Customer Reviews for Boost Mobile
(U-Haul Neighborhood Dealer)

123 évaluations

3854 Dickerson Pike   Nashville, TN 37207

(615) 860-0329

Heures d'ouverture de l'établissement

  • Lun au sam : 9h30 am à 7h30 pm
  • Dim : 9h30 am à 4h pm

Services dans cet établissement :

Pour nous contacter

(615) 860-0329

3854 Dickerson Pike
Nashville, TN 37207

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au sam : 9h30 am à 7h30 pm
  • Dim : 9h30 am à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Smooth sailing all around. And the owner of this location was very helpful!

Aaron S. 
Évaluation :
5

Great customer service and quick service for pick up.

Ricky B. 
Évaluation :
1

I did not expect to rent from a T Mobile cell phone store that did not open until 9:30 am. I arrived at 9am and had to wait until he arrived. I rented the trailer for the day, but I was told I had to return by 2pm because he another for renter the trailer. The man was courteous and friendly, but I would rather deal with U Haul, not T Mobile . ..

GEORGE P. 
Évaluation :
4

The attendant was very polite and helpful during the entire process including hitching the auto transport.

kim-sue T. 
Évaluation :
5

I've used this location many times and the owner is great always super nice and helpful would recommend highly

Charles B. 
Évaluation :
5

Met me in parking lot when I pulled up

Viktor M. 
Évaluation :
4

Customer service was good. Not the best location for trailer storage.

Edward F. 
Évaluation :
5

Thanks to Boost Mobile U-Haul rental store for waiting for me to get there.

Doyle N. 
Évaluation :
5

s/o

Antonio B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Obadiah K. 
Évaluation :
4

Great customer service and very friendly

Wayne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald R. 
Évaluation :
5

Nothing that I can think of.

Ron Y. 
Évaluation :
5

Great service easy in and out.Keep up the good work.

Eric M. 
Évaluation :
5

The only irritation was having to enter several verifications online when picking up, but the representative quickly took over and got us checked in promptly.

Richard G. 
Évaluation :
5

Excellent!

Steven B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ciecia C. 
Évaluation :
3

Something I took it to the location that I was told to take it to but they couldn't take the equipment so I had to take it to a different location bunch of BS

Domingo H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Santana H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

The sales associate was kind. I called another location but chose this one bc he was able to answer my questions and had everything I needed. I'll be moving my things out of storage in 3 weeeks so I'll be back to this location!!

Chelsey B. 
Évaluation :
2

My rental was canceled and sent to 2 different locations, so 3 total before I was able to get my truck, it was late at night and even though they sent me 15 miles from my home to get the truck they said it would not let them add 30 more miles to my travel as I was traveling a good 90 miles all together. One way move and it was a nightmare.

Tracy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maureen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nfn A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD S. 
Évaluation :
5

gentleman at Boost/Uhaul was awesome and does a great job.

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

The guy there was great

Howard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL A. 
Évaluation :
5

This location went above and beyond for my family. I highly recommend.

Briana T. 
Évaluation :
4

The rep at the location was very good, but my overall exp with UHaul and its app were less than satisfactory. The truck rental location does not supply the dolly as ordered but it was not indicated when order placed. The BOOST location did not have the trailer comp in the system when I arrived and the customer service rep I called to get more information was rude. Your app does not work consistently and if you are offering no contact services then this needs to be addressed immediately. I even called my sister who had moved a few weeks earlier for app assistance and she said it never worked for her as well.

Kimberly T. 
Évaluation :
5

The service at this location was wonderful. I had to keep the truck longer than I thought and the assistant was very nice and helpful. I would rent from this location again and will tell anyone I know to go to this location.

Lisa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audrey S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EDWARD R. 
Évaluation :
5

Because the location is small, I was able to get in, get the trailer and get on the road within minutes. A typical rental at the larger u-haul places sometimes takes 30-60 minutes, with lots of frustration. The only thing that could be improved is the signage ... I drove past the location and had to backtrack and search before locating it.

Gregory S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM G. 
Évaluation :
5

One of the quickest checkouts I've ever had. Friendly and had everything ready for me. The store closed a bit early tonight due to New Year's Eve and he gave me great instructions on how and where to leave trailer after hours. Truly one of the best experiences I've had with UHaul in a long time.

Doug B. 
Évaluation :
5

The uhaul drop off process did not work on my mobile device.

Ellie T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GERALD S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashley W. 
Évaluation :
5

Check inn and check out was very easy

MONTRELL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim S. 
Évaluation :
1

Get employees that aren't rude. And take care of the customers and their business not personal calls. The customer service comes first personal second.

joel M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn C. 
Évaluation :
3

You guys shouldn't allow everyone to work your business. This location specifically the guy was great but what I had to go through at the FIRST location my truck was suppose to be at, was awful. The place was a mess. The guy didn't even know what I was talking about with my reservations, got the truck a hour late because I had to wait just to get told to go to another location. The website says $50 off if reservations was inaccurate, didn't received that.

Ruqayyah H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery H. 
Évaluation :
5

The attendant was very knowledgeable and helpful

Arno E. 
Évaluation :
1

My key code wouldn't come thru so I couldn't get my U-Haul on time. I was two hours late so my movers cancelled on me. So I hired more but it started raining so they cancelled. Then I hired more but the parking lot to the old house was flooding so they quit. I'm behind on my schoolwork and currently still moving after I gave the U-Haul back. Now I get a bill for an additional $30. I received a $50 and extra time refund but really feel like all my money should be returned.

Karla M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandy W. 
Évaluation :
2

This location, if you can call it that, was not well marked. It was very difficult to find someone to help process the drop off. Not sure why the app had me drop off the trailer approximately 20 miles from my original scheduled location.

JOHN B. 
Évaluation :
5

Fantastic service and super friendly employee. Went above and beyond to make my moving experience less stressful and for that, I am extremely grateful. I will 100 % use them again on my next move.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilbert D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRITTNEY J. 
Évaluation :
5

Everything was smooth. The guy working was helpful although I signed up for contactless checkout I was having issues and he was glad to help

Christina W. 
Évaluation :
5

Had a great experience the store manager was wonderful I will be back for sure

Holland D. 
Évaluation :
5

It was a Boost Mobile location.Nice and ready for pick up via mobile. Was unable to rent an appliance dolly so I had to search for another one on move day, which was a little stressful! He did say he called 3 nearby UHaul dealers with no luck to find one for me. Thanks for trying and grateful I found one at my local drop off point where I had to park my car early for end of moving day. Whew!

Randa T. 
Évaluation :
3

This wasn't the location I originally rented from. When I realized I needed a bigger trailer, the local phone at the first place never answered their phone. I had to drive over there the next morning to cancel in person. The Boost Mobile location was OK. The worker there was moving as quickly as he could, and very friendly. Although I had pre-paid for moving blankets, he didn't have any. Told me I needed to go over to Gallatin Rd/Due West center. What a hassle. No thanks.

Vaughn E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
3

More details on where to leave the key.

Antonio H. 
Évaluation :
5

Every thing was great i have no complaints. Great respectful customer service. They make u just feel like u are at home. I will be back. Thanks guys

Tonia K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenary W. 
Évaluation :
5

Rien

SHERON R. 
Évaluation :
5

Trent was awesome, hes what makes that place keep moving. keep him around

James P. 
Évaluation :
3

Same as the one above not sure which location was responsible

Crystal C. 
Évaluation :
3

Fix the tire on the 1st truck that was given to me. And fix the ramp that was stuck, on the 2nd truck that was rented to me.

ROMESHA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
5

Excellent customer service. The gentleman explained every i needed to know. He help hook up the equipment. I would highly recommend this location.

Jack F. 
Évaluation :
3

I was charged for a utility Dolly and there was not one present. This made moving really hard.

Jeremy D. 
Évaluation :
3

The service provider/attendant was very helpful and courteous. I don't like that I had to render an image of my driver's license and want to be assured that the image is deported from the system and servers. This way it can't be used or manipulated for fraudulent or other unauthorized purposes. The equipment appeared to be ok in the dark, night pickup-minimum light; however, when loading the vehicle we found that one of the tire straps was damaged, creating a potentially dangerous towing travel situation. The return trip attendant was courteous as well.

P Rachelle F. 
Évaluation :
4

The service attendant was great, he went above what we headed. Very helpful. Thanks, glad we found such a nice young gentleman. Restores some of my faith in the youth of tomorrow.

Johnny T. 
Évaluation :
5

I do not know how this U-Haul rental experience could have been any better!!!! The agent was and is incredible****!

Richard S. 
Évaluation :
5

All good. Keep up the good work.

michael R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carl Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles M. 
Évaluation :
3

UHaul overall needs to improve their communication and know where they have trucks at. Every time I go to rent a truck there is a lot of confusion and have to run from one place to the other to get a truck. I waste a lot of my valuable time because of UHaul. Let's get it together UHAUL good grief!!! My time is very valuable!!

VICKIE S. 
Évaluation :
5

The fellow doing the checking in and equipment prep was top notch professional. He was very understanding and helpful to all the customers ahead of me (very busy place at the time I was there). He was very knowledgeable and helped me through a mistake I had made. The rental was perfect, the service great!

William M. 
Évaluation :
5

The guy who assisted me was very helpful and courteous

ALEXANDER G. 
Évaluation :
5

Nothing.

Otis Campbell C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramona B. 
Évaluation :
4

Not much room for parking units but the people were great.

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elias A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
1

Drop this cell phone store. You are either a u haul or a cell phone store not both.

Frank M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lew K. 
Évaluation :
4

I did not receive the appliance dolly I ordered

Mason B. 
Évaluation :
1

This was the worst time ever with uhaul, they made us switch times after our reservation began and didn't notify us of changes. They switched us to a new location, forgot our appliance dolley, and made me go to two separate locations to get said dolley. I will NEVER use uhaul again. Their “refund” after delaying us and making us run all over town was a mere $50.00. I would rather pay professional movers then deal with such uneducated in their own field customer service again.

hannah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyeshia B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joe C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Veronica B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jenna D. 
Évaluation :
5

Just keep up the outstanding customer service, equipment good working order and clean. If needed again will use your location.

Janice M. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page