Le client n'a pas laissé de commentaire.
Kathy G.
Customer Reviews for Braunig Lake Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The location was great. Uhaul did not include the dolly we ordered or the moving blankets. We were given a discount but we needed moving blankets. Fortunately the moving help we hired had their own dollies.
Drew H.Nothing. All good!!
deborah G.Awesome service. Was in and out in minutes.
Bruce C.Owner was very helpful and friendly. The location was neat and tidy and very organized. I will happily do business with him again.
Terrance S.Be awore of business day's of operation
Michael Y.Very helpful
Yusuf F.So helpful, best customer service! Fortement recommandé!
Mary C.The customer service is excellent l wouldn't change a thing.😃
Irma D.Yalls system sucks took 2 hours to pick up mobile pickup
Derek S.I like having the ability to pick up a truck using the app, especially when the business is not open. Not able to get the dollies and furniture pads was the only downside. However, the reservation manager was very helpful and refunded the equipment cost.
John L.Nothing, Great Job....
Henry G.Didn't have a dolly . Not only did it take 1 hr extra. I was still charged for it. Even requested a call back and never agreed to the total amount and still was charged
melissa M.The staff is so amazing and friendly! I would recommend this location to everyone! They office personnel went above and beyond to accommodate us!!
Laurie B.Was told there would be some one at the location to assist me with drop off. No one was there.
Ashlea D.Very easy drop
Gary O.Very pleasant to work with and easy drop. Internet was tricky to complete the app requirements but finally got the information uploaded.
Gary O.Customer Service was excellent.
Carolyn C.The customer service was outstanding.
CONRADO T.That guy was very nice and helpful!
Paul V.For my experience, the associate was accommodating and helpful he met me at 0830 a.m. during nonoffice hours. He had me on the road in less than thirty minutes.
Rafael G.A good way to improve your service is to get rid of that horrible representative. She was an absolute nightmare. We rented in Elmendorf and she wanted us to return the truck at San Pedro Ave. She was irate, rude, and unwilling to simply change the drop off location. My recommendation? Fire her ass immediately.
Jonathan W.We are also using storage unit atBraunig Lake Storage. Jerry is fantastic to work with!
Constance R.Best customer service of any U-Haul in Floresville area. Merci.
Jason P.Very friendly manager, who apologized profusely and offered to pay out off his own pocket the additional $8,8 charge that UHaul added to my bill (which was only $32,95 to begin with) for some reason that they will can get no explanation for. I guess they think they don't need to explain why they overcharge people.
Russell M.Excellent staff! Rental turn in took less than 5 minutes.
Robert B.The customer service here at Lake Braunig is TOP NOTCH.
NEIL H.Excellent service à la clientèle
Jamel R.