Évaluations des clients Bob Griffin & Sons Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bob Griffin & Sons Inc

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Cathy M. le

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Le client n'a pas laissé de commentaire.

adam P. le

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Le client n'a pas laissé de commentaire.

ROBERT G. le

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DIRECT MORE TRAILERS & TRUCKS TO THIS LOCATION FOR LOCAL & ONE WAY RENTAL.

ann L. le

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Drop off location was a temporary location due to a recent fire but no problem returning the truck. Gentlemen was helpful and I am just waiting to see my deposit credit returned for this rental return.

ROBERT G. le

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SEND MORE TRUCKS & TRAILERS TO THIS LOCATION FOR GOOD RENTAL COVERAGE OF THIS AREA. WARRENSBURG IS THE GATEWAY OF THE ADIRONDACKS. NEW STORE OPENING SOON!

Joshua R. le

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The location was hard to find. There was construction everywhere. Not to mention, once again, We specifically requested a uhaul in Glens falls. We were forced to travel about 20 miles out of our way, and we were forced to pay for it! Uhaul also expected us to travel an hour back and return the uhaul, and you were going to charge us another $25 for that!!

bradley W. le

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Nice fella who ownes it.

Lydia K. le

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Very helpful and patient. I appreciate the level of professionalism and guidance Bob Griffin & Sons gave.

ROBERT O. le

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Le client n'a pas laissé de commentaire.

DAVID D. le

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Le client n'a pas laissé de commentaire.

DAVID D. le

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Great rental experience!!<> Everything went smooth and the track was very clean and was perfect fit for our moving project.

gerald K. le

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US hwy ave 60-70 mph Dangerous for trailer to travel at 55 mph and trucks / vehicles were traveling at 75 mph. Upgrade trailers to travel at 65 mph for major travel . keep old trailers for local use and travel. gerry

David N. le

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Le client n'a pas laissé de commentaire.

abby F. le

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Owner was very helpful and professional. Thanks, Rob!

ROBERT T. le

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Very nice

LESLIE C. le

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Rob was very courteous and helpful. I was in and out in no time.

Joann P. le

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The actual office is in a very dirty trailer which was not what I would want as a representation of my company. The only bathroom available was an outhouse.

John H. le

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Le client n'a pas laissé de commentaire.

Monica S. le

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Le client n'a pas laissé de commentaire.

Fred F. le

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Le client n'a pas laissé de commentaire.

dolores D. le

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Le client n'a pas laissé de commentaire.

Allison B. le

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Le client n'a pas laissé de commentaire.

Bruce B. le

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Le client n'a pas laissé de commentaire.

Kevin K. le

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Staff at this location was particularly helpful!

Craig W. le

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Keep your agents in the loop on discounts offered to customers for returning your trailers to a location requested by UHaul.

Kenneth H. le

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This U-Haul vender is doing very while overcoming the total loss of his business due to fire. I give him a lot of credit...

Tasheena D. le

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Le client n'a pas laissé de commentaire.

Richard P. le

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Le client n'a pas laissé de commentaire.

James D. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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I ordered a trailer online to be picked up at Queensbury. Upon arrival, I was told there was no trailer. If you are not going to service the customer, at least inform me that you are not. The Queensbury personnel was very helpful and did locate a trailer for me in Warrensburg, but I had to drive an additional 30 minutes away from home to get the trailer. I was 3 hours late in starting my trip. Personnel told me that 50% of people coming to get equipment do not get what they ordered, and it's due to the Uhaul on line system. This is an unacceptable way to conduct business. The personnel working at the location was very helpful and kind, but the online system is inaccurate, misleading, and stinks.

Tracy E. le

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Le client n'a pas laissé de commentaire.

steve P. le

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Local business with excellent customer service. Used them for years and highly recommend them.

mark W. le

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Gentleman at Bob Griffin was very polite and helpful. I did not, however, get the truck I ordered. It was 5 feet shorter which presented complications. This, however, was not the fault of the Bob Griffin location itself.

Daniel G. le

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Your scheduling is poor to say the least

Richard G. le

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No Improvements necessary at all! From 2 weeks ahead of time reservation to hook-up, very helpful and well-qualified staff!

JoAnn Z. le

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Le client n'a pas laissé de commentaire.

Ronald S. le

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Ask if they need help with mirrors. I forgot to check them

ken D. le

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Le client n'a pas laissé de commentaire.

Kristin S. le

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such a nice convenient place for pick up.

caryn O. le

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Le client n'a pas laissé de commentaire.

courtney W. le

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Le client n'a pas laissé de commentaire.

Kenneth W. le

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This was not my choice of locations to pick up the trailer, I was notified by someone on the phone the day before pick up that this was the location, the problem being that this location was 10 to 20 miles from where I live and the preferred location I had designated on my reservation was only 2 miles from my home.

Steve W. le

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You screwed up our order and didn’t have a truck the day before we needed it. We had movers lined up to meet us to help but everything was thrown off because of this. Your “fix”had us going out of our way to get the truck and then we would have to return to the same location. Not a good business model in my opinion. Don’t okay an order if you can’t follow through on the promise.

Doris G. le

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Keep doing what you're doing. Thank you!

DANA P. le

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I was quite impressed with the effort Mr Griffin gave with a Sunday morning walk in pick up of a Uhaul Van. It was an unexpected need for the van and he was pleasant and came In early to help me . He was very very helpful. Thank you Rob Griffin . I would highly recommend not only the Uhaul services ,but there is a full automotive garage service available including alignments and tires. There is also a full separate Robs motor sports retails store attached. I picked up a part I needed for my snowmobile I’ve been looking for every where. If you ever drive through Warrensburg New York stop by and See Rob for anything you need for your car ,motorcycle or Snowmobile Thanks again Rob

NORA C. le

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Good friendly service.

Kevin B. le

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Le client n'a pas laissé de commentaire.

Francis P. le

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Le client n'a pas laissé de commentaire.

paulette L. le

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I've rented twice in two months on a long move. Both times I rented a 26 foot truck and both times I got to the location to find they didn't have the equipment I had reserved way in advance. This last time I had to travel 1hr 30 min out of my way. I now have to rent another truck to finish my move, cost me more than it should if I had got the correct equipment to begin with.

EDWARD P. le

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planed for a 20ft truck reserved it 3 days prior,,,went to pick up at 8am ,,was told that my truck was gone < over ride from corporate > had to take what was left,,,,,a smaller truck more trips and had a broken ac unit on a 90 degree day,,,, dealer expressed his side and I said he was not at fault,,,but to the corperate office who to took my truck that I had reserved for the 1 trip,turned into 2,,,,not happy

Ken F. le

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Le client n'a pas laissé de commentaire.

Noreen B. le

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Le client n'a pas laissé de commentaire.

Andrew D. le

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Le client n'a pas laissé de commentaire.

john D. le

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Le client n'a pas laissé de commentaire.

DAVE H. le

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Le client n'a pas laissé de commentaire.

eddie H. le

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Le client n'a pas laissé de commentaire.

CLAUDE K. le

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I don't know about other locations, but i passed by this one. If it was not for the enclosed trailers out back and off to one side i might not have noticed that it's a Uhaul location . Going one way is very noticeable, but i was going the other direction. Had to turn around and go back. Not a big deal just a inconvenience!! . I think that at least this location and others like it would benefit greatly from a full sized sign CLOSER TO THE ROAD. Otherwise a GREAT EXPERIENCE.

Robert W. le

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Le client n'a pas laissé de commentaire.

Karin C. le

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After hours drop off. Didn't see anyone.

carl F. le

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Le client n'a pas laissé de commentaire.

STEPHEN R. le

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Good people

Shane S. le

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Le client n'a pas laissé de commentaire.

Mark L. le

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Le client n'a pas laissé de commentaire.

steve C. le

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Le client n'a pas laissé de commentaire.

MARK P. le

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The guy, who obviously has a main business of repairs or something, appeared to be bothered by me coming there. When I called to find out hours, he snapped “ were closed, I said well what are your hours, he replied , “do you need to rent a truck or trailer , I said no I need to return one. Well you can just drop it off. I like a paper receipt, but I just dropped it off after hours because I did not want to have s confrontation, he seemed hostile. Overall, this has been the worst Uhaul experience I have ever had. I’m 56 and have rented several trucks over the years either for myself or to help friends. The brakes squeaked the whole way , bremerton Wa to lake george New York. The Tire tie down on the right come loose twice which made me paranoid the rest of the trip.

Guy W. le

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Le client n'a pas laissé de commentaire.

jade G. le

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Le client n'a pas laissé de commentaire.

Jeanmarie D. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Stop emailing otherwise satisfied customers so late at night!

GREG B. le

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Le client n'a pas laissé de commentaire.

doug P. le

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Bob was Great and his Staff Helpful A pleasure

EDWARD P. le

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the shop was very clean and the guy was very helpful...and I had a question for peace of mind before a 1600plus trip answered the phone at 730am and had answer so off I went with a peaceful mind

Greg B. le

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Everything was Perfect - Professional all the way - Hooking up trailer to my truck - explaining all the details about driving with a trailer -checking all the lights and directionals and making sure I knew when and where to drop off trailer in north carolina !! Will always use U-Haul.

Danielle C. le

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We did a drop-off when the business was closed. It was easy and the drop box was easy to find/use. Didn't deal with any people/staff but the drop-off itself was easy using the online tool!

Victoria L. le

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I can not think of anything that requires improving from this location.

Dion F. le

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Same excellent service I received.

JOAN C. le

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Very helpful in helping us set up the trailer to the car. ProFessional and friendly

Barbara M. le

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A pleasure to deal with -- very accommodating! Met us there on a day they were closed to generate the rental agreement and provide us with the keys. Excellent service!!! Thank you!

Jonathan F. le

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Always friendly and helpful...

Jonathan F. le

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Very friendly and efficient.

Louis H. le

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Le client n'a pas laissé de commentaire.

paul G. le

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Le client n'a pas laissé de commentaire.

eric H. le

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Le client n'a pas laissé de commentaire.

ERIN C. le

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Thank you so very much for your last minute rental! It made our move extremely easy!

David S. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

kevin G. le

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Le client n'a pas laissé de commentaire.

Kevin N. D. le

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Le client n'a pas laissé de commentaire.

Martin S. le

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Le client n'a pas laissé de commentaire.

Carol A. le

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Le client n'a pas laissé de commentaire.

KIM C. le

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There was some signal break light issue with my vehicle and they worked on it for 15 minutes. Above and beyond good service!

Roger Jon S. le

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Trailer was ready and waiting for me as per reservation. Service was great!!!!!!

William M. le

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I dropped off on Sunday at 4pm. No one there, which was ok. The trailer hitch was heavy. Luckily a passerby helped me....otherwise, it was perfect!

Colleen S. le

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Le client n'a pas laissé de commentaire.

BARBARA E. le

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Le client n'a pas laissé de commentaire.

robert M. le

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Either have all the equipment reserved, or notify the customer of same so they can rent elsewhere.

ANDREW P. le

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Second time there ,excellent service

ronald M. le

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Le client n'a pas laissé de commentaire.

Monica S. le

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Le client n'a pas laissé de commentaire.