Évaluations des clients Bta Self Storage Royse City

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bta Self Storage Royse City

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Jeremy S. le

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Excellent service from start to finish, very nice units!

Johnny M. le

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Le client n'a pas laissé de commentaire.

Janice D W. le

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The very kind and helpful lady was a delight to work with. This is my first experience with a storage building and a key and she walked me through it every step of the way ... a pleasure to work wth!

MARK B. le

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Front desk very helpful

Thecia D. le

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Le client n'a pas laissé de commentaire.

Brandon K. le

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The drop off location and the employee were both great!

TODD A. le

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Le client n'a pas laissé de commentaire.

Dawn J. le

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Le client n'a pas laissé de commentaire.

Rene A. le

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We professional and friendly. Equipment as ready to go. Supplies for moving we're also available and easy to use. Overall experience Excellent!!!!

Evan C. le

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Since I had to wait and hour just to pick up my U-Haul I refused to refill the tank to where it was at. I only drove about 50 miles so it wasn’t much but my refill charge was $12. I hate being petty but it’s bull shit that on the day I made my reservation your systems where down and I had to rush my move and alter plans all within a small window of time that I had to work with. I should be getting a fucking discount for what my time is worth, it sure as shit isn’t $12/ hr but I’m willing to calm down on this matter if you reimburse that fuel charge. You made a stressful day worse because of your system problems. If I don’t receive an email or phone call regarding this issue promptly, I with be calling customer service with full rage, and they don’t deserve to have to deal with it. Thank you

ALVIN L. le

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Le client n'a pas laissé de commentaire.

Melinda M. le

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The lady who helped me at this location was much more accomodating However i was told i had to go pick up the uhaul and deliver it back to the orginal location Which i had communicated with the orginal location i intended to do, have message to prove the exchange, wasted a whole lunch break driving out there only to find out they had already charged my car for all the overages and did not communicate between locations so not only did i waste a trip, I wasted my time and gas when all it would have taken was a phone call

sara m. le

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Your staff was very helpful and patient. Excellent service!

Melanie P. le

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I dropped off after hours and therefore had no interaction.

Judith j. le

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Computers down. Lady very nice. But waiting for phone calls to occur because comps down while my neighbors waited in the car. Held hostage.. a second time. Should drop and go be faster. They need a way to assist customers without wasting time when comps down.

PATRICIA Y. le

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Helpful and nice

LAUREN C. le

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Employee was very helpful. Clean facility...great price