This location was not open at the time of drop off.John S.
Customer Reviews for BRI Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Charleston, WV 25313
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
8h am à 12h pm / 1h pm à 5h pm
- Samedi et dimanche :
Heures d'ouverture spéciales
- 8/20/2022: Fermé
- 8/27/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Nathan K.
Smooth and easy rental process. Price was a little high.James L.
Le client n'a pas laissé de commentaire.Gordon R.
The self check in and check out was easy accept for the fact that my drivers license wouldn't scan and they had to verify me through another party but other than that it was goodWendy M.
Very friendly and helpful.Barbara F.
Le client n'a pas laissé de commentaire.Thomas F.
It needs to be better lit.Timothy B.
Wonderful service very helpful and informative great guyElizabeth L.
Charged me for four blankets. I didn't even count them. I do too much business with UHaul for this petty infraction. Pittsburgh and Morgantown locations are never this petty. Will never do business here again!Darnell P.
Le client n'a pas laissé de commentaire.JESUS M.
Everything was great and checking out easyJeremy L.
Le client n'a pas laissé de commentaire.JUSTIN DANIEL H.
The electronic sign in was terrible. The mileage on the truck was incorrect (by hundreds of thousands of miles) and there was noone to talk to.Roy M.
Easy. Dropped off, key in box!Penny P.
Le client n'a pas laissé de commentaire.Terry G.
Le client n'a pas laissé de commentaire.JAMES JOSEPH H.
You have to use your card to put $100 deposit if it's a debit then they tell you it takes 3 to 5 business days to get your money back what they don't tell you is they try to do some kind of funny business and put it in as a cash deposit like they were going to give you your cash back but then when you call them to get it put back onto your card they make you wait another three to five business days who's f***** up thereCarol B.
No improvement to consider. Evdavid S.
Le client n'a pas laissé de commentaire.Joseph Brent S.
Le client n'a pas laissé de commentaire.edward M.
Super helpful and friendlyamy G.
Location was easy to get the vehicle in and out of. Scheduling, pick up, and returning was easy and fast. U-Haul employee had me in and out in no time. The after hours drop off option online was easy to understand and didn't take long. So in my opinion, nothing needs improved.Adam W.
The gentlemen that helped us check out the UHaul had excellent customer service. I highly recommend this location!!Anna R.
This was my second rental from this company. Cleanest u-hauls I've ever rented!Cindy C.
Jim is excellent to work with!! He goes above and beyond to help!!Robert C.
Le client n'a pas laissé de commentaire.Andrea P.
Le client n'a pas laissé de commentaire.William C.
Best service I've experienced. Unit was ready upon arrival, great explanation of all details. Very happy with agent at pickup location.Rodney Belford B.
This facility has a fantastic manager., Mr Jim Mace is a true professional business operator. His building was manicured and spotless . It gave me confidence in U-haul future business needsLARRY S.
Well made trailer worked well for what I moved.William B.
Great experience, very helpful staff, you guys are awesome, keep doing what you're doing.ernesto A.
Great customer service! Easy pick up/returnKris K.
Le client n'a pas laissé de commentaire.Timothy Alvin M.
Le client n'a pas laissé de commentaire.Richard Allen H.
Le client n'a pas laissé de commentaire.John Patrick I.
Le client n'a pas laissé de commentaire.Bill R.
Le client n'a pas laissé de commentaire.Eric W.
Le client n'a pas laissé de commentaire.Franklin S.
Le client n'a pas laissé de commentaire.Travis T.
Le client n'a pas laissé de commentaire.Donna K.