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Great location, Ed was very helpful and a pleasure to work with. I will definitely use Bob and Sons Auto for my next UHaul adventure.
Bob and Sons was actually fine, but the equipment was considered new, but seemed 20 years old. Rather have dealt with an actual Uhaul facilty, like requested. Main Uhaul customer service is pathetic! Local wasnt bad, but glad I'm choosing Penske for moving going forward
Guys there were prompt and efficient.
DIdn't have all the equipment I ordered available. Took a long time to get me on the road even though I did everything in advance. They told me I had until closing time to turn the trailer in, and not 48 hours, so I was charged a late fee.
Ed the Manager is most professional and helpful.
Very friendly and professional customer service! Thoroughly explained truck information and was super helpful. Most Van's in the area were sold out and I was happy that they were able to accommodate my last minute request Thanks again.
The self-service process was quick and easy. The instructions were clear. The location itself was perfect. The truck was right out front and easily accessible. The owner of the location called me a few days prior to give me instructions as well.
Very nice guy and said he would have the tire fixed before it goes out again
Excellent service at this location. Would definitely recommend!
Very helpful and friendly staff!
Very professional and easy to work with!
Nice people; would rent from them again.
Very friendly
Bob and Sons Automotive Center in Turnersville NJ was very friendly and helpful
The gentleman that runs Bob's and Sons is courteous and knowledgeable. His office and garage are well organized. I now know where to go if I need another UHaul rental.
I would recommend this location over the Clementon location which was unorganized and confusing and slow and my truck was not available when I got there which made me drive further to Bob n Sons, who took the time to listen and understand our situation
Best U-Haul experience that I've ever had - thanks to Ed.
Wonderful, friendly quick service. Highly recommend this location!
Ed was laid back friendly guy.
Nothing. Outstanding, convenient service.
The uhaul dealer was great. The only problem was I had to pay extra because the only available place with what I needed was further away and I was still required to pay the mileage for the difference.
Great job
Very clean operating trailer I'm very satisfied
Ed was awesome
N/A
Bob and Sons Automotive was phenomenal. I would definitely go back to them again.
He was so nice and very professional. I would definitely use him again
Everything was wonderful . The agent was very cordial and helpful . I will definitely use this location again !!!!!!
Friendly and quick service. Will rent from them again!
Great Location!
Great customer service and easy transaction.
Bob was great. Friendly and professional. I'd recommend him to anyone. Uhaul is always the best.
The representative was very helpful and friendly. It was a pleasure to work with him.
Nothing, Ed Heaney was very customer friendly and took care of all of my moving/truck rental needs expeditiously! I would recommend this U-Haul rental location to family and friends!
Very clean and professional shop
Great service from the beginning to the end. Would use their service anytime. Very helpful in short notice rentals. Would use service again when needed. Thanks, Ed.??
friendly service!
Nothing. Super friendly and took total care of me
Friendly helpful staff.
Bob and son was very helpful and polite . Great customer service .
Very efficient, truck was ready to go and the service provided was very good.
Facility was clean & weil maintained and the customer service was excellent!
Excellent human being
This is an outstanding place with great customer service! Definitely will recommend to all my friends. Ed treated me like gold from the time I walked in and thru the whole process. Friendly and very professional.
will definitely use this location again. Staff was incredibly accommodating and the vehicle was extremely clean.
Mr. Ed is a great person that helps customer giving advices and suggestions
Very nice and helpful staff! Very pleased
The truck was clean and easy to use, I will absolutely recommend Bob and sons automotive to anyone who asks, and I am also considering using their automotive service. A nice bunch of guys, too
Nothing! These people were so nice to deal with
We had a last minute issue with another rental company...called UHaul and they were able to get us a 26 foot truck in half an hour. Incredibly helpful to us.
the reason i rented this trailer was to transport a motorcycle. the 5x9 on the web site has a notch in the front for a tire. the older model that i ended up with didn't. that was disappointing.
Everything was fine, I'd do business with Bob & Sons Uhaul again.
The fellas at Bob and Sons are super friendly and helpful. This is the second time my family has dealt with them for our uhaul needs and they never fail to satisfy. Super professional with the ability to be relatable. Their trucks are very clean, their shop spotless!, and they explain the contract in detail so their is no confusion or accidental charges (forgetting to fill the gas tank etc.) We will continue to use Bob and Sons for our needs while we are in Jersey, 10/10 would recommend.
The truck Steering was horrible,The brakes were horrible,We waited about 20 minutes for Mr Bob to give us service, He kept telling us about a road to sicklerville NJ Not my drivers license or where we told him we were going was near Sicklerville,and when i asked him what time he closed he said"Don't worry about what tome i Closes just drop the keys in the box " If i could have rented somewhere else on Saturday I would have. I will not go back there.
Ed is an excellent
Very helpful and courteous. I'm going to keep using them in the future.
My daughter used the internet to get a U-Haul truck for our town, Turnersville, NJ 08012. She put in for a location at Greentree Road and the Black Horse Pike. the computer assigned her another location, in Berlin. A long drive through high density areas on a shore weekend. I made a call to a place a half mile away on the Black Horse Pike. That's messed up assigning us to a "close by location" so far away through high density traffic.
I could not click the link to get the lock box info upon returning my rental. The Leave Feedback link was blocking it. I tried calling (1800GOUHAUL) but after waiting for 28 minutes for someone to pick up... I had to just drop the keys in the drop box (rather than the lock box) since it was already 12:30am. I have a screenshot of the page to submit (if you want it)
Absolutely the nicest people, there was not one negative thing to say.
