This location quickly set me up with a truck after complications at another site. The guy was knowledgeable and proficient. No Improvements necessary.Damon B.
Customer Reviews for Budget Mini Storage N Fulton
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Prescott Valley, AZ 86314
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I specifically ask for a U haul that would fit a large refrigerator. The refrigerator would not fit. I called same day & asked if they could get me a bigger truck. The salesman said he could not switch trucks. I was forced to leave my expensive refrigerator behind. Poor customer service.George R.
Agent was terrific .. very thorough and personable.Jeff A.
Le client n'a pas laissé de commentaire.GERALD P.
Employee was thorough and pleasant.Jeff M.
Le client n'a pas laissé de commentaire.MICHAEL J.
Customer service poor. They person at the mini storage place had a poor attitude and pretty much didn't care. When I returned the truck the next afternoon, I couldn't check out with the online online option. She was at lunch and said she would take care of it after her lunch was over. That was at 3 PM. I called back at 445 because I still have not received any information including a receipt stating that everything was OK. I had to call back the next day to get the information from a different person. Come to find out I'm getting charged 15 $for the fuel level not being where it was when I rented it. I returned it above the fuel level that it was at when I picked it up. I have receipts to show it as well. I called back to dispute the charge and the guy at the mini storage told me that I had to call the one 800 U-Haul number as it was u hauls program and they couldn't do anything about it. I've Called multiple times and the wait is over an hour each time. I'm not going to wait on my phone for over an hour!! Poor poor customer service all around!WESLEY K.
Nobody was there when I dropped it off and there were no clear instructions on where to go to drop keys off.Christen S.
Improve return communication system (attendant had trouble communicating return by phone system )KELTON R.
Fix the light circuit for trailers. Don't expect the customer to do itSTEVEN V.
Le client n'a pas laissé de commentaire.Timothy B.
Le client n'a pas laissé de commentaire.Fred W.
Le client n'a pas laissé de commentaire.MICHAEL ALAN E.
Lauren was helpful with my needs .Roger D.
I arrived at 10 minutes to 3 p.m. and nobody was in the office there was a note that they would be back after 3:05. Business office States open 9 to 6 so we did have to wait. Other than that drop off was simple and fast the employee was pleasant.KIM F.
Le client n'a pas laissé de commentaire.HOWARD B.
The truck had scratches and dents all over the truck that were not documented and when I asked how to document them the lady looked at her watch made a big deal like I was wasting her time. Also found a beer bottle, dirty masks and trash behind the seats. They also charged me before I signed any paperwork so after it was corrected I had to call my bank for an hour before they could charge me the correct amount and i could get the truck. They were very rude at this location.JEDIDIAH A.
Lauren is amazing, beyond helpful.Charles S.
I was in a pinch on a rainy day. Got truck for 48 hours easy and everything worked perfect. Merci.BRIAN E.
Great customer service af this locationTROY M.
Signage as to where equipment should be parked for self check in customers.Mark H.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.David R.
Nothing bri was the most amazing person to help she made me want to rent a truck every weekJason S.
Le client n'a pas laissé de commentaire.STEVEN N.
Le client n'a pas laissé de commentaire.Steven L.
Take reservations that mean something! Your word is worthless!!DANIEL W.
Outside was very dirty, windshield was covered with bugs. Inside very clean, truck ran great.TERRANCE B.
Read above.NATASHA H.
Facility was closef at 2 in the afternoon.PHIL G.
My experience was amazingMary S.
Trailer jack was broken.EDWARD S.
Steve was extremely helpful as well as his staff.Miguel R.
Office manager training new employee was very rude. Charged me 30 $+ more than estimate given by UHaul Call Back website/phone call, windshield was absolutely covered with bugs, told me "other offices don't know how much we charge, and no instructions were given even when I asked.RANDALL B.
Le client n'a pas laissé de commentaire.KENNITH S.
Customer Service and the entire experience EXCEPT the location was a complete nightmare!!!!Shaun K.
They're awesome! Thanks!Joshua B.
Le client n'a pas laissé de commentaire.EARL E.
Nice staff.BOBBY M.
Quick and easy experience both picking up and returning the truck. Really nice people. Truck was clean .LAURIE M.
Le client n'a pas laissé de commentaire.Jack P.
Le client n'a pas laissé de commentaire.Ronald W.
Even though the place has Uhaul rental and drop off, I was told I was not eligible for the free month storage unit U-Haul offers. This too is misleading as the location clearly states u haul rental.John L.
Le client n'a pas laissé de commentaire.Cynthia E.
Everyone at this office was very helpful. I appreciate them very much thank you U-HaulJanet F.
When I needed a cargo van on short notice, the office on Fulton drive was able to reserve a van for me exactly when I needed it, the net day. ThanksRandall M.
Website said it was open but it was closed. Left trailer next to the other trailers.RICHARD B.
Le client n'a pas laissé de commentaire.Alfred H.
Le client n'a pas laissé de commentaire.Michael F.
The rep was extremely helpful, kind and patient. He deserves kudos!PATTI M.
Le client n'a pas laissé de commentaire.BARBARA B.
Le client n'a pas laissé de commentaire.Luis H.
Le client n'a pas laissé de commentaire.JOSE M.
This pick up place was VERY difficult to find. It was a combo truck rental and large storage with a single person workingCHARLES V.
Le client n'a pas laissé de commentaire.TERRI S.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Norbert W.
Le client n'a pas laissé de commentaire.DAVID H.
Completely happy with the equipment and the people/company. That is the reason I continue to use U-HAUL, rather than any of the other companies.CORKY B.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.Irvin B.
Le client n'a pas laissé de commentaire.Steven H.
Great experience overall.GREGORY R.
Friendly staff. Very helpful.JOHNIE P.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.DIANA L.
Le client n'a pas laissé de commentaire.Ronald A.
Le client n'a pas laissé de commentaire.Charles G.
Le client n'a pas laissé de commentaire.Gregg M.
Le client n'a pas laissé de commentaire.JONATHAN P.
Lack of communication as to where the truck was supposed to be picked up. I was told one location, then redirected to another. I should have been apprised of the change the day/night before. We lost over an hour of loading time... I had professional movers scheduled to be at my address for the loading.Kathleen R.
Le client n'a pas laissé de commentaire.Matt K.
Le client n'a pas laissé de commentaire.Michael S.
timely and courteous help was givenJOHN H.
Le client n'a pas laissé de commentaire.Pamela V.
Was very disappointed in the customer service that I received when picking up the trailer was told one price for a rental and was charged substantially more will not be returning to this location again and will take my business elsewhereDUSTIN S.
Le client n'a pas laissé de commentaire.Dennis S.
Le client n'a pas laissé de commentaire.MARTIN L.
Le client n'a pas laissé de commentaire.Carli A.
The location was clean and the attendant polite, but it was not the location I had selected and reserved two months earlier. I received a phone call shortly before the date to pick up the trailer telling me this, and where I would need to go as an alternative. After expressing my displeasure, I was told I should be happy they located another option fairly close. When I reserve something at a location and have confirmation of it, I expect it to be available.WILLIAM P.
Have better system for pick up and drop off.Edward H.
Le client n'a pas laissé de commentaire.Renee A.
Nothing - quick and easy drop-off.Jack R.
Le client n'a pas laissé de commentaire.Joesef C.
Le client n'a pas laissé de commentaire.David W.
Traffic Dispatch could not get the location right and sent me to another location to pick up equipment. I had to call and find location of equipment and return to original location to pick it up. Then the equipment was not attached to the vehicle properly and detached after about a mile. Electrical was damaged and I had to wait for repairs.EDWARD S.
The app did not work for me to pick up the truck, I had to wait for the office staff to arrive for me to pick it up.Tracy E.
Le client n'a pas laissé de commentaire.Wayland M.
Le client n'a pas laissé de commentaire.BRIAN Z.
Terrible. Says open at 10am no one there until 10:30am. Got charged an extra day because they were late for work.PATRICK G.
Le client n'a pas laissé de commentaire.LEROY M.
Le client n'a pas laissé de commentaire.TERESA W.
Le client n'a pas laissé de commentaire.Kenneth F.
Le client n'a pas laissé de commentaire.Bobby M.
Drop box not evident.NORA Q.
Le client n'a pas laissé de commentaire.JOHN O.
Le client n'a pas laissé de commentaire.Robert E.
Le client n'a pas laissé de commentaire.Douglas F.