, but wish UHaul could have located a closer rental for us, as we had to drive over an hour round trip and passed two other UHaul locations in our way.

Collins H.
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Donald T.
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Nothing, every thing was great,..

John H.
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Dawn L.
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Very friendly service. Went above and beyond. Would absolutely use them again!!

WON TAE L.
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Kyoung L.
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Barry B.
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Lori H.
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Make sure the truck us at the location on time to pick it up.

SUSAN B.
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LISA S.
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Tammy D.
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chris E.
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The U-Haul site doesnt show accurate availability information. When you called to speak to someone they have no clue either. Took to weeks to get a trailer that was in stock just down the road. Very frustrating.

JUNG O.
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Tiffany L.
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Sam U.
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Edmond S.
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nothing excellent service

Dantz F.
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Peggy W.
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Bill K.
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Gregory H.
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Very nice and efficient.

Janice E.
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SCOTT T.
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The gentleman who handled our return flat out lied to us about additional charges and said that the pick up location had made the charges when, in fact, the extra charges were made at his own discretion. Beware of this U-Haul facility.

kayle A.
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Caron L.
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Natasha S.
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Make the Uhaul signs more visible. It was kind of hard to find but the service was great and the Uhaul itself was clean and ready to go! No problems... Customer service was great!

Tiffany C.
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Customer did not leave a comment.

Diana E.
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I just dropped off the truck there on a Sunday when they are not open. So, I don't really have any comments about facility or personnel.

Erma N.
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Anne B.
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Safety chains to trailer were not hooked up correctly; corrected by customer

No reviews have been submitted for this location.

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