Customer Reviews for Buddy Isles Tire & Automotive
(Concessionnaire U-Haul dans le voisinage)

133 évaluations

231 US Hwy 158   Littleton, NC 27850

(252) 776-0859

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(252) 776-0859

231 US Hwy 158
Littleton, NC 27850

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVEN A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ziliko S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Casey F. 
Évaluation :
5

Every small town neighborhood dealer has been a pleasure to work with... I wish I could say the same about the locations in the large cities... But I can't....Richmond, Va. to be exact.. I had to fly there to pick up a truck.... I had a reservation 20 days in advance.. The day before my flight, Richmond Traffic (the Uhaul dispatch) still had not contacted me to tell me which Richmond location to pick up my truck... Luckily for me, I had a friend who could pick me up and drive me to North Carolina where I had spoken to the excellent employees at Buddy Isles Uhaul Center and a truck was ready for me there when I needed it...

RICHARD F. 
Évaluation :
4

Offer assistance for hooking up to vehicle.

Craig G. 
Évaluation :
5

Great service and service help… Wonderful Ladies at the front desk and great service… Everytime I go here they are truest top professionals , who really take care of their customers!!!

GREGG F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronnie D. 
Évaluation :
5

I am completely satisfied and everything met expectations.

RALPH C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSEPH M. 
Évaluation :
5

Great job, made it easy.

Doug S. 
Évaluation :
5

Online checkin did not work. It would not recognize the location on the phone. However, I called the phone number on the contract when I checked it in and talked to Kat. She was very pleasant and documented my return.

James B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDWARD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAMDAWSON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELTON W. 
Évaluation :
5

Great customer service !!! U-Haul mothership needs a better way to track/notify about ancillary items. I reserved a furniture dolly, this location did not have any, nor do they know I needed one. They WERE extremely apologetic and well...things happen LOL. Overall a great experience, Thank You

John N. 
Évaluation :
4

Not a Thing everyone was Great! The only reason I could not give you a Excellent on the Overall. Was because of the large mud area in the driveway it wouldn't be fair to someone else it came here expecting a real, not dirty I know it's no problem casual fix it I'm sure :-)

RICHARD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
5

It was my understanding that I could drop the trailer at any U-Haul dealer in the area nearest my destination. I made an attempt to drop off the trailer at Lake Gaston Mini Storage at 178 Lizard Creek Rd. The attendant present was not helpful. The manager was worse. They refused to accept the trailer, telling me that they were not a "drop-off" point and directed me on a 50 mile round-trip to Roanoke Rapids. Fortunately there was a friendly U-Haul dealer in Littleton just up the road willing to accept the trailer. If every representative of your company was like the owner/manager of the facility at Lake Gaston Mini Storage I would only use U-Haul as a last resort, if at all - fortunately you have representatives like the ones at Selzers and Buddy Isles that can turn a difficult situation into a positive one, which they did. I will not hesitate to use U-Haul again, but under no circumstances can I recommend your dealer at Lake Gaston Mini Storage.

William B. 
Évaluation :
5

Maria demonstrated a good customer service attitude.

Patricia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diane P. 
Évaluation :
5

Maria was very helpful!

Dan M. 
Évaluation :
4

Keep up the good work

Cortez M. 
Évaluation :
2

Improve customer service, attended responding to other phone calls and not paying attention to the customer there serving

ralph H. 
Évaluation :
5

Excellent staff, knowledgeable and courteous. Have used this location numerous times.

Keith F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

U-haul did not communicate with this business. I asked for a hand truck and did not get one. Also - my U-haul got stuck and had to get towed out, and I was not able to move the second load due to this.

Amelia O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Minnie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary M. 
Évaluation :
5

Order the rental from the rental agent.

Robert P. 
Évaluation :
5

Everything went easy and timely.

Robert P. 
Évaluation :
5

Great service and equipment no improvement required.

Derryl R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Spencer S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel V. 
Évaluation :
5

Friendly, knowledgeable staff; quick check in and assistance hooking up trailer.

Keith F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Walter B. 
Évaluation :
5

make sure windshield wipers maintained. they were terrible in use during rain storm while driving. could not see out because of smearing very dangerous.

pamula S. 
Évaluation :
3

Though I got my truck I reserved, it was very difficult to check in online as required but people at location were helpful to resolve. I also reserved blankets and a dolly but none were available.

Steve L. 
Évaluation :
1

Rented twice from Buddy Isles and they don't know what to do, takes 30+ mins to get your rental. The guy at their front desk had to call two people to get through the system. Also, the charged me safetow, blankets, and dolly which I did not request!

Keith S. 
Évaluation :
5

The staff was just excellent. Very nice people, they make sure all my questions was answered!! Thank you so much for making my move so smooth. Mark Harrison

Mark H. 
Évaluation :
5

I had to drive 16,6 miles / 25 minutes each way to return the equipment. There is a Uhaul location that I passed a few miles away. I spoke with an agent about the distance before returning the truck and she said it was only 7 miles away. Guessing that is a straight line distance, not by road.

William G. 
Évaluation :
5

Quick and courteous!!!

Thomas B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
2

After I paid for rental the attendant said thank you and turned to walk away. I said do you have someone to help put trailer on hitch. I had rented a 6x12 pull behind. She then said yes. I would think this would be a requirement for the rental company to assist and make sure all lights work and assist. On a side note you should look into adding another means to lift tounge on and off hitch. The way you currently do is very difficult. Could result in someone hurting their back!!

buddy W. 
Évaluation :
5

The pickup location was fine.,Good personnel, friendly service. Can't say the same about u-Haul's non-reserved reservations. Sort of like flying standby with a twist - They call you the day before you want to fly and offer you a flight from a different airport. In our case, U-Haul called the day before our move and offered us the size truck we "reserved" but at another pick up location 25 miles away. We opted for a smaller truck from the original pick up dealer 2 miles from our house. Our pickup truck, our utility trailer and our car are hauling the overflow. Good local dealer, but corporate policies are not as good.

Donald D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEANNE S. 
Évaluation :
5

Very friendly. Great customer service.

Luana D. 
Évaluation :
1

They did nothing to help me to back up and connect the trailer or test the lights. I rented the biggest trailer and it was very heavy to lift by myself. It took no less than ten times to back up and position it. It would have been very helpful if someone at least backed me up. Very unpleasant

Earnest G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Glenn M. 
Évaluation :
5

Excellent customer service! Friendly, helpful, no hassle return.

Eric D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

addenna C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

Morgan, the customer service manager did a superb job. Very professional and knowledgeable. It pleases me that there is now a U Haul establishment in Littleton, NC. both my son and I rented vehicles from Buddy isles. Buddy runs a ship shape business. He will make his operation the best in NC

TERRY F. 
Évaluation :
5

Friendly staff and good service

Rhonda B. 
Évaluation :
5

Only problem I had was tha I always thought that the tank needed to be refilled to 3/4 tank.. Not noticing the tank level. I only drove about 30 miles and before I got back the tank showed only 43 miles before empty.. Took me 50,00 $ to fill back to almost 3/4 full.. They tried and said that U Haul could not reimburse me.. My cost was 57,00 $ plus the 50,00 $ of gas.. That was an expensive rental for 5 hours and 25-30 miles.. Wasn't really happy about that.They told me I was to only fill back up to the yellow marking on the contract-- Still like doing business with them though

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

willie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernie D. 
Évaluation :
5

Always perfect at Buddy Isles

donnie E. 
Évaluation :
1

I was told I would pick up in my town then had to drive 40 miles round trip to pickup.

william M. 
Évaluation :
5

U-Haul has a really great fleet of trucks---Nice and friendly user trucks

James H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL J. 
Évaluation :
5

Perfect experience

donnie E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce D. 
Évaluation :
5

U-Haul could not locate a truck in my area. so I had to travel 14 miles to pick up a truck. The only problem I had was that U-Haul did not allow for that extra mileage. This was not a "game changer" for me... But would have really impressed me if U-Haul had offered. Please Note: I am referring to the overall company, the ones who make the rules...

John A. 
Évaluation :
5

Need to make it clear that the drop off location may not be nearest U-Haul to you. In my case the there was a U-Haul approximately 1 mile from my destination and I planned to use my bike to get back to the house. When I was given the drop-off location it was 10 miles or more from the house requiring me to impose on a friend to get back. This also created additional problems with unloading as the original plan was to return the trailer and than unload the truck.

John K. 
Évaluation :
5

Drop off using 24 hour service. However, I was charged 0,8 cents for mileage. Are you kidding me! I plan to call and speak with someone today about our experience

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WIlliam S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin M. 
Évaluation :
5

They did an excellent job!! U-Haul customer service wanted me to drop the trailer off 30 miles from the location I chose!! Buddy changed the location and excepted the trailer and I thanked them

Ted E. 
Évaluation :
5

Very friendly and helpful.

george H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie J. 
Évaluation :
5

Car dolly won't work with most cars because the bumper won't clear the front wedge. Wouldn't work for the car I was trying to haul. Wasted my money.

Blaine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise W. 
Évaluation :
5

The staff was wonderful! I have forgotten her name, but was dealing with the owner's wife and she was a pleasure!

Laura H. 
Évaluation :
5

I can not say enough good things about this location. When CT location tried to over price me, I was able to contact this location where they helped me greatly with my reservation. I would recommend this location to everyone!

david B. 
Évaluation :
4

Wonderful experience from beginning to end!

george H. 
Évaluation :
5

Morgan and all of the people at the pickup location were extremely helpful, even though they did not have the furniture pads or the dolly we had ordered. They were also very helpful and patient while the UHaul system was constantly giving them problems finalizing the pickup

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glooria F. 
Évaluation :
5

Family owned business-very well run.

Matthew M. 
Évaluation :
5

Very friendly and quick.

george H. 
Évaluation :
5

Nothing. Dee was professional and friendly.

Donald C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willis C. 
Évaluation :
5

Very nice place and personal

Dennis G. 
Non les évaluations ont été soumises pour cet établissement.

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