Évaluations des clients Buckeye Thrift LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Buckeye Thrift LLC

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Lorie P. le

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Very helpful lady inside the business. Kind and knowledgeable. I would rent from here again.

Peter L. le

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Nothing, Doug Ferrell and Carol were both awesome!

Ian H. le

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Le client n'a pas laissé de commentaire.

david C. le

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Le client n'a pas laissé de commentaire.

Jeff Z. le

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Nothing, I received a great vehicle in a very short notice. I called at 3:30 pm on a Saturday and picked it up Sunday at 11:00am. Everything was ready to go in a very short time frame.

Mitzi H. le

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I value the help and expertise found at Buckeye Thrift Uhaul.

Don H. le

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Wanted to pay cash for rental and was informed that it was already charged to the card.

Don H. le

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Le client n'a pas laissé de commentaire.

Joan E. le

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Not sure who to talk to, I was wondering how do you guys come up with the towing charge when the trailer is 18.95? I just don’t understand how you guys come up with $227, cause there is no mileage charge on it.

Sherman B. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Jay F. le

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Carol and the other lady were very helpful and offered good advice on using the uhaul and best practices. Very nice ladies to have running the uhaul brand. Thank you

Norm S. le

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They were a tad confused but got it worked out.

david S. le

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Le client n'a pas laissé de commentaire.

david S. le

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Le client n'a pas laissé de commentaire.

Jeremiah M. le

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I scheduled a truck from the location in Crestline, OH. I have a confirmation email that said to "Go to First Step Auto Sales LLC at 8:30 AM on Thursday, December 05, 2019." with an address of 707 W Main St, Crestline, OH 44827. So I went to the Crestline location, only to have the app tell me that I was at the "wrong location" and I had to head to a location 20 minutes away. Needless to say, this was very frustrating and caused me to be late to an appointment because I didn't get a chance to leave the Mansfield location until nearly 40 minutes after my scheduled pickup time. Very poor experience.

Randy S. le

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Le client n'a pas laissé de commentaire.

Andrea R. le

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Le client n'a pas laissé de commentaire.

Melissa A. le

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Le client n'a pas laissé de commentaire.

Heather J. le

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Both ladies were awesome! They were accommodating and very helpful!

Douglas G. le

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Just keep doing what you are doing.

Alan B. le

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Le client n'a pas laissé de commentaire.

Phil B. le

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Very nice people

Albert M. le

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Le client n'a pas laissé de commentaire.

Jim G. le

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Le client n'a pas laissé de commentaire.

Anthony D. le

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Thank you Carrol

LouAnne P. le

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This was a short notice rental and they were there right when I got in a pinch. Very friendly employees!

Shawnie B. le

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This location was friendly and helpful. Very nice when dropping off the U Haul Truck. Very patient and answered whatever questions i had. Thank you

Jeremiah F. le

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Fast and easy process

Sheldon S. le

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The customer reps was excellent

Shane H. le

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Get me a truck at the location that I need. You guys cost me extra money due to extra miles to pick up and drop off the truck

larry M. le

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Le client n'a pas laissé de commentaire.

Bob P. le

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Le client n'a pas laissé de commentaire.

Jennifer B. le

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Le client n'a pas laissé de commentaire.

vickie S. le

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Le client n'a pas laissé de commentaire.

ALLISON D. le

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I used the Mobil app to check in and return my U-Haul. I felt as though they were not happy with that. They were open at the time and came out rude asking where the key was. I had put it in the drop box. They said I was not supposed to do that. When I reserved the truck it asks if you want to go inside or use the app. I chose the app. If they don’t want to have that option it should be stated. The truck was in great shape and worked out well for us.

michael B. le

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Hire more people like carol. She made an extremely stressful situation easy to handle. She saved my life.

robbert B. le

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Le client n'a pas laissé de commentaire.

John R. le

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Always fast and freindly!

Ken B. le

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Le client n'a pas laissé de commentaire.

Randy M. le

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Le client n'a pas laissé de commentaire.

Tammy L M. le

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Rented a very nice cargo van from this location. It was ready for me on time, and service was friendly and helpful.

Todd L. le

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Le client n'a pas laissé de commentaire.

Robert Y. le

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Equipment was clean, but trailers need up dated as far as clearance lights lenses broken and license plate light not working.People in charge at store very friendly ,helpful and under standing.

Treva V. le

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It was not well maintained and the uhaul has less than a quarter tank of gas in it however the guy had just taken another uhaul out to go get his lunch and had to wait for him to get back

ron F. le

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Model this location after the Lima Ohio store.

TODD J. le

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Potholes in parking lot are outrageous, needs to be replaced. Customer service is awesome though, very friendly.

Ronald R. le

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Le client n'a pas laissé de commentaire.

Paula B. le

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Le client n'a pas laissé de commentaire.

Gail E. le

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Le client n'a pas laissé de commentaire.

JERRY D. le

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Le client n'a pas laissé de commentaire.

jerry F. le

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Le client n'a pas laissé de commentaire.

Keith P. le

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Le client n'a pas laissé de commentaire.

Erica B. le

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Le client n'a pas laissé de commentaire.

robert D. le

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Thanks for the great service

Casey B. le

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Le client n'a pas laissé de commentaire.

Kyle H. le

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Buckeye thrift took great care of me. My issue is with u haul. Got a truck and trailer. First off they made me do 2 separate reservations. Then set me up for a truck that when I went to get wasn't even available. Then sent me to another location that wasn't even open. Then instead of me being in a regular truck to pull a car trailer they put me in a box truck that ran like crap and had horrible gas mileage. They never offered a better rate or anything to make up for it. Thing was knocking at high rpm and losses oil pressure after driving a hour. Then after spending twice as much money on fuel and dealing with there run around I asked of they would give me a better rate to make up for this was told id receive a call. Never got that call and got charged 20 dollar fee for "not returning my trailer online" when I did because the truck return worked but not the trailer return and have screen shots it said I've successfully returned my equipment. Don't waste you time with hauls dysfunctional set up. Go to budget truck. They are way better.

karen C. le

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Le client n'a pas laissé de commentaire.

add S. le

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Le client n'a pas laissé de commentaire.

michael L. le

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Le client n'a pas laissé de commentaire.

Douglas G. le

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truck was ready, friendly service. Pickup processing did not take long at all, in and out quickly. Drop off the same.

MARGARET R. le

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Le client n'a pas laissé de commentaire.

David M. le

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the parking lot is horrible. Posthole that can definitely cause a considerable amount of damage to vehicles. It would be a huge factor to rent again.

Lynn S. le

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Le client n'a pas laissé de commentaire.

Joseph Y. le

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I rent U-Hauls about 1-2 times per month. This location is by far the friendliest and most prepared out of the ones I have been to. I will use this location whenever I need a truck. Carol is especially helpful.

lawrence M. le

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Le client n'a pas laissé de commentaire.

Dedosha S. le

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Le client n'a pas laissé de commentaire.

James K. le

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Le client n'a pas laissé de commentaire.

Nicholas B. le

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Accurately measure the gas in the uhual for the contracts. I got charged extra because they said there was 3/4 a tank of gas and there wasn't. I brought it back with more has than it started with but still got charged.

michael B. le

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Everything was fine. Lady who assigned the van was polite and helpful. I will use them again.

Jana O. le

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Le client n'a pas laissé de commentaire.

James L. le

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Did not have the requested additional material in the truck (moving blankets and dolly's). The truck cab was very dirty and smelled like a dirty ashtray. I spent 20 minutes wiping down the interior so I could use it. Half a bottle of air freshener didn't get rid of the cigarette smell. Not likely to rent through U-haul again.

Michael M. le

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Le client n'a pas laissé de commentaire.

Fran V. le

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Le client n'a pas laissé de commentaire.

susan H. le

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Le client n'a pas laissé de commentaire.

Shelia P. le

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Carol, your Mansfield Park Ave.representative, was wonderful to work with. I had called the beginning of May to reserve a 5X8 cargo which I was told by the corporate rep. at the 800 number on your website would hold an 'apartment size' load of furniture; however, once we looked at it on the day of the move, there was no way that it would hold it all. Carol came to our rescue and offered their only 5X9 utility trailer w/ramp. We took it and the move was successful!

Michael M. le

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Person that assisted me on the rental and return were outstanding, I highly recommend!

Frances J B. le

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The equipment was older and rusty but seemed to run ok. Rental location was great!! Easy and quick in and out!

Felicity A. le

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The uhaul kept stalling and the engine was extremely loud. I thought that it was going to break down.

Janet P. le

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Le client n'a pas laissé de commentaire.

Fran V. le

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more importantly the employee's at this location are the greatest

Paula S. le

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Dropped the truck off after hours - didn't go in or meet the personnel.

Tylor H. le

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Doug was awesome ??

Bryan B. le

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Each time I gave used this location they have taken very good care of me.

Fran V. le

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nothing, it's perfect

Joseph Y. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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nothing

Robert J. le

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Visor on driver's side kept falling down. Other wise eveeything went well.

Fran V. le

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Le client n'a pas laissé de commentaire.

Peggy W. le

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Le client n'a pas laissé de commentaire.

Barbara R. le

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No improvements needed. We decided we are not going to buy a trailer and have to maintain it to use 3-4 times a year. This was quick and easy. Thanks

Katrina M. le

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I entered all my information online to streamline the checkout. However, I had to give all of the same information at the rental location.

Marissa C. le

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Le client n'a pas laissé de commentaire.

Dalton P. le

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Horrible customer service, rude

Mike T. le

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Le client n'a pas laissé de commentaire.

Myles S. le

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Le client n'a pas laissé de commentaire.

Sandra R. le

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Very easy experience.

JAMES T. le

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The windshield on the truck was not clean on the inside. They had not accurately read the fuel gauge.

Robert C. le

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Carol, the employee at this location, was extremely helpful in our rental. She was polite, well informed and quite knowledgeable. We appreciate her.

Keisha H. le

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Le client n'a pas laissé de commentaire.