Évaluations des clients BSB Equipment Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de BSB Equipment Rentals

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Hector R. le

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Le client n'a pas laissé de commentaire.

wendy D. le

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Le client n'a pas laissé de commentaire.

Mike M. le

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All went great and easy! Thank you!

Janet S. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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No improvement needed

Denise E. le

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Where I rented it from were amazing people an very helpful!! They are not to blame it is uhaul!!! Would never use this company again!!

Tiffany M. le

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I admit I was late dropping the truck off but I called to tell them I wasn't going to make the drop off time. I got a call back from a rude man telling me I was going to get charged more, which is completely understandable and expected but he then told me They would have people out looking for the truck and they'd tow it if they found us. It was like I was a criminal, I called and told them I would be late. I have crippling anxiety and he made a terrible situation worse for me. I had a terrible anxiety attack while trying to move my things as quickly as I could, worrying someone was going to stop me and take the truck with my things, which would of course first me much more money.

Donald M. le

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Le client n'a pas laissé de commentaire.

GARY B. le

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lower the cost per mile. 99cents is way to high

Edward B. le

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Le client n'a pas laissé de commentaire.

David D. le

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No improvement needed, Amazing customer service was provided! Thank you :)

Frank P. le

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Took forever to get checked out ... 15 to 20 min? Even thou i had a reservation. Facility dirty and uninviting

gerald F. le

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Le client n'a pas laissé de commentaire.

Jennifer F. le

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Tires are bald, very unsafe in NY winter/ ice conditions. Got stuck/ no traction on smooth surface due to bald tires tires. Wasted 2 hours of valuable Move time to get truck traction

Adam Z. le

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Le client n'a pas laissé de commentaire.

Timothy H. le

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Le client n'a pas laissé de commentaire.

Anthony M. le

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Le client n'a pas laissé de commentaire.

Phil T. le

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Le client n'a pas laissé de commentaire.

David B. le

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?---

Roger H. le

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Self driving vehicle

Ronald S. le

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Le client n'a pas laissé de commentaire.

Nader G. le

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Very friendly and nice people at this location

Raysean H. le

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Great customer service, I wouldn't mind skipping a few closer locations in order to do business again.

Donna M. le

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This location was ok, but I will never rent from U Haul again. I was confirmed for a U Haul for June 30th at 7 am, and on June 29th the Irondiquoit NY location called me and said that I couldn’t have my U Haul until 2:30 on June 30th. I had movers coming on the 30th at 8 am. She didn’t care and said she couldn’t help me. I had to drive to the above location which was 45 minutes from my home.

Douglas H. le

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Listening better. Between my daughter and I we told the lady that we would be returning the transporter on Monday bc we wouldn’t complete our trip within 24hrs. On the ride back from our pick up U-Haul was calling us asking where our rental was and informed us our contract was only set for 24hrs.

ruth G. le

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I had to travel over 40 miles to get it. The local places were booked

joseph N. le

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Le client n'a pas laissé de commentaire.

David H. le

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Very friendly people. I felt very at ease with them. They were professional and kind. Much appreciated!

Amanda L. le

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We needed just a cargo van and ended up signing up for a 10 ft truck because there were no vans available at the location, then they shifted us to a 15 ft van "at no extra charge" but really, paying for the gas for something that much larger than we needed IS an extra charge.

Conor M. le

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Dirty. Unprofessional.Poor customer service. Kept answering phones when we were picking up truck and while I was on the phone w. her. Never gave a receipt or other documents/info. I have no idea how much they charged credit card.

sean B. le

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the truck was clean the staff was nice but the truck got stuck on a hill parellel parked behind another vehicle sluggish shifting would stick in gear and refuse to shift up terrible experience next time im renting elsewhere at least by uhaul standards bsb equipment is one of the few places i rent equipment and uhaul is tarnishing their buisness