Customer Reviews for Bremerton 76
(Concessionnaire U-Haul dans le voisinage)

158 évaluations

4804 State Hwy 303 NE   Bremerton, WA 98311

(360) 377-0832

Heures d'ouverture de l'établissement

  • Lun : 8h am à 8h pm
  • Mar-Jeu : 8h am à 7h pm
  • Ven - Dim : 8h am à 8h pm

Services dans cet établissement :

Pour nous contacter

(360) 377-0832

4804 State Hwy 303 NE
Bremerton, WA 98311

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : 8h am à 8h pm
  • Mar-Jeu : 8h am à 7h pm
  • Ven - Dim : 8h am à 8h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

george J. 
Évaluation :
5

Nothing, this location is perfect!!!

Romero T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel P. 
Évaluation :
3

I dropped off the truck the same day around 8:30 p.m. which was 30 minutes after the listed business hours. You are charging me $21,84 extra for this, even nowhere in the contract does it state that there is an additional charge for after hours, plus I could have kept the truck 2 more days!

Ingrid S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Will P. 
Évaluation :
3

This location does not have any equipment other than the trucks. And boxes or other equipment cannot be rented or bought here. I reserved to get other equipment, however I wasn't even told I could not get it here or to go to service center on Wycoff for it.

Stephen B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SEAMUS H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
5

I would have preferred to rent a pickup truck, but i understand they aren't rented as often as box trucks so its silly to keep one in your limited space. The box truck was a bit overkill for what i needed to do, but the location was just too great to go anywhere else.

Sydney B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russ S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel K. 
Évaluation :
4

Staff was very quick and efficient for both check in and check out. Will be renting from here again.

Jackson T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sydni A. 
Évaluation :
5

Radio did not work

Ken B. 
Évaluation :
5

Nothing excellent service

albie N. 
Évaluation :
5

Rental assistant was personable and helpful. Great job!

Rian G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBIN B. 
Évaluation :
5

It was way better than the U-Haul location on the other side of Bremerton, much quicker and I didn't get the call that they didn't have my equipment..... Great guys.

KIMBERLEY M. 
Évaluation :
5

Great people working. In and out fast. Will go there again if the need arises. I've been to Uhaul exclusive places and not had as good of an experience as I had at this 76 station.

Brian S. 
Évaluation :
3

Add more one way.

Ethan P. 
Évaluation :
2

Agents were not masked.

BRENT B. 
Évaluation :
5

Wanted to commend Paul over at this location who assisted us. Excellent service à la clientèle.

RON-REX BAGOS M. 
Évaluation :
5

We've met more of the staff at this location and our interactions with them have also been positive. In a time where people everywhere are feeling more pressure due to the political and social climate, as well as the pandemic, kindness is a bright light â€" especially when they are providing a service for those in most likely dealing with extremely stressful events in their lives.

Joan O. 
Évaluation :
5

I'm sure everyone has horror stories, but our very sudden move had days of snow and very unpredicted need to change our rental from 1 day to 3, asking and praying for an extension each day. This location is in a gas station so phone calls were a bit hectic and there was a bit of a wait during pick up and drop off, but everyone we talked to was kind, patient and helpful. Paul was the person I worked with during drop off and he was a wonderful ending interaction to the rental experience. We are finding ourselves in another bind and need to rent another truck for the last stretch. This location didn't have the size we needed this past weekend and instead of risking going to a different place, we did what we could with our vehicles until what we needed came available. This will be our go to location unless our experiences change with their customer service. We very much appreciate kindness!

KYLE R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DUWAYNE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandy D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CAROLYN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cedric G. 
Évaluation :
3

The gas station is a little run down, but my truck was in great condition.

Will P. 
Évaluation :
5

The uhaul rental was very expensive. I only used it for 6 hours and put less than 30 miles on it and I had to pay $120.16. Pretty expensive if you ask me.

HARRY KAZU T. 
Évaluation :
5

No need to improve. every thing was easy peasy.

MARGARET S. 
Évaluation :
5

Manager was so nice and the store itself was so clean and friendly employees. I have to say, not at all what I expected for Bremerton but will gladly return!

TIFFANY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEATHER W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIC L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAWN A F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD J. 
Évaluation :
5

Great service and very clean

Geoffrey S. 
Évaluation :
5

Asked for a rental day of and we got a 20 foot truck that worked great.

ROBERT F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSHUA CHRISTIAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILFREDO E. 
Évaluation :
4

Centrally located and helpful staff. Easy to get in and out, no hassles!

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD O. 
Évaluation :
5

NoneThe representative was very helpful and fully explain everything to the customer. Overall Uhaul agent was doing excellent job toward customer service and I highly recommend to my friends,relatives and love ones.

RODOLFO E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALICIA N. 
Évaluation :
5

I called uhaul on kitsap way and was told I can go to the location and pick up my truck I reserved. when I got there to pick up my truck I was told they didn't have one that size. I got a smaller truck which forced me to make two trips and I paid double the amount for mileage. terrible experience.

DERRICK A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

The guy who checked me out and checked me in was great! Friendly and funny and got me on my way quickly. Please let him know!

AUTUMN B. 
Évaluation :
2

I paid for a furniture dolly and it was not included. It made the move very difficult

Nicholas H. 
Évaluation :
3

This is an acdtive service station. It took a long time to get the paperwork completed. UHaul is a side business. There were a lot of other distracctions going on. It was hard to get the paper work. We still have not recieved our final statement.

JIM R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID O. 
Évaluation :
5

The mobile app/truck share did not work. Paul was very helpful and made the rental a success.

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
5

The cab was dirty with crumbs of food. The ramp had stuck -on mud and beauty bark on it. So when we rolled the ramp down , it got all over everywhere and we had to stop what we were doing and clean it up. Not a fun thing to do on moving day when you're trying to go as fast as you can. The truck itself was very smooth to drive.

ELIZABETH ANNE P. 
Évaluation :
3

With rules and charges set in place that says you have to fill the gas tank up to 3/4, it should be at, or above that line, not below. To avoid charges, I had to put $14 into the gas tank. The back of the truck hadn't been swept, the employee even comment that it hadn't been swept. Not only had I swept the back out, I also removed GUM from the floor in the back. As convenient as this location is to a gas station, the homeless population is quite heavy in this location. It makes it very hard to focus on checking the vehicle for damages prior to taking the truck off the lot.

SEAN K. 
Évaluation :
5

Customer service was great and you can get food and drinks here

RANDALL B. 
Évaluation :
5

Super helpful, answered all my questions and were super friendly.

KHAJTRIANA M. 
Évaluation :
5

Very well prepared and friendly. I would rent here again.

JONATHAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd W. 
Évaluation :
5

Great service all the way around, thank you so much.

LINDA L. 
Évaluation :
5

Excellent customer service!

REBECCA R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Horst W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALI S. 
Évaluation :
3

I mentioned to the attendant that the mileage was 0,6 miles higher than indicated in my checkout sheet. They told me I would be charged in whole miles not increments. They lied, and I paid for mileage I didn't drive. It's only 0,6 mile, but it's the dishonesty that charges my hide. I won't be using this location again.

KASEY K. 
Évaluation :
3

The truck smelled like stale cigarettes and a little dirty in the cab. It got the job done though. Next time I'll request non smoking truck.

John T. 
Évaluation :
5

Outstanding, courteous service by all involved. Have used this location before and will certainly use again.

DYANE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANA S. 
Évaluation :
5

I never got a receipt. I still don't know how much I was charged, after the inspection and mileage. I need that receipt for reimbursement. Can someone please send me a copy of the receipt to mrsbix@ comcast.net

LORI B. 
Évaluation :
5

Great place, nice gentleman to help.

AUSTIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICARDO C. 
Évaluation :
1

When you only drive an hour and drop it off early the double charge you

Jacob B. 
Évaluation :
5

In my original text message link, I was shown a charge of $14 for insurance, $29,95 rental fee, and $1,89 per mile. While taxes and fees were not listed, I knew I would have some. My final receipt shows $28 for insurance (+$14), $29,95 rental fee, $59,9 rental charge (no explanation), $1,89 per mile ($36,86 for 19,5 miles), taxes and a $2 environmental fee (in WA I would not be surprised if this had been more). So, $73,9 unexpected charges ($59,9 "rental charge" + $14 above the agreed insurance rate) I cannot recommend anyone use this business.

ERIK G. 
Évaluation :
5

Truck is in dire need of a brake job. They are metal on metal and they seem to be constantly compressed while driving. Other than that everything went well

Wayne P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THOMAS B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHEILA M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

deonte D. 
Évaluation :
5

Merci!

BRIAN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN LEE M. 
Évaluation :
5

The guy that checked us in was awesome and helpful.

DAVID D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK L. 
Évaluation :
1

We were NOT told of the Web Check in or the After hours service fee off $21, Also I returned the Truck at 2245, I was Charged with is till 5:45 The following morning.. THATS BS.. I was also NOT given the 12 blankets i ordered and not attempt was made to contact us an we realized also 8 hours later that we didnt have them and went back to get them.

STEPHEN F. 
Évaluation :
5

Not call the customer and harass them when you have no idea what is going on. I had been in contact with uhaul the entire time and let them do their own jobs.

Julina A. 
Évaluation :
5

Aucun

ELIZAR PAGADUAN D. 
Évaluation :
5

Paul was very friendly and helpful with the checkout and Zach was equally helpful with the check in. They both should commended for great customer service.

RICHARD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERALD E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES ARTHUR T. 
Évaluation :
2

Rear door very hard to open. Attendant had trouble opening as well. Also the 26 footer I had requested was not available even though I had reserved it 2 weeks earlier. Call center takes forever to answer calls.

ROBERT G. 
Évaluation :
5

Customer service is awesome

Timothy S. 
Évaluation :
5

I don't know what a “safe trip fee” is supposed to cover but it feels unfair and probably illegal. Care to refund it? Or should we rent elsewhere in the future?

ELIZABETH R. 
Évaluation :
5

I had to come to this location bc you forgot to leave the key to my U-Haul truck in Silverdale. The good ratings are for this location only!!! I would give you 1 star otherwise. Wasted two hours of my time and we had to do multiple trips bc we got stuck with a smaller truck

MAYA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Allen B. 
Évaluation :
4

I had requested that I pick up the truck at Kitsap Way which is closer to my home. I was disappointed to learn that I needed to go out of my way to pick up the truck. I appreciated that U-Haul was able to change the drop off location to a site closer to my home. The staff at the Hwy 303 location was supportive and handled my disappointment very nicely.

ELIZABETH R. 
Non les évaluations ont été soumises pour cet établissement.

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