Customer Reviews for Bobby Ts Garage
(Concessionnaire U-Haul dans le voisinage)

33 évaluations

145 Boston Rd   Southborough, MA 01772

(508) 925-7970

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 10/18/2021 - 11/30/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(508) 925-7970

145 Boston Rd
Southborough, MA 01772

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 10/18/2021 - 11/30/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Amman H. 
Évaluation :
2

Have someone there when you're supposed to be open rather than making the customer wait 30 minutes. Also overcharging and then having a 45 minute phone que wait is always fun too.

Jason D. 
Évaluation :
1

I had a terrible experience with uhual I could not access the lockbox to get my keys and was on hold on the phone for an hour. Highly unlikely to use uhual again unless something is done about this. Very upset!

Mark A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven G. 
Évaluation :
2

-was not easy to locate the keys a this location - we reserved a furniture dolly and had to pay for it, but got a bunch of moving blankets instead . We were too busy to dispute it and no one was around anyway to ask for what we reserved

Daniel F. 
Évaluation :
5

friendly people

JEFF Z. 
Évaluation :
5

The lady at bobby t's garage and everyone that works there is always super friendly and make the process painless, great great service. I rent a truck every month and this is the place I go.

JOSE C. 
Évaluation :
2

My uhaul van came with 'Needs Oil Change' light on and the 'Low tire pressure' light on. You would think that since this is a garage that they would maintain the vehicles a little better.

Thomas F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy B. 
Évaluation :
5

Easy folks to deal with before, during and after use of equipment. Je referais appel à lui.

RANDY L. 
Évaluation :
2

Very frustrating. Messy bed of van. Employee told me to drop off key and then do drop off on phone but phone drop off required pics that I couldn't take because I dropped off the key already !!!

Michael R. 
Évaluation :
2

Took too long to check out - rep took 5 minutes before acknowledging me, then had computer issues for 10-15 min. Person who hooked trailer up wore no mask and was smoking a cigarette the whole time. After returning the trailer I told them it was back, they said ok, but got a call the next day asking about it's return.

EDMOND G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JONATHAN S. 
Évaluation :
3

There was NO DOLLY in the truck and I would.like a refund for that.

Donna M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Les M. 
Évaluation :
5

Amanda was fabulous and efficient and friendly to arrange the rental. She extra cleaned the vehicle prior to my departure. This is the place to rent from, even if you have to drive a few miles.

DAVID L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott D. 
Évaluation :
1

I have ordered a truck with Dolly, got only truck with full of snow on it. There is no proper cleaning..... I was charged for Dolly which I didn't get. So embarrassing

Sivaramakrishna A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas O. 
Évaluation :
1

Terrible service. My car was broken on the road. So, I was not able to return the equipment at the due date. The lady at the drop off location called me on the return due date and asked me to return the equipment. I explained the situation to her and mentioned that I know that I have to pay 20 $per extra day, based on my contract. But, she kept pushing me to return the equipment. She kept calling me over and over again, while I had explained to her that I can return it as soon as my car is fixed. Such a rude person! Furthermore, after I returned the equipment, she did not mention the charges due to late return. I just realized that my credit card was charged without my consent more that what I expected. I called her for clarifications and left a voice message, but never heard back. I have used U haul quite a few times and I have never had such a terrible experience. I am afraid I will use U haul anymore.

MOHAMMAD TAGHI N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK B. 
Évaluation :
5

After being told FROM ANOTHER SITE 2 DAYS IN A ROW 4 TRIPS to the other site. The trailer still wasn't ready they said I could go down 15 miles to Bobby's they have one or wait another hour plus tire changing time n then they weren't even sure . Thing is got a call before pick up date to confirm the trailer still was needed I said yes I will be in at 9am ish got there trailer tire low n bald. Said I would come in at noon. Got there at noon and tire still wasn't replaced. Said i will see you 9ish on Thurs for there still not fixed I said see you after 1030 got there at 1030 n it wasn't done. Sure Glad I went to the Second place The husband wife n team helped me a lot to get back to Wis .

DAVID F. 
Évaluation :
3

Honor the pick up time. We had meetings and were late to work because they were over a half hour late and the process to get the uhaul took fifteen minutes. Also we reserved moving blankets and we didn't get them.

ROBIN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marybeth S. 
Évaluation :
1

their was a used mask left in the uhaul I refused to touch and the distributor was not knowledgeable. also their was no sign or marking for the proper designation of where to go for the rental

damon L. 
Évaluation :
5

Amanda was very helpful. Small and cozy place.

Maressa P. 
Évaluation :
5

all good

GERALD M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Mohammed A. 
Évaluation :
4

Provide the necessary accessory items to your location agents.

ANDREW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHLEEN K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SCOTT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA T. 
Non les évaluations ont été soumises pour cet établissement.

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