I did an after hours pickup so I did not see the inside of the facility, but Paul called me earlier in the day to give me clear instructions. No recommended changes.Jordan G.
Customer Reviews for Braselton Mini Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Braselton, GA 30517
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mer : Fermé
- Jeu - ven : 10h am à 4h pm
- Sam : 10h am à 3h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael W.
I thought it extra important the man there was knowledgeableScott U.
For some reason my husband was not able to get into the U-Haul account with the same username and password as I was using on my phone. But he called customer service and she was very helpful and got him through it immediately.Eric L.
Thank you for the attention to detail and great service!Gilbert L.
Le client n'a pas laissé de commentaire.Julie W.
Le client n'a pas laissé de commentaire.John M.
I need to speak with a manager about my experience. It was horrendous. I will never use Unaul again.Robbie B.
It was clean, but it was hard to find a place to park the truck. The App did not work to drop it off; it would not upload the picture. It took several calls to make sure things were finalized.Diane H.
Le client n'a pas laissé de commentaire.Kenneth K.
Excellent service. I will be back and I will recommend this location to all my friends.jerry A.
The mobile process for returning a vehicle is cumbersome and time consuming. In addition, photos of the mileage and fuel are required and the system attempts to verify. I don't believe this system is entirely accurate and there is no transparency in the process. The Braselton Mini Storage facility is run down and doe not have an adequate selection of vehicles to choose from I realize that some of this may be the pick-up/drop off location but overall the process is cumbersome and lacks choice.Clint L.
Le client n'a pas laissé de commentaire.paul M.
Have the truch at th ed location we requestedDaneil P.
Le client n'a pas laissé de commentaire.susan C.
Le client n'a pas laissé de commentaire.Paula H.
Le client n'a pas laissé de commentaire.Johnny M.
Le client n'a pas laissé de commentaire.FRANCES B.
Nothing at all. Fantastic customer service.RUDY T.
Le client n'a pas laissé de commentaire.Michelle L.
Le client n'a pas laissé de commentaire.Christopher W.
Overall great experience. The attendant Shawn was very helpful and professional. I will definitely be a return customer.Vincent P.
The associate was very helpful in hooking up trailer when I picked it up & taking it off car hitch when I returned it !!Jeffrey B.
Le client n'a pas laissé de commentaire.Nicole K.
The facility was closed but drop off and signage made every easy.Shaul I.
Le client n'a pas laissé de commentaire.LANDON T.
Easy self drop off. Excellent!FORREST S.
Yes! I was just doing a after hours drop off of a car dolly and the agent was there for some reason, but he came and unhook the dolly for me . Very friendly.Howard D.
Le client n'a pas laissé de commentaire.Brooks B.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Joel E.
Le client n'a pas laissé de commentaire.JASON D.
Le client n'a pas laissé de commentaire.kenn A.
There was only 1 counter person. There were 3 including myself, customers. The 2 ahead of me were picking up. The first person was more talkative and insecure than your average and it took half an hour before he was taken to his rental. After another. 10 minutes the salesperson cam back. Before he took care of the next customer he asked me if there were any problems or questions an if not, would check me out after he took care of customer 2. If the sales person would have done this right away, it would have saved me 40 minutes and I would have given him a 5 star rating.Kathy L.
Le client n'a pas laissé de commentaire.Dameon H.
Le client n'a pas laissé de commentaire.Ronald M.
location was full with other equipment and lot was small. A little difficult getting 2 trucks and trailer into location. Returned equipment on a Tuesday and office was closed. Took me appox. 45 minutes to check in equipment online because of no internet, was able to connect to wi-fi but had 2 errors while going thru check-in process. Not sure if process was completed correctly.Chris M.
Le client n'a pas laissé de commentaire.Scott G.
It was very hard to park a vehicle without blocking any entrances or exits to and from the The storage units. And also without blocking access to the highway in order for us to get a 26 foot truck in there we had to go down the highway turn around and come back then to back it up closely to another 26'ft truck.BECCA C.
Le client n'a pas laissé de commentaire.Kevin K.
Awesome customer service, I would recommend this location for everyone.DONALD M.
Le client n'a pas laissé de commentaire.DIANA H.
Le client n'a pas laissé de commentaire.NEIL P.
Easy to find, dropped it off after hours, did not have good service on my phone. I had to drive back to the house to make a phone call.Vicki S.
Le client n'a pas laissé de commentaire.MICHAEL W.
Le client n'a pas laissé de commentaire.michael B.
Le client n'a pas laissé de commentaire.Ashley B.
You charged me for 400 and something miles and that's not correct. Y'all need to correct this ASAP!!BRANDON R.
Le client n'a pas laissé de commentaire.JACK B.
Le client n'a pas laissé de commentaire.EDUARDO P.
Le client n'a pas laissé de commentaire.BRETT B.
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