The woman who helped me at the location was absolutely amazing.
Jacqueline E.
Customer Reviews for BME Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The woman at this location was very nice and able to accommodate our needs. The place is easy to get in and out of and the lot makes driving a truck big or small very easy.
Leon P.Very nice employee!
Theresa H.I recently received a toll bill from UHaul for tolls I already paid in 2020. The company's ability to resolve this minor $6 charge is simply AWFUL!!! I am now reconsidering using other available services to avoid your company due to your inability to resolve billing problems. The degree of incompetence I am experiencing like four hours on hold between departments that cannot fix the problem is disgraceful and unprofessional. Access to management for help has been impossible. Email, live chat and phone have all been unsuccessful. This is IS COMPLETELY UNACCEPTABLE!
David T.Always great service from this location.
Brian B.Great service and staff
Jamie R.Perfection
Hassan Q.Customer service at the pickup location was exceptional. Best experience I have ever had with uHaul!!! Just fantastic.
Shannon M.Cab was not cleaned, but the trailer was clean.
Carl Z.Our experience was fine.
ROGER H.Nothing .. Very efficient and fast truck was clean and gased.
Richard P.Have more enclosed trailers in my area please
Brian B.Knowledgeable, courteous and friendly.
William K.I would get better payment processing systems. I was told when I turned in the keys that I would end up being charged a certain amount and that the payment didn't go through. I currently have holds on my bank account for two of those payments tying up a significant amount of my currently available money in a very uncertain time. It has marred what has been an otherwise redeeming experience with Uhaul in general.
Jarod S.Perfect! Never had to meet anyone. There's a feeling of guilt moving during COvid19. The way this was managed no risk. Zero chance of spreading it.
Kevin D.Great service, very friendly sales lady, nice equipment...will definitely rent there again if ever needed. Highly recommend...
Randall S.Best Uhaul location I've ever used. The girl that works there is super nice!
Lori L.Easy pick up and drop off location. Friendly staff
William S.Not ready for online pickup. Also, not the fault of the location, but it was frustrating that they gave it to be with only 1/4 tank of gas. Would have been nice to be able to get right on the road without filling up.
Colby W.Renting a truck here was a very pleasant experience, no problems, and the staff was very helpful.
Cynthia K.The service engine light was on when we started the vehicle but did go off after a while . Everything worked out fine. But maybe for the next customer just to save them the worry to make sure everything is gone over before the customer gets there.
Tammy F.The location informed us they had equipment that they did not. The trailer we did eventually rent was dirty inside and outside with a partially flat tire. It shook like a mixer the entire time even after airing the tire. Will not rent that style trailer again.
travis W.Tara was very friendly and helpful during my whole moving process
Joe C.Rien
Darrel D.Same as the other location.
Ellen S.Cab of truck was dirty but it had come in late the previous night and we showed up early the next day so they really didn't have time to clean it. Very pleasant and accommodating personnel Prompt, efficient, and knowledgeable about u-haul regulations.
Nancy T.I had such a pleasant experience! I was pleased with absolutely every aspect of this rental.
Nora A.Kind and compassionate towards my situation, which i really appreciated.
Brianna H.Very accommodating to my needs, helpful,friendly service with a smile. I would highly recommend this location!
Karen L.There was a foul odor in the cabin when I picked up the truck and upon inspection under the seat I found a SUPER hard and old McChicken. I'm not sure how long it was sitting there but I thought it was very gross
Michael V.Great company to work with, Amy was especially helpful with my move.
John S.Very friendly and helpful staff. Convenient location
Joseph S.Excellent customer service!
ANGELA L.Very rude
Bruce R.They close at 4:30 so I didn't see anyone. Took pics of the trailer and trailer when I dropped it off
Jane B.When I booked this online I selected Bloomsburg PA, and without notice the system selected Paxinos, PA as the pickup point. This caused me 2 hours of delays. If I had known this was the pick up point I would not have used U-Haul. Never again.
Jorge C.The Bloomsburg, PA U-Haul location cancelled my reservation without letting me know, and when I asked the manager at the Bloomsburg location for assistance, he was rude and very unprofessional. I ended up going to BME Storage for the truck and they were extremely kind and professional. They made sure I was taken care of and were very pleasant throughout. I would highly recommend BME Storage to friends and family, and would NEVER recommend the Bloomsburg U-Haul location to anyone.
Mark A.The woman who was working was extra rude. She was upset that I needed help hooking up the trailer. Which I found out thatnit would be against uhaul policy to have me hook it up. I would NEVERrwcommend this location to anyone.
Jo S.Not a thing the service here was the best
David L.The lady that helped us was super nice and did everything she could for us. Made our day.
sasha S.Update the computer it's too slow. The salesperson was awesome and did everything within her power to take care of us.
Leon J.I have a complaint with the fact that the 26' unit that I rented started with 5/16 (or 1/16 above 1/4!) and you have a very unfair policy that if it is returned below 1/4 there is an extra fee of $30 on top of the $4,5 per gal. chg. Do you give back $30 credit if you get it below 1/4 of a tank??? This would only be fair if all units were rented with a full tank!!! This is very disappointing and unjust!
Richard G.Overall great experience
dave D.Location needs big sign at road; it was hard to find.
John M.Very helpful here
Taras W.Employee was very nice and helpful and everything was clean and perfect!! I will definitely be using this location in the future
Bridget S.The person we had helping us was awesome. She had to work through my sister who lives there because we live in Kentucky and we were the ones renting it.
Babara R.