Le client n'a pas laissé de commentaire.
CLIFFORD N
Customer Reviews for Budget Mini Storage N Fulton
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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There is a discrepancy in my bill. I traveled 8,7 miles and was charged for 9 gallons of fuel. Obviously ,the truck was not full as stated.
BUTCH KOutstanding response when I called and told them I would be dropping it off a day early. When I arrived they were ready to receive me and quickly got the trailer unhitched and us in the road. Top notch operation.
Linnea HExcellent serves
MICHAEL BVery friendly staff
Doug Hfinal bill was a lot more than quoted, with no explanation why
Cynthia GThe cargo trailer we were rented broke down on the side of the road in the middle of no where. We waited 2 hours for a service person to come help. Maybe you should service your cargo trailers and make sure nothing is wrong with them before renting them out to people especially when driving a long distance. Very unsafe and a huge inconvenience for us.
paige wEveryone was friendly and very helpful I would of liked to have a bottle water, I WAS VERY PLEASED
Terrell SBudget mini storage were so friendly and helpful! We would definitely rent from there again.
Heather EExcellent customer service at this location!
HOPE DThe staff were all wonderful!
Kindra GNo Equipment Purchased was in the truck and also no refund
Kyra SThere was nothing, the gentleman who helped me was so very kind. Everything went perfect! Would definitely drive further to use this location in the future.
Sara BThe lady was amazing. She went above and beyond.
Jessica MEveryone at this office was very nice and helpful.
Josh LNice people, helpful and happy to help you. Thank you all !
Patrick MThere phone recording says there open . When I got there ( 2pm ) they were closed for lunch , till 3 Not good !!!!
DARRELL CWe rented a uhaul from the Budget storage facility on Fulton Dr.. The man working there was seriously the nicest guy. Very friendly, very knowledgeable. He explained every detail very thoroughly. I think his name is David but not positive. Great guy. I definitely will recommend to others!
Britney SNothing , I think his name was Dave. Professional, friendly and knowledgeable
John TDrop was cool.
Jackson WThis was the worst experience I have ever had with you, you should refund my money after all the crap I had to deal with.
Michael GSo helpful!!! Easy to find and great location. The gentleman that took my call on how late the location was open was friendly and so helpful. Dropping off the trailer was so easy. We will definitely recommend this facility and use it again.
Suzann STry and get the customer into the rental before two hours
Jay MThe folks in the office were super friendly and helpful! I would highly recommend this location for U-haul needs.
Amy BGreat service and availability of 26' trucks
Patrick GDave was great to work with at checkout & checkin
Stevens FALWAYS GREAT SERVICE. KIND, THOUGHTFUL AND FREINDLY SERVICE, ALWAYS
MARK HDavid was very nice and helpful
Jeffery HI'm so thankful for everything. The rep was so nice and helpful and guided me through the process making my seemingly impossible move super smooth and possible.
Jametria HDavid at the U Haul location was extremely friendly and helpful! We plan to rent from him in the near future.
Sam CI'm so sorry I forgot the name of the lady that checked us in but she was very personable and efficient. You have a great staff.
Kathleen WParking sucks.
Erin OVery friendly and helpful
Felicia RI had a return date of 1/8/24 I returned the truck on 1/8/24 handed the keys to the lady at the counter and still received a late return fee for returning the truck and I quote from the receipt here “returned 0 days late” to improve don’t scam people out of money
Kimberly SNothing. The service was phenomenal. Sandy is absolutely great.
Kevin SSome of the best customer service I've gotten from Uhaul and Uhaul affiliates.
Peter IEverything was perfect from the pickup to drop off. The personel was very friendly and helpful and the truck was clean and in good condition.
Jeff WExcellent service, vehicle was in great condition, the sales woman was very friendly and punctual.
LEE MThe U-Haul is exactly what you expect traditional huge truck that gets you from point A to point B. The true blessing of this experience comes from the staff at Budget Mini Storage. They were funny and engaging. It is very uncommon to hear laughter and happy people at their place of employment. Hand down this is the place to rent from. Thank you for a great experience.
RAYMOND SWow, the personal touch at this location is incredible. I have written good reviews for other locations, so this high rating is no small thing. What an absolutely perfect experience start to finish.
David VBox was full of dirt and leaves
Shane BHave additional spare chains that have smaller or larger S-link ends than standard ones, we almost couldn’t properly attach the trailer to my chain points.
Cody KMore than helpful, he was great
Cheryl UI wanted to drop off the U-Haul in person, just to be sure I wasn't going to have any surprise charges. When I arrived, there was a note on the office door saying the person was out, would return shortly, and provided a phone number for assistance. After waiting for over 10 minutes, I called the number & got the storage company, not U-Haul. They transferred me, but didn't get much help. I called AGAIN, and this time U-Haul must've called, because a man comes flying up in a golf cart, gets out and hurriedly gets the key to check out the U-Haul. NOT friendly in the least and was put out that I had interrupted him. I realize this is a storage facility that also handles U-Hauls, but if you can't be available during office hours, don't take it out on me when I arrive during those hours. Next time define "will be back shortly" because his definition is certainly different than mine. Who knows how long I would've waited if I didn't contact U-Haul. The whole process took well over 30 minutes, and it should've taken 5.
Wendy EShawn was quick and professional at drop off.
David REvery truck is dirty, in the cab and box. Last reservation I returned 3hrs late, was charged two days for it. Every time I try to call the facility to inform you of a change in my reservation like that it goes to a call center that is no help whatsoever. Wipe down trucks, eliminate call center, and treat a repeat business customer with a little break from time to time is all I ask.
PATRICK GExcellent service à la clientèle. Efficient fast and very friendly.
Greg BAlways a pleasure doing business with U-Haul.
Leland K