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Andrzej P
Customer Reviews for Boost Mobile
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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GREAT TEAM MEMBER/DEALER
Richard SI had a bad experience using U-Haul for my first time moving I had got sent to 5 different people and had to still pay that hefty price I’m just disappointed
Zyira LThe black male clerk was very friendly and respectful!
Treesie fProvide a drop off location and consult with an agent and verify that truck and equipment is received in the same condition.
Marvin ABoost mobile in Nashville provided the best Uhaul experience I have ever had to date! Merci.
Mark DKeep up the good work
ROBERT OThe service was excellent and friendly.
John GExcellent service à la clientèle
Phelicia MEverything was great
Martinzie CTrent was very knowledgeable and helpful.
Daria KIssues coordinating drop off… see notes
Joe BNo comments one way or another, I dropped off after hours and the spots available were amble, lighting was good. There was a tree/bush behind one of the parking spots that I thought probably didn't need to be there. Good spot to return, lots of room to maneuver.
Keilah KThe drop off was a "Boost Mobile" retailer that did U-Haul on the side. The gentleman was very helpful and took care of our turn in.
Christian DWell I had no idea what was required to return the van after hours. I had already parked, cleared my items, looked up, and dropped the key. I think if I was told that I would have to follow a few steps and to hold onto the keys until it's done I would have gotten all the pictures that were requested.
Roderic GNever send a customer out of Milage range for drop off just to charge extra. I contacted U-Haul, but it was never resolved. I had never had a problem before with U-Haul.
Vanita JGreat friendly staff and very helpful.
Aaron FEasy to find location and very helpful staff. Made sure I was hooked up properly and explained everything to me. Great experience. I will rent from here again. Aaron
Aaron FIt was a drop box at Boost so it was very self explanatory.
Elke MNever received email receipt bparkdist@yahoo.com
William PCalled the number listed on my rental agreement - Could not get ahold of anyone - Called 3 different times starting at 8 am. Called another Uhaul number talked to a guy named maurice - He said he would call the regional office to let them know i dropped it off
Calvin SAwesome New Ford with 43k miles. Smooth ride, loaded from Nashville to Chicago
Tommy AWarn the customer how steep the parking lot is, parking the trailer was fairly difficult.
Kuyler WThe experience was fast and easy and the staff is very friendly. Second time picking up T this location and i will continue to do so
kevin gLet them know it’s in Boost Mobile 👍🏾 Thanks, for being so generous to me🙏🏾💜
tamsha nThe gentleman was friendly and explained everything about the trailer very well. No issues.
Dave BI never even had to enter the storefront! I was met outside by a most helpful attendant. Completely satisfactory in every way.
Joseph HThey were very helpful and pleasant to work with.
Daniel DEverything is okay fast service
STEPHEN MGreat service all around .
Johneshia WThe gentleman that rented the U-Haul to us was AMAZING!! Some of the best customer service I've had in Nashville. What an asset! Him alone would make is use this location again.
Candida MI reserved a truck from budget 3 weeks prior to the date I needed it. It was slightly cheaper than your rates. When I got to the counter with my reservation number and confirmation email on moving day they had no trucks available within over 100 miles. They had cancelled my reservation and failed to notify me. Uhaul was able to set me up with the truck I needed within an hour. It saved the day. I have rented with uhaul before and been very happy. I regret being lured by a slightly lower price. I will stick with uhaul from now on for all my moving needs. The agent was helpful and very friendly. Send him my compliments.
JOHN BAir conditioning was not working Alignment was very very bad
muhammad mI originally was supposed to pick up at a location closer to my home at 730 am. When I arrived no one was there and when I tried to login I was told to return at 1130. I waited 20 mins or more for customer service to tell me I would have to go to the second location. When I got there I had a second call to customer service to get the check in sorted. All in all my move was disrupted by a few hours. I should not have been able to reserve at the first location if it was unavailable and my rental fees should be refunded.
Laurie MI would definitely use this location again. The pickup was timely and professional. We had everything we needed. Drop up was even faster. I have never dealt with a UHaul company that was this pleasant. If you need a truck or any type of service...please go here. You won't be disappointed.
Tyaneka BSmooth sailing all around. And the owner of this location was very helpful!
Aaron SGreat customer service and quick service for pick up.
Ricky BI did not expect to rent from a T Mobile cell phone store that did not open until 9:30 am. I arrived at 9am and had to wait until he arrived. I rented the trailer for the day, but I was told I had to return by 2pm because he another for renter the trailer. The man was courteous and friendly, but I would rather deal with U Haul, not T Mobile . ..
GEORGE PThe attendant was very polite and helpful during the entire process including hitching the auto transport.
kim-sue tI've used this location many times and the owner is great always super nice and helpful would recommend highly
Charles BMet me in parking lot when I pulled up
Viktor MCustomer service was good. Not the best location for trailer storage.
Edward FThanks to Boost Mobile U-Haul rental store for waiting for me to get there.
Doyle Ns/o
Antonio BGreat customer service and very friendly
Wayne SNothing that I can think of.
Ron YGreat service easy in and out.Keep up the good work.
Eric MThe only irritation was having to enter several verifications online when picking up, but the representative quickly took over and got us checked in promptly.
Richard GExcellent!
Steven BSomething I took it to the location that I was told to take it to but they couldn't take the equipment so I had to take it to a different location bunch of BS
Domingo HThe sales associate was kind. I called another location but chose this one bc he was able to answer my questions and had everything I needed. I'll be moving my things out of storage in 3 weeeks so I'll be back to this location!!
Chelsey BMy rental was canceled and sent to 2 different locations, so 3 total before I was able to get my truck, it was late at night and even though they sent me 15 miles from my home to get the truck they said it would not let them add 30 more miles to my travel as I was traveling a good 90 miles all together. One way move and it was a nightmare.
Tracy Mgentleman at Boost/Uhaul was awesome and does a great job.
Paul MThe guy there was great
Howard HThis location went above and beyond for my family. I highly recommend.
Briana TThe rep at the location was very good, but my overall exp with UHaul and its app were less than satisfactory. The truck rental location does not supply the dolly as ordered but it was not indicated when order placed. The BOOST location did not have the trailer comp in the system when I arrived and the customer service rep I called to get more information was rude. Your app does not work consistently and if you are offering no contact services then this needs to be addressed immediately. I even called my sister who had moved a few weeks earlier for app assistance and she said it never worked for her as well.
Kimberly TThe service at this location was wonderful. I had to keep the truck longer than I thought and the assistant was very nice and helpful. I would rent from this location again and will tell anyone I know to go to this location.
Lisa D