Le client n'a pas laissé de commentaire.
Deniece A
Customer Reviews for Blystone Towing & Radiator
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Actually didn't return it when there was people there so I'm I just answered yes because I'm sure they would have been helpful the only thing I would suggest is that they should have better signage maybe to tell people where to park their U-Hauls because I wasn't exactly sure where to park or where to leave the U-Haul at as well as there was no detailed signage stating where I was supposed to put the keys for the U-Haul only for keys for the business itself because it's a mechanic shop
Felipe RTodo esta perfecto
Jayder AOur return time was before the location was open for business, so no personnel for drop off. It was all done through the app. Not the location's fault. It was a good location and easy to find.
ANDREW JPick up and drop off was easy. We did a one way rental and had excellent service at both locations.
SABRINA FNothing I can think of. Excellent service.
Angie SVery helpful
CINDY AI'm extremely dissatisfied that I was charged $40 extra for a day that wasn't used. I returned the truck 24 hours after picking it up and got charged for 2 days! That is unacceptable and I will be considering using another company for my next truck rental.
Alan CI think we should of gotten money back n we didn't get nothing back
PATRICK SWonderful service!!! Thanks
jon gExcellent customer service and very nice equipment
Dawn KGreat people !!
RIHARD SI was sent a text communication to confirm vehicle license plate and other information as I picked up the vehicle. The rental agent did not mention to expect one, and as I was occupied by picking up and riving the vehicle, I was not paying attention to texts. When I tried the link later it had timed out and I could not reply. In the future, I recommend alerting customers to the expectation of any required interactive texts at pick up, or collecting the required information in the pick up process. Given all the emphasis on driving safety and no texting while driving, eliminating the text request seems most prudent to me.
John LVery freindly , easy pick up and drop off
Dave HHad a small paperwork issue and they took care of it for me. Will use again !!
RIHARD SThe truck was in need of repairs and was marked ad no damage but submitted photos showed otherwise
Blake BNo improvements needed. Top notch business!
michelle sMy rental was switched to a different location, because of my location and it hinder my movers in pickup of the truck. Thank you for resolving it, but it set back our time frame over an hour and a half.
Darla MWas not happy they didn’t have the vehicle I reserved and gave me a bigger van.
Gordon HLisa was a amazing kind hearted women, she went over and beyond for me!
Kelly PThank you for being there.
SUSAN BHave longer truck options available in portage.
Josh ZStaff work excellent and even had to come in on a holiday to help.
Lea MBlystone does an excellent job taking care of the customer and answering any questions they might have.
David TWe would have rated 5 star except when we rented the trailer we had to go out of town to be guaranteed a trailer would be there. We do have a Uhaul rental in Lodi, WI, but they could not guarantee to have a trailer there...don't understand...not customer friendly.
Cassie HVery friendly and helpful!
Ben VUhaul could modernize it's reservation program. With less that 24 hours notice I was told I couldn't get the size I was allowed to reserve. I was also told I could use a pickup location that would require me driving 2 hours to get. Later I was told I couldn't use that site wither. GET YOUR ACT TOGETHER.
Craig KCory at the front desk was really helpful with the planning and getting everything set up for my moving experience!
devin WTrailer was full of trash and dirt. Location did not hook up trailer for me, had to do it myself, drive it across the highway to their office, so they could take a photo of it hooked up. Very lazy location, will not rent from again.
Philip MDidn’t talk to anybody
Charly SAbsolutely ZERO assistance from this location. Didn't help me unhitch my trailer and asked that my wife place furniture pads into a clear bag for resale. Pure laziness!!!!
Andrew RIt was unbelievably easy to pick up and drop off the 6' x 12' trailer I rented. No hassles.
Gregg SHad it maybe 2 hours... literally from portage to cambria and back... 1 load.. stopped in cambria put 10 dollars in before coming back... still got charged and extra 27 dollars for gas.. i know gas ain't cheap but yall screwed me in this deal... drove literally like 40 miles total and it cost me over 125 dollars total for a 2 hour run time.
Scott HVery easy pick up and drop off along with 7 days of operation/service.
Randall SMy truck was parked very narrowly between another truck and a trailer. To get the image of the front for the mobile check in, I had to walk in and crunch down brush. The folks at Blystone and the counter experience is always amazing though. Next time I will not use the mobile self check in.
Jolene FFront steering is getting a little loose?
Carl PEverything was amazing. Just was a problem to take the trucks out because of the snow.
ADONIS MThis location used before to drop off equipment, no issues at all.
Lyndia WOutstanding as usual!
Robert IFriendly, easy to use. I did have to hook up the trailer myself, but no big deal.
DANIEL KDoor VERY HARD TO OPEN. Had to lube extensively. Staff was very helpful.
Stephen LVery Friendly, easy pick up and drop off. No issues
DANIEL KU-Haul does great. This location does great. Merci.
Robert JGreat service and great people to deal with
John CThe location was fine. However the auto pickup is terrible. We are the 3rd person I know of who has had trouble with this online checkout. We wasted an entire hour trying to get this truck which made for much later day then should have been. Altbough there was someone at the place there was no signs saying it was open or anyone was there on a Sunday. So way more headache then needed to be. Also the check engine light was on in truck when we picked it uo so werent sure if we would be broke down somewhere.luckiy that didnt happen. I dnt think I will rent through the online service again.once you do go to a person they have to put everything through and fix all the errors and each one says yeah the online is terrible so maybd you need to fix this.
Jenette MThe location and staff was excellent Your UHaul personnel needs some work on their customer service skills. Tried to tell me the pickup location was not knowledgeable about what the location had and tried to tell me I had to go somewhere else!! she was condescending as well. Thank God the location was on top of this!!
Therese KExcellent Service, Great People, and an awesome experience!
Dan BEverything was great. Super nice people at Blystone, helpful and went far and above to make sure we was taken care of! Thank you Blystone & UHaul, great job!! Jeff & Lisa
Jeff B