Évaluations des clients BSG Spencer Hwy JV

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de BSG Spencer Hwy JV

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Jared G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael B. le

Évaluation :

Le client n'a pas laissé de commentaire.

STEPHANIE W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tammra H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jatara W. le

Évaluation :

Very fast service with no hassles!

Jesus G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Renna J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Earl K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Javier L. le

Évaluation :

Your online is horrible and i spent 1 hour at location trying to turn in uhaul and app would not show me the return option. After another hour find out the location never even checked out the Uhaul to me terrible and will never rent again

John B. le

Évaluation :

Better understanding of your rental process. We had the truck due for drop off 11/02. We only had the rental from 10/30 at 3pm till 10/31. Then we were advised that we would not have a credit and would be charged $160 for the 24 hours. I feel that we were ill informed and taken advantage of.

Marissa B. le

Évaluation :

I was told I could return my one way rental to any location and the first thing the lady said to me when I walked in was, “you can’t drop your truck off here without a reservation.” Again, truck still wasn’t in my name, mileage was listed wrong so they tried to charge me for 500 miles when I went 60 (and paid $163). Another hour and a half plus multiple phone calls to UHAUL, the district manager and branch manager to process the return. Lady was irritable and said on the phone right in front of me, “She’s right here CBD not being helpful.” I’m not sure how I, as the customer and the one being so seriously inconvenienced, is supposed to be helpful. I returned the truck with mire gas in it than when I took possession. From start to finish, the entire ordeal was a debacle and there was terrible to little communication. Never again will I rent a uhaul and if asked, I’ll strongly discourage others from doing business with them. $163, 3.5 hours, a nail in the tire immediately upon getting the truck and attitude from the returning employee....forget that.

Bridget B. le

Évaluation :

When something is reserved at a location have it at the location don’t send your customer 20 miles out of the way to another location

Wayne Y. le

Évaluation :

The girl never did a walk-around of the truck to inspect for damage. When I turned the truck in, they claimed there was damage, which I DID NOT cause. Had it not been for insurance, they were going to try to make me pay for it. Also, I ordered 24 pads. She gave me two packages, which she said contained 12 pads each. When I got to dropoff, there were only 12 pads.

Rebecca S. le

Évaluation :

Le client n'a pas laissé de commentaire.

randy A. le

Évaluation :

Truck smelled like cigarettes, lady at drop off was very rude about the whole thing. the lady at pick up was very nice.

Kevin R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mathew W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael B. le

Évaluation :

Le client n'a pas laissé de commentaire.

marcos S. le

Évaluation :

Honestly, more staff on a Saturday. There was only 1 superb staff working.

Daniel C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joel A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Billi G. le

Évaluation :

The lady was very friendly and nice and helpful.

Vannessa I. le

Évaluation :

Le client n'a pas laissé de commentaire.

Damon R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brandy S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ron M. le

Évaluation :

Le client n'a pas laissé de commentaire.

CAROLE H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rossano D. le

Évaluation :

There was an issue as reported to me with the engine idling spontaneously "reving" uncontrollably. I did note this fact once I personally was able to observe it. The equipment was NOT returned at the time due to tbe fact that there was a time linit abd it was not problematic until the truck's return.

KATHRYN W. le

Évaluation :

Everything went really well

MICHELLE R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Valerie R. le

Évaluation :

Le client n'a pas laissé de commentaire.

DALE F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jonathan W. le

Évaluation :

The driver side of the cab was pretty dirty, maybe wipe out the floor liners. Also, I used the online pickup and drop off method. The pickup process seemed to take quite some time while “the agent” was reviewing my qualifications for rental. I even asked what the holdup was with no response. Overall, the process was good and the location was very flexible with me when I needed to cancel a day before and reschedule a day after the original rental date due to weather. I greatly appreciated this.

Mark P. le

Évaluation :

Le client n'a pas laissé de commentaire.