Tell people up front the price, don't say 37,5 them add $50 more to the bill. Had the truck for less then 2 hours
LONNY I
Customer Reviews for Budget Store & Lock Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
s/o
Scott LRenting a storage unit is basically a simple thing. However, Denise made every interaction pleasant. I was just doing a routine task when I went to the unit but Denise made my day a lighter brighter. Merci.
James V | Expérience généraleDenise was so friendly and easy to communicate with to familiarize us with how this facility operates. We're hoping we don't need storage needs in future, but we would definitely go back there and recommend our friends to this site. It was safe, secure, and spacious.
DARLENE H | Expérience généraleDenise was helpful , friendly, and provided excellent service
Douglas D | Expérience généraleAnthony who helped me get everything setup was great and Denise helped when I move out both were excellent. I would definitely look to come back if I need another storage space.
Kevin P | Expérience généraleAuto-payment was the 13th of ever month. I cleaned out of the storage unit on the 18th. Would like to get refunded the 3 unused weeks. Thank You - Mike White
Mike W | Expérience généraleI had 3 different temp controlled units ...one in building A, one in building B, and one in building C. The door in building B did not work properly for over a year. In the fall the door was not closing properly, I made a complaint to upper management and expressed concerns about when it would snow. This summer the temperature in the building was reading 80+ degrees and the humidity was high...not what I was paying for. The day I moved out ( Jan 27) was cold and snowy, the door has a visible large crack/ opening where it is not closing and the temp was 65 degrees.
Zoe C | Expérience généraleTruck pickup was a disaster. Original pickup location did not have trucks. I was then led on a "wild goose chase" to three more locations before I finally got a truck. To add insult to injury I then had to pay for extra miles because of the remote pickup location. I'd like an explanation.
David BVery helpful people working there. Place was clean and secure.
Eugene S | Expérience généraleThe staff there of Kevin and Denise were Fantastic! Understanding and helpful! Would definitely recommend!
SHELLEY S | Expérience généraleVery nice staff. Facility very clean secure .
Bob G | Expérience généraleGreat experience with this storage facility. Owner and staff very friendly and helpful
LEE S | Expérience généraleThis was the best storage experience I have had yet. Denise was a charm and goes outta her way to make you comfortable she is a great asset to the company.
Sheila W | Expérience généraleI will absolutely be choosing this facility again in the future if need be. Denise was more than helpful throughout the time I used my unit. She was accommodating, most kind, and very easy to talk to when it came to my situation.
Alexa S | Expérience généraleWe had a great experience and will be back if the need arises!!! Thanks again!!!
Dake V | Expérience généraleVery helpul staff really made the pickup seemless and easy.
Samuel MFacility was closed earlier than advertised. Did not encounter any staff.
Richard FUhaul rental was 1,5 hours late and I ordered 6 moving blankets and only received 4.
Bryan BCouple things. 1. I returned the trailer on time, at 9:05 12/26, but I was charged $30 late fee. The attendant was having trouble with the Uhaul computer system and was corresponding with Uhaul via text. I don't think I should have been charged a late fee! 2. This location was not set up to deal with trailers and offered no assistance.
Christopher H