Have dollies and blankets available.
GLENN P.
Customer Reviews for Bubba Green Towing
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very friendly and helpful staff! Trailer was terrible though, not due to this location just a heavy rattle trap of a trailer. Carried 280lbs in it and couldn't imagine pulling this with anything smaller than a v6 and up.
Brian B.Was charged for an extra day when the rental had been returned on time and on the rental return day. Business was not open when this occurred.
LOUIS P.Wipe the sticky residue left on the cup holders and clean the truck out before renting it to another person
Payne W.The trailer I rented was excellent, just what I needed and the employees were very helpful, and so friendly, I will use them again
SUSANN C.Bubba Green is a great guy and businessman, he even helped me back the trailer when I returned it !
Jessoe M.Had equipment failure on the road. Bubba Green Towing picked up trailer took it to their yard and got me hooked up to a new trailer. Considering everything it was only a 4 hour delay in our trip. They were very friendly and I would recommend them for their service. Merci.
Robert P.Just dropped off after hours so never interacted with staff
karrie K.Very good/ good service
Van A.I cleaned the truck and I was still charged a cleaning fee
CHARLES B.Very friendly
darryl T.personal was very helpful and professional
William Y.Don't let the boss try to change anything,, it was a great experience!!
Jerry P.Hands down the absolute best uhaul location I've used in 3 states including California. Bubba Greens is a hidden gem you wont be disappointed with!
James C.The parking are for the trailers Is a little bit inconvenient for pickup and drop off.
James L.My reservation was moved to another location and i was not notified Returning the truck i was not informed that i could not return it with a person nor how to return it online. I struggled with returning it online with no directions not even the website to go to My reservation time was reduced without my permission when the location changed
RACHEL W.I highly recommend them!!...??
Ray G.i will never do that again and then trying to chrage more money i will never go there again and if i had to i wouldnt rent the truck thank you
Joe F.Very unhappy with having to do everything online to return the truck. Not a good experience.
Kenneth H.The personal was great & he took care of the screwed up paperwork in a timely manner.
Robert S.They double charge you.
KRIS M.Bubba Green made our experience with them quick and very enjoyable.
JUDY F.Everything was perfect
ALESHIA T.Make sure equipment is in good shape and, make sure the customer is not stranded and ignored like I was. Temp was 98 degrees and I was left with a bad tire 45 min, then a blown tire for 40 min!
Rita S.The truck wa splay. A little dirty and had cigarette butts in the ashtray. And I was charged for furniture pads and a dolly that I didn't use and were in the truck strapped down when I picked it up. Overall I was happy till I got my receipt. Now I'm pissed and will be making sure everyone knows that just because it's in the truck means YOU RENTED IT. even if you didn't use it or remove the green U-Haul zip tie seals.
Mary C.Spent 30 minutes cleaning the ramp after we pulled it out. Inside of truck smelled like an animal had died in it.
Jeffrey B.Excellent
Martha L.Well My Straps where not tight on my tires, when the Gentleman hooked it all up, so they fell off the tires, and I was headed to Midland Tx this morning.
Lathesha S.The trailer was infested with ants. They were on the outside and we thought we got them all off before putting our belongings inside. When we parked for the night, the next morning, our car and half of our boxes were filled with ants. Also, the Uhaul dropped the ball with our reservation. No one ever called us to confirm. I went to the location to pick up the trailer and they didn't have it. Overall, this was a disappointing experience.
Lauren D.Truck wasnt clean. A/C stopped working. July weather so was very hot. Passenger door cannot be unlocked with key nor can it be unlocked from driver side door. Have to lean over from driver side & pull inside handle to unlock. Very inconvenient.
RHONDA P.The trailer I rented when we got home and open the door to load the stuff in was full of ants we tried to sweep them out and thought we got it them all but when we got to the wedding to unload all the wedding stuff the next day all the stuff had ants all in them I would not recommend this location they need to inspect there trailers before they rent them I know if I have to rent one again I will be sure to look for bugs .
Marvin S.Great people
ADAM L.We had been to three other places before this one. The other places were rude, did not honor my reservation and rented out my reservation in front of me. Terrible you all don't regulate these places that have your name on them! SHAME ON YOU!
Danny B.Very rude and unorganized gave me one truck that was nice at time of rental called and requested I bring that truck back and get another because he gave us the wrong truck. The second truck was horrible and very old we moved 30 miles had truck 6 hours returned the same day. The was charged for damage to the truck that should never be on the road it is dangerous. I was not given any documentation of the charges I was charged for and truck was not on the location for me to view the damages that I was charged for I kept it 6 hours on Saturday the 22nd of June. I have 9 witnesses of which one is also a U-Haul establishment that did not have a large truck available at his location (Cubby Hole USA, Texarkana, TX), that the truck was returned in the same condition with the same fuel level as rented. Horrible experience and very costly...I will never step foot in this establishment and would advise anyone to stay away from Bubba Green he is a crock that is representing U-Haul
brenda T.My first time renting a U Haul and the experience went well. The ladies @ the office know their job and that's key. Also they are pleasant, efficient, and on point. TY
Jade P.When I got the truck I made one trip (I was charged for 2 trips) well the truck started running funny & the check engine light came on. This location didn't help me at all, he said take it back to the other location I picked it up from & if I broke down to call roadside assistance. So basically no one cared that I had a scrappy truck that ran bad. When I returned it I put more gas in it than what was in it before I picked it up & I still was charged for more gas. They said it had a 1/4 of a tank & that is incorrect & they don't seem to care that I'm out of 40 $on top of driving a crappy & very bad running truck.
Holly S.Great service
Hughes S.The worst customer service uhual is a bunch of crooks bubba greens should be shut down it's nasty a rat ran by while in the location dressed unprofessional and rude as hell the Tiffany lady at the counter is rude ass hell and a dumb bitch that's incapable of doing her job they are going to find ways to steal from you the have inappropriate decal on there front door that's offensive and inappropriate I am never going to use uhaul again and the represent the brand in a negative way I would reconsider who you allow to be apart of your franchise
Nickalus B.I will let them know that yall have a very good uhaul company
Donnell H.They are always nice and very helpful
JANIE M.My drop off was at State Line.
KAY J.I picked the trailer up in the morning. When it got dark that night, the running lights did not work. Also had lost the RIGHT blinker light. I had gone through a horrible rain storm so do not know if water got into wiring or not. The lights were checked at pick up and everything was good.
wanda D.Staff were helpful and friendly. No problems encountered.
MARK M.I am extremely satisfied.
ELLEN H.Sales man was very helpful.
Jeffrey M.A small bench outside would have been nice but, I can understand why there wasn't one... Wifi access for those of us that don't have cell service would have allowed me to check in and out more easily. Customer service was FABULOUS, though. Merci.
Deborah G.