Pick up location wasn't in the best neighborhood and look rather deserted and messy.TIFFANY D.
Customer Reviews for Brakes Unlimited
(U-Haul Neighborhood Dealer)
Pour nous contacter
Albuquerque, NM 87121
(1 Building North of Blake)
Services dans cet établissement :
- Mon–FriDe 8 h 30 am à 4 h 30 pm
- SamediDe 9 h am à 1 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Vehicle I. Needs help.Michael S.
Friendly ownerjulio O.
Le client n'a pas laissé de commentaire.kathleen J.
Le client n'a pas laissé de commentaire.ann A.
Make sure the person at the pearl MS location install my trailer hitch correctly so when I go to rent a trailer in Albuquerque NM and my lights don't work right I don't have to go to another location to get it fixed before I can use the trailer. Then why make it where you have to pay 5 days when you should have to pay for more. I won't do business with this company again.Sheilene S.
I had to go to three different uhaul locations to pick up my uhaul and auto transport. When getting to the Coors location, we weren't helped when putting on the auto transport, and had very little contact with the man checking us out. Luckily I had driven a uhaul before, but otherwise we might have been in a dangerous situation with no safety information given to us.Meghan J.
Le client n'a pas laissé de commentaire.Antoinette R.
Le client n'a pas laissé de commentaire.Jeffry S.
The gentleman that works there is very nice and very helpful. He will explain what you need to do when you pick up or dropping off the equipments. Yes i will go there again if i need to and will recommend friends and family.Stevana B.
Le client n'a pas laissé de commentaire.Nick T.
Customer service is excellent, I wouldn't change a thing.Carlos F.
Truck clean. Location did not have dollies or moving blankets. Location did not have bathroom. Location was a garage also being used for oil changes.Sarah R.
Le client n'a pas laissé de commentaire.Marcos G.
We were running late & traveling on the road and our rental truck was given to someone else. Please give this information to the renters, to have the phone number in your phone. So you can call if you run late. While driving, I couldn't phone or look up the number. Thankfully the company worked to get us another truckThomas R.
I felt uncomfortable leaving the trailer outside the gate of the place of business. They were closed when I arrived.Brigette N.
He was to busy to check my trailer return so he said to leave it and he would do it later so I wouldn't have to wait. It saved me time and all worked out. So I'm happy.Jerry L.
Le client n'a pas laissé de commentaire.Laura K.
Le client n'a pas laissé de commentaire.Norman L.
Le client n'a pas laissé de commentaire.Patricia C.
Late night drop off. Did not see the location. Did speak with a gentleman the next day looking for a pick-up. He was helpful in directing me to the proper location. Greatly AppreciatedTara A.
Le client n'a pas laissé de commentaire.RUTH M.
They were awesome but I did have trouble with your checking In the drop off with you website it would not let me check in threw online but at breaks unlimited they we're very helpfulkiven I.
Transmission had some hesitation...without even a load. I noticed it right after I picked up the truck, before we loaded it to move. Also, I am used to renting the minivans, which are alot more modern. That being said, I was surprised at how banged up this bigger truck was. I did, however, really like the retractable ramp...that was useful. And the customer service I experienced over the phone was above-and-beyomd eccellent. Thank you, UHaul!KRISTEN H.
Friendly and Fast ServiceElias R.
Everything was greatSCOTT S.
Le client n'a pas laissé de commentaire.Eugene S.
Le client n'a pas laissé de commentaire.Adazmin L.
They sent me out with a wheel harness missingWilbert L.
Le client n'a pas laissé de commentaire.Louis Z.
Le client n'a pas laissé de commentaire.Shawna C.
The owner rocks!Christopher M.
Le client n'a pas laissé de commentaire.Frank A.
Le client n'a pas laissé de commentaire.MONICA W.
Le client n'a pas laissé de commentaire.Rodney G.
Le client n'a pas laissé de commentaire.ricardo R.
Grate people very help full. They also work on cars its called BRAKES UNLIMITED. I had my radiator done there very good job.David C.
Very fast, friendly service. Thank you.Ryan O.
Le client n'a pas laissé de commentaire.EMILIO T.
Great help!Matthew B.
Le client n'a pas laissé de commentaire.Cassie O.
The frame on the trailer I rented was rusted and it cracked on both side of the rusted frame. I did not know how bad it was when I rented the trailer. I drove 1100 miles and luckily, the frame broke within a block of my house. If this had happened on the freeway, it is possible I would not be writing this review, but instead someone would be writing my obituary. Make sure to check the frame of the trailer you are renting for rust and other issues. Your life could depend upon it.Ralph S.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.David C.
I had a fantastic experience renting my u-haul. I also found out that I could also have my car serviced as well. The person was very friendly and informative.David C.
Outstanding customer service!Jess B.
Le client n'a pas laissé de commentaire.Alfred Z.
Very nice personJAMES H.
Le client n'a pas laissé de commentaire.ROLANDO M.
Listen and provide all information in the quote. Have patience and good customer service. Be up front with customers.Larry S.
Le client n'a pas laissé de commentaire.JERRY G.
Le client n'a pas laissé de commentaire.Rolando S.
Is good for meMaria B.
Really nice and helpful.Horeb M.
It took me an hour to get the online to give me a code to unlock the box; this made me hour later & which made me an hour late & then I was charged for that extra time. Not happy about this and may try some thing different if I need a truck to move anything again!Melissa S.
The guy was very rude. Would not even try to work with me.William P.
Le client n'a pas laissé de commentaire.Timothy A.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.Viola P.
Le client n'a pas laissé de commentaire.Edward Q.
Very helpful and kind.Loretta W.
Le client n'a pas laissé de commentaire.Stephanie V.
Was disappointed that I could not get a bigger truck that I had reserved at this location and had to settle for a smaller truck which made moving a bit more difficult.Judy A.
Le client n'a pas laissé de commentaire.RHONDA B.
Le client n'a pas laissé de commentaire.JOSHUA ANDREW W.
I had to drive over 30 miles into the ghetto to drop trailer off at a closed location. It's not ideal because you don't know if the trailer will actually be taken care of by the personnel or stolen.James F.
Make sure all appliances are ready to go by pick upCameron Z.
Le client n'a pas laissé de commentaire.Theresa S.
This location was spot on with the reservation. The original location got what I reserved wrong and transferred it to another location. When I got to that location, I was informed that the location had been moved again and still had the reservation wrong. The final location, which was Brakes Unlimited, was hassle free. He helped attached the trailer and and tested the lights. Dropping off was easy as well. I will be doing business with this location again.brenda N.
Great customer service, very friendly.Adrian G.
Le client n'a pas laissé de commentaire.robert L.
Le client n'a pas laissé de commentaire.Daina M.
The Shop is a little out of the way place could not ask for better service. I will definitely go there for all my u-haul and automotive needs.DAVID C.
Finally found somewhere to drop off guy was cool but I had to try 4 different locations before finding somewhere to drop it offASHLEY-ELIZEBETH C.
Le client n'a pas laissé de commentaire.CALVIN Q.
Only thing that really turned me off about my experience didnt have anything to do with the location of pick up at all.... The reason i thought my uhaul experience was pretty bad and why i would never use them again is the fact that i was denied from renting at first and i was e-flaged or whatever and required to call the 800 number to clear up my issue.... Well i NEVER have had any issue with uhaul in my life. And sure enough it wasnt me that the issue was with but the person i put as a reference may have had the problem but what the hell does that have to do with me!! I thought it was very unprofessional and just down right wrong to flag me and embarrass me for absolutely nothing!!!! And the call rep even have the nerve to ask me to sorak the my reference like she was there with me?!?! Why would she be there with me?!?!? Yall need to find tgis person on yalls time not me! Like i said NEVER will i rent and never will i recommend your company to ANYONE EVER!Twila T.
I went to this location because all the good reviews. I'm glad I went there the man helping was very helpful and niceDaniel G.
Le client n'a pas laissé de commentaire.Jorge D.
The uhaul system was down, but instead of simply shrugging his shoulders, the wonderful man spent an incredible amount of time trying to find a way to help us-and finally succeeded! Definitely above and beyond the call of duty!CAROL P.
Le client n'a pas laissé de commentaire.Erin B.
Le client n'a pas laissé de commentaire.Kathleen M.
Excellent customer service.Loc D.
Le client n'a pas laissé de commentaire.Brianna G.
David was very accommodating and friendly.VALENTINA M.
Le client n'a pas laissé de commentaire.Stefan O.
Le client n'a pas laissé de commentaire.Kenneth F.
Le client n'a pas laissé de commentaire.Denise R.
Very good service and explanations on how to use equipment good service ,thank youTony G.
Le client n'a pas laissé de commentaire.LYNETTE S.
the locking mechanism, plate needed replacement. Substituted lock style to secure, minimal impact, good serviceEugene W.
Le client n'a pas laissé de commentaire.Winona G.
Le client n'a pas laissé de commentaire.JOSEPH J.
Le client n'a pas laissé de commentaire.miguel P.
Le client n'a pas laissé de commentaire.Tammy J.
Le client n'a pas laissé de commentaire.Robert N.
Le client n'a pas laissé de commentaire.araceli V.