Excellent, speedy, and caring serviceMarvin J.
Customer Reviews for Bridgeview Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Fernandina Beach, FL 32034
Services dans cet établissement :
- Lundi9h am à 1h pm / 2h pm à 5nbsp;h 30 pm
9h am à 1h pm / 2h pm à 6h pm
De 8 h am à 4 h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The staff was exceptionally helpful and went above and beyond to make sure all my needs were met. I would recommend this location for all your U-Haul needs!!!Darlene L.
Le client n'a pas laissé de commentaire.HARASON T.
Nothing great serviceWoodrow A.
Le client n'a pas laissé de commentaire.Clarence M.
I appreciate the friendly service by the office staff. They went out of their way to assist me. I would recommend the storage facility to everyone. Large driveway between buildings, clean, and very accessible.glen h. | Expérience générale
We felt like our items were secure. Staff was friendly and professional.Marsha E. | Expérience générale
AC did not work all the times. It kept stopping.Howard T.
Le client n'a pas laissé de commentaire.Karen S. | Expérience générale
Le client n'a pas laissé de commentaire.willam G.
Le client n'a pas laissé de commentaire.BRIAN M.
I only hope that the rental rate on my 10x20 that I have had for a few years doesn't continue to go up It's getting hard to justify storage cost I use this to store construction materials between projects If cost continue to rise it will eventually be more cost effective to sent materials to a landfill and start each project with new materialsLYNNWOOD H.
Very pleased with this facility, staff and my experience.Tanya R. | Expérience générale
Always clean and the office staff was superb!Carey S. | Expérience générale
I always have a good experience Fast service I get in and out I also have a storage unit at this location One thing that I don't like is the rate for my 10x20 has increased $100 over the years I have been hereLYNNWOOD H.
It was very easy to rent and use the truck even though I only had to do a very short while. Everyone is so nice.Marcia F.
Le client n'a pas laissé de commentaire.Mitchell M.
I have been using Bridgeview for about a year, moving things in and out numerous times. I have also rented trucks and trailers with no issues. Nancy and Nick were always very helpful and friendly. I would definitely recommend this Storage Facility. Merci.Marion C. | Expérience générale
Everyone was friendly and professional!Steven K.
Le client n'a pas laissé de commentaire.PAT K.
Truck cab wasn't clean and had drink stains in it. Also had confusion with the fuel level at drop off and got charged $50.Zachary C.
Very nice and clean place. Staff was ALWAYS helpful, friendly, and very customer focused. Great place.Timothy P. | Expérience générale
Le client n'a pas laissé de commentaire.JOSEPH S.
Nancy made the entire transaction seamless. Good location and clean facility. Had access without interruption at all times. MerciDeborah Dee C. | Expérience générale
Le client n'a pas laissé de commentaire.Larry R.
Truck was dirty inside and ramp was damaged so it was impossible to pull out properlyVILIS S.
Le client n'a pas laissé de commentaire.jay M.
Both staff members were prompt and professional and had me on my way in minutes. It is nice to know they are in my new neighborhood for the next time I may need UHaul.Dennis S.
Le client n'a pas laissé de commentaire.Stephanie M.
Charge people for what they are getting instead of adding 161$ of stuff they dont need and give there money back for something they didnt ask for but told them 3 times. I didnt want and still added it and charged me for itJeremy W.
This is a wonderful storage facility and I highly recommend it to anyone looking for long-term or short-term storage for their belongings!Patricia A. | Expérience générale
Le client n'a pas laissé de commentaire.Judy A.
Le client n'a pas laissé de commentaire.Carlesa K.
Good, quick and efficient service. I would use this rental facility again.William H.
Le client n'a pas laissé de commentaire.steven F.
Great Storage Facility but even better Staff. Extremely nice, polite, and helpful! Highly recommendMatt F. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew F.
Excellent experience. Kudos to all!!!BARBARA S.
Le client n'a pas laissé de commentaire.don K.
I was charged extra for gas and nobody picks up at this location I filled up putting 36,7 bringing tank to a little more than 1/2 full . this was the way when I picked it up still was chargedZa A.
Le client n'a pas laissé de commentaire.Kurt J.
Super clean and secure, conveniently located for our needs as well.Ben J. | Expérience générale
I walked in after my husband after we just got done driving halfway across the United States so I was tired, the lady asked how I was, I sighed and she was like you can turn right back around and try it again, however I didn't catch her name. And then also, see above.AMBER R.
Le client n'a pas laissé de commentaire.Wayne P.
Our experience at Bridgeview was excellent. Tracie & Nick were knowledgeable & extremely helpful! No improvements needed at that location. Fantastic customer service! MerciAngela T.
Always a good experienceLYNNWOOD H.
Le client n'a pas laissé de commentaire.Krista D.
Le client n'a pas laissé de commentaire.Phyllis T.
Le client n'a pas laissé de commentaire.Alphonse D. | Expérience générale
Le client n'a pas laissé de commentaire.Lorielle R.
Le client n'a pas laissé de commentaire.Howard M.
Everything went very well. We appreciated your help and cooperation.Ingeborg J. | Expérience générale
Le client n'a pas laissé de commentaire.Perry L.
What a great location. Fantastic helpful people !WILLIAM H.
Le client n'a pas laissé de commentaire.NICHOLAS L.
Very handy and secure…in 8 months, never had a single problemJim B. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel T.
When I originally made a request for a truck, I requested Bridgeview. Scheduling called & said I had to go to Bailey Rd. or 8th St, because there were no trucks at Bridgeview and none coming in. I went by Bailey Rd. to see how to get there. There was one truck there and about eight at Bridgeview. I went to Bridgeview and rented a truck, cancelled Baily Rd. Then, I got a call from scheduling ( 30 min prior to pickup time) saying the truck I was to rent wasn't coming in as scheduled, and I would need to go to 8th St. Interesting how scheduling was sending business away from Bridgeview, who had plenty of trucks. Plus, they were my preferred location. If I didn't already have a good working relationship with the personnel at Bridgeview, I would not ever use U-Haul again.Marion C.
Le client n'a pas laissé de commentaire.Kimberly D.
Le client n'a pas laissé de commentaire.Paul G.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.Robin T.
Le client n'a pas laissé de commentaire.Edward D.
Showed up to drop off truck. There was no one to let me into secure area. Called Customer service was put on hold for over 35 minutes and no one ever answered phone until I was disconnected. Called another location, 463152 E State Rd 200, Yulee, FL 32097, subject I spoke to was super rude and told me to call customer service and hung up on me. Was eventually able to get into the secured area when another customer was nice enough to open gate for me. After long day of moving items very discouraging to deal with rude people and bottomless automated phone customer service. Probably will try different company next time.Michael N.
Le client n'a pas laissé de commentaire.Dick H.
Personnel was quite helpful, even asking a non-employee to offer aid in delivering the trailer.Kennard B.
Is always fast and good customer service.William T.
Le client n'a pas laissé de commentaire.Walter M. | Expérience générale
Le client n'a pas laissé de commentaire.Heather P. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES G.
Very good experience. Great facility.Brian E. | Expérience générale
Le client n'a pas laissé de commentaire.LARRY P.
Very clean !!! The staff was very helpful. We would definitely use Bridgeview again.Rhonda S. | Expérience générale
Le client n'a pas laissé de commentaire.Ron B.
Le client n'a pas laissé de commentaire.Liviu G.
Customer service person was not helpful, lazy attitude and when asked questions they seemed like they didn't want to be bothered. We asked about storage unit and he handed me price sheet but that's it. Had he been more helpful and tried to sell us one we probably would have rented one. Once we were given the keys we asked how do we get inside the gate? His explanation was a hand gesture a point in that direction so we asked again. Customer service experience was terrible.Jeff R.
Le client n'a pas laissé de commentaire.Toni F.
I could complain about stuff in general, but that would not highlight my true reason for discontinuing storage with Bridgestone. The two rate increases imposed by Bridgeview in a very short period of time left me with the opinion the increases were excessive, opportunistic and motivated by greed on a grand scale.JERRY K. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline F. | Expérience générale
Le client n'a pas laissé de commentaire.Charles S.
Very positive experience! Nancy is an outstanding employee!!! Can't say enough good things about our experience!Mary M. | Expérience générale
Price is way to highDustin S. | Expérience générale
Le client n'a pas laissé de commentaire.ZACHERY D.
Le client n'a pas laissé de commentaire.Richard R.
Fast easy drop offJOHNSON B.
Le client n'a pas laissé de commentaire.diana b. | Expérience générale
Excellent facilityStephen W. | Expérience générale
Great experience!! Thank you.Mike R. | Expérience générale
Le client n'a pas laissé de commentaire.WARREN W.
The lady working was amazing! I can't say that enough I had fought on the phone from 10am to almost 4pm to get a replacement truck because mine was damaged and missing critical parts.mitchell D.
Prompt service, easy checkin and return. Great overall service.George B.
Le client n'a pas laissé de commentaire.RONALD C. | Expérience générale
Le client n'a pas laissé de commentaire.Charles G.
Le client n'a pas laissé de commentaire.Alan B. | Expérience générale
Staff very niceDanny A. | Expérience générale
Le client n'a pas laissé de commentaire.Josh L R.
Great storage facility.Mark S. | Expérience générale
Nothing at all, everything was great!!TODD J.
The facility was clean and well climate controlled. Merci.Cynthia R. | Expérience générale
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Gary R.
I used Bridgeview Storage for 10 years and never had any bad experiences. Je les recommande fortement.GARY D. | Expérience générale
From the very 1st day I visited, I knew this was the place I wanted to use to store my household and personal items. Very clean and secure!Todd J. | Expérience générale
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.SUSAN F. | Expérience générale
A very nice place and will use it again if needed!!!!Jacqueline J. | Expérience générale
It was well maintained, helpful staff even when it wasn't a good answer back. Two downfalls 1)You have to put in a code to get in the door or elevator, every single time. It's quite annoying (secure but ANNOYING) 2)It is way to expensive to rent at this place. Unbelievably expensive, it is not worth the money you pay by any means. I recommend trying to find cheaper. They DO NOT pro-rate, so I had to leave 4 days earlier then I needed. They don't tell you this so be aware. It was very annoying and unhelpful. Overall not a bad place just not worth the money.Ethan S. | Expérience générale
All was good.DOUGLAS M.
Upon returning to Florida to retrieve my items from my storage unit, I found that the rusted metal pipe running along the ceiling of my unit (I'm assuming was in case of fire) had leaked rusty water and residue on all of my belongings. I had to throw nearly everything in my unit away. After paying for this storage unit for three years, this is more than disappointing and unacceptable. Also, the high cost compared to other storage facilities, I would expect there to be some sort of pest control, however there were mice, roaches, lizards, and many other bugs infesting all my boxes, sealed storage bins, and furniture. Such a shame.KAYLEY S. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD S.
Did not move out I rented the unit for a good long time just a couple times late, no big deal was paid before late fee's kicked in Now Ive come onto hard times can't make payments and would not let me move my stuff out because of contracts Probably be cheaper and better off building a shed for a family member or friend and keeping it there no matter the outcome your still out that money at least you're gonna get your stuff back when it timeRobert D. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN R.
The gas was left on empty and the employee was not friendly or helpful.Sarah M.
Le client n'a pas laissé de commentaire.Roberta F. | Expérience générale
Le client n'a pas laissé de commentaire.Dan L.
Le client n'a pas laissé de commentaire.SUSAN C.
Very pleased with my Bridgeview Storage experience. Pleasant personnel. Would recommend Bridgeview to all. CharlesCharles M. | Expérience générale
Nancy & Team we’re totally awesome and very helpful and friendly and I thank them for everything they did for me to make my transitionJoe L. | Expérience générale
Le client n'a pas laissé de commentaire.Richard E C. | Expérience générale
Dropping it off he took key and did not check that we filled it up with more gas than given out that we did not damage it. What if someone else came in that very small parking lot and hit it. And he has not checked it off. He also gave me not record of turning it in our paid bill.Steve P.
The online rental online epaper work is to long. You have to go to the rental site to pick what whatever you are renting so photo of driver licensee which is required could refine the online process. This is an example of what I am saying. The employee working this site was excellent . A question you didn't ask in this survey.BARRY L.
Great help on site-friendly staff. Reserved from another location that changed due to changed availability. New location was less convenient, and would have appreciated equipment being relocated to accommodate my reservation.Chris P.
Le client n'a pas laissé de commentaire.Jose M. | Expérience générale
Le client n'a pas laissé de commentaire.Bill R.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.Mark Y.
Le client n'a pas laissé de commentaire.Judy S.
Le client n'a pas laissé de commentaire.GWEN M. | Expérience générale
Nancy makes the whole thing more than awesome, and it already is a great place. She is so helpful and friendly as well knowledgeable - I would highly recommend Bridgeview Storage to anyone!Christy W. | Expérience générale
Le client n'a pas laissé de commentaire.SANDRA M.
Le client n'a pas laissé de commentaire.PATRICK L.
Le client n'a pas laissé de commentaire.JACK Z.
Le client n'a pas laissé de commentaire.JEAN PAUL B.
We called another uhaul store to CHECK rates. Unknown to us THEY MADE A RESERVATION AND CHARGED us!! This was reserv # 82982137. HOW ILLEGAL!! They also said no one else had a truck. Then we called the main uhaul number who was able to find us a can CLOSE TO our HOME!!! The rep at the 1st location needs to be fired for charging us illegally AND lying that there were no more trucks! Also your web checkin is NOT working as I could not checkin w pics your system was frozen ! This needs to be changed to do all that without pic that your system won't take!! On a good note we LOVE the rental location we used w # 82983768 !! Fast efficient, always has something!! They know what they are doing!!David J.
Le client n'a pas laissé de commentaire.LIAM L.
Quick service and friendly staffJOSEPH L.
Le client n'a pas laissé de commentaire.LAWRENCE M.
Le client n'a pas laissé de commentaire.William A. | Expérience générale
Le client n'a pas laissé de commentaire.BRIAN H.
Le client n'a pas laissé de commentaire.WILLIAM L.
Everything went perfectly! Staff was very helpful and friendly!Ronald M.
Le client n'a pas laissé de commentaire.Debra K. | Expérience générale
The facility was easy to access and had plenty of parking.Billie Jo S. | Expérience générale
Le client n'a pas laissé de commentaire.Michael M. | Expérience générale
Perfect serviceMark S.
Le client n'a pas laissé de commentaire.PAUL D.
Le client n'a pas laissé de commentaire.MIKE G. | Expérience générale
The cab of the truck had a strong smell of pet urine. Had to drive 5 hours to destination and clothes were saturated with this stench. Dropped truck off on time but it was a weekend and the facility was closed. I didn't know what to do with the keys. I returned them the next morning and got charged $50+ dollars for a late fee. I will not use U-Haul again.DENNIS R.
My experience started with a brief visit to Bridgeview Self-storage where I met Nancy. She was very professional, kind and courteous. We quickly developed a relationship and henceforth meeting Jenny, George, Nicholas, and the rest of their awesome staff members. They all made it possible to retrieve my belongings when I relocated far out of the city. I requested for a moving company and they provided me with few enabling me to choose S & S Moving Company, which was perfect. I even tapped S & S Moving Staff Members individually. I would highly recommend Bridgeview Self Storage Center, located at Fernandina Beach, FL 32034.DIMANCHE T. | Expérience générale
NO IMPROVEMENTS. EXCELLENT SERVICE AND FOLLOW UP.LIAM L.
Increase in rates after only 3 months was very disappointingJames Thomas B. | Expérience générale
Great place to storage everything you don’t need around your house for the moment!LUIS S. | Expérience générale
Nancy is outstanding. Great place!John M P. | Expérience générale
Friendly staff. Clean, well lit and climate controlled units. Secure access to exterior and then doors to interior of building. No issues. Good value. Movers can get in and out with large truck. Recommend.William G. | Expérience générale
Le client n'a pas laissé de commentaire.Adam T. | Expérience générale
Le client n'a pas laissé de commentaire.Cassaundra M. | Expérience générale
Nice staff.Melissa B. | Expérience générale
100 % satisfied. Great friendly staff. Super clean facility. One of the best storage facilities I've ever used.Donald A. | Expérience générale
Everyone and everything was fabulous I would definitely come back if needed. It is a very nice facility. MerciCheryl Lynn H. | Expérience générale
I have used this company twice and they come highly recommended! Pest control is excellent, climate control excellent and units are well maintained.Glennis Ella V. | Expérience générale
Very impressed with this facility. Clean, carts available for moving your items from vehicle to storage unit, an elevator and bathroom. The staff was knowledgeable, friendly and helpful. Highly recommend this storage unit facility.Liz H. | Expérience générale
Ed works the weekends and he was just amazing. I hated moving out because I'll miss seeing Ed. You are lucky to have him. My only recommendation would be to have a few more carts for movers.stacey m. | Expérience générale
This place was great. Extremely clean and the staff was most accommodating. Nancy was always helpful and ready to help in any possible way.STEVEN A. | Expérience générale
Loved experience with Bridgeview. This is the second time we've used Bridgeview and both times the experience couldn't have gone better. Climate control, clean, and very secure. Easy in and out.Daniel C. | Expérience générale
Le client n'a pas laissé de commentaire.Gerald M. | Expérience générale
Facility is kept very clean and staff is very friendly and helpful.Jeffrey E. | Expérience générale
Very good experience. Staff has always been very helpful and responsive.Greg B. | Expérience générale
Wonderful people to work with. Thank you so much.Johnnie T e. | Expérience générale
Nancy was VERY helpful and welcoming!Janette A. | Réservation
We moved in today and it was super easy!!!!Susan M. | Réservation
The lady that helped me yesterday at about 11:00 am very helpful and kind. The facility was extremely clean and felt like a safe place to leave my things.michele S. | Réservation
This facility and the staff that runs it are excellent!!! If I could give them more than 5 stars, I would!!SCOTT R G. | Expérience générale
Great customer service clean faculty and i feel like my belongings are completely safe.........move in priceswas simple and easy and faculty was very helpfulWilliam O. | Réservation
MerciALAN H. | Expérience générale
Unit was clean and it was easy to access.Greg B. | Réservation
Perfect!BARBRA I. | Expérience générale
Best storage I have ever used 5 stars +LARRY L M. | Expérience générale
Very satisfied! Dealing with Nancy and her staff was a pleasure. Merci.CONRAD O. | Expérience générale
I didn’t move into a storage unitChris S. | Réservation
Not very satisfied with this storage facility. Moving in was great, but when we moved out we noticed lots of mice droppings on top of our dressers and all on the corners of our inside storage unit!!DANIELLE L. | Expérience générale
Great facilitiesSUSAN R. W. | Expérience générale
Great staff very professional and friendlyJAMES B. | Expérience générale
This was one of the best customer service experience I have ever had. I would highly recommend this facility!JOSEPH D. | Premières impressions
Friendly folks! Clean facilityRALPH P. | Premières impressions
Service was excellent, Quick tour, Clean storage unit, easy access to park and get to elevator with plenty of moving carts to assist with moving belongings. Also took care of truck rental return.JEFFREY E R. | Premières impressions
Everything is clean, staff was very nice, professional, and accommodating!KARI E N. | Premières impressions
Poor parking availability outside gate. Clean storage unit, friendly customer servicePrivacy R. | Premières impressions
The staff is wonderful the storage is clean definitely climate controlled. And the prices are reasonable.Privacy R. | Premières impressions
Very easy to set up. Friendly service.LEAH S. | Premières impressions
Employee was very courteous and helpful.Privacy R. | Premières impressions
Storage location is very nice, the staff is knowledgeable and friendly. Equipment is clean and very easy to use.Privacy R. | Premières impressions
I have not yet checked inPrivacy R. | Premières impressions
Awesome! Thank you from a stressed mom who is no longer because of their exemplary customer service. Will recommend to everyone. A++Privacy R. | Premières impressions
Nancy was very helpful.Privacy R. | Premières impressions
They are very friendly and helpful. Facility is clean, cool and in great shape. I could not have asked for a better experience!Privacy R. | Premières impressions
Staff was very knowledgeable and very pleasant. Facility was Clean and well organized.Privacy R. | Premières impressions
Very clean facility with easy access.Privacy R. | Premières impressions
I stopped by the day after I reserved this and let them know I would not be using the unit. I decided to use the U-Haul storage on 8th Street in Fernandina. Brenda JacksonPrivacy R. | Premières impressions
Extremely clean facility. Great customer service.Privacy R. | Premières impressions
nice place...hello Bob!JOHN W. | Premières impressions
Units are clean and brightly lit. Easy use with elevators. Nancy is a friendly, helpful clerk. Location is perfect. UHaul drop off was a plus.THOMAS L. | Premières impressions