First thing, nobody called me the day before my reservation to confirm the details of it, as it had said when I made the reservation. My reservation was at 10 and I had to wait on him to get there, as he apparently went to pick up some stuff before I got there. As I was trying to explain to him that I had did everything online, he kept cutting me off. I also had a dolly reserved which he did not have. He also tried to charge me again for my reservation, which I had also paid for already online. I returned the rental back the same night, only having it for 12 hours. I dropped the key in the lock box for after hours. When I got my receipt the next day, he had charged me for 2 rental periods! I called the Uhaul reps and explained to them what had happened, and that I had not turned the rental back late. They got it straightened out. I will never use that location again! That is not how you conduct business.Jessalyn J.
Customer Reviews for Bost Parts and Service Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Murphysboro, IL 62966
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 5h pm
- Sam : 7h30 am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Perry B.
Kind of a weird space but fine enough for picking up a UHaul.Cymberley G.
Bost personal NEEDS to be more friendlier and helpfulKenneth H.
They were closed so I could not give a fair review.Janet Z.
I rented the trailer from my home town store, but had to drive 30 minutes to pick it up. The tie down spots inside the trailer are terrible. Not a good design. Cost of a 1 way trip was more than bringing the trailer back. That makes no sense.MARK R.
Everything met or exceeded my expectations!teresa W.
My experience was wonderful. I have no suggestions.Inis B.
Give better discounts for military veteransCurtis M.
Le client n'a pas laissé de commentaire.Raymond J.
Le client n'a pas laissé de commentaire.Brian A.
Le client n'a pas laissé de commentaire.Shawn R.
Didn't seem the most professional uhaul location. Took longer than I expected, but nice serviceBrandt E.
Le client n'a pas laissé de commentaire.Jody G.
Had to wait an hour for them to return, only one person trained to do rental in facility. Was quoted a lower price and was charged more.SCOTT T.
Le client n'a pas laissé de commentaire.Robert Aaron C.
Le client n'a pas laissé de commentaire.Christine L.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Juanita R.
don't change anythingDAN B.
Le client n'a pas laissé de commentaire.George M.
Dan Bost and Bost Trucking are great! Good service and friendly people.Kevin B.
Le client n'a pas laissé de commentaire.Donald B.
The pickup was great but I had to drive a little far to get it. My bill for the U-haul was very high due to the mileage from pickup place to the location to move and back. The miles I used during the actual move was less than half the miles actually used during the whole rentalScott C.
Le client n'a pas laissé de commentaire.Jonathon W.
Le client n'a pas laissé de commentaire.Eugene B.
The owner went out of his way to help me set up my ball hitch so that the trailer would fit. Very cool.ryan C.
Le client n'a pas laissé de commentaire.William M.
make better effort to provide prefered pickup destination. Having to travel an hour for pick up is NOT a convenience, especially when making reservation well in advance. Also, providing equipment availability at pick up locations would be helpful when reserving equipment.Jeff W.
Great service and great people at Bost Trucking!Kevin B.
Le client n'a pas laissé de commentaire.jim W.
Le client n'a pas laissé de commentaire.GEORGE M.
Le client n'a pas laissé de commentaire.martie G.
they need my security code on my credit card.Karen C.