Le client n'a pas laissé de commentaire.Kamiar H.
Customer Reviews for Budget Store & Lock
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Douglassville, PA 19518
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.Jason K.
This was NOT the location I chose. This was 18 minutes from my home instead of the 5 minutes for the location I actually did choose. I was also told by the scheduler that called me that I could pick up the keys early from the person at the desk. This was incorrect and led me to making a wasted trip of 40 minutes and $$$ on gas.Alexander A.
I moved out March 5th, 2022.KAREN B. | Expérience générale
Le client n'a pas laissé de commentaire.Janet H. | Expérience générale
Experience was smooth from securing the unit to vacating. The gentleman in the office was friendly, helpful, and expedient when I signed up. I was able to call in and leave a voicemail to advise I vacated and the facility updated my status promptly the next morning. No complaints!Melissa S. | Expérience générale
You guys were great. Thank youGina D. | Expérience générale
Le client n'a pas laissé de commentaire.Joeseph B. | Expérience générale
Everything was effective!!!!!!!Louis K. | Expérience générale
Le client n'a pas laissé de commentaire.Andy L. | Expérience générale
I'm not move out yet for another 2 or 3 months not sure yet so don't close me out I still have things in the storage. I don't why you guys saying that I'm move which I'm not move!!! I answer all NO so you guys get my Note again I"M NOT CLOSED OR MOVE OUT!!!!!!!!!!! Ron Martin 343RONALD M. | Expérience générale
well run and perfect for our needsSteve G. | Expérience générale
Thank you for all your help! I will definitely recommend your facilities! Take Care! Happy Holidays & Stay Safe!Tanya P. | Expérience générale
My unit was overrun with mice and they pooped and peed all over my furniture and all of my baby's toys and other belongings. Can't recommend this place because of that. The weather stripping on the bottom of the roll up doors often doesn't span the entire bottom of the door leaving large gaps that mice and bugs can easily get into.Matt S. | Expérience générale
The staff were always helpful. The facility is in good condition, including each of the two car storage units we rented. We will come back if it becomes necessary in the future.Steven C. | Expérience générale
Le client n'a pas laissé de commentaire.Sandra C. | Expérience générale
We needed to be in the storage unit longer than expected and everything was just fine when we moved out. Nothing was damaged, everything held up well. I would definitely use this facility again if the need arises. MerciDeborah P. | Expérience générale
Want to take this opportunity to say THANK YOU!!! Staff was wonderful...especially TOM! He was so instrumental in getting into my storage unit when I was locked out. He was professional and made follow up calls to ensure the locksmith had the correct storage unit. Thanks Again!Linda S. | Expérience générale
Great placeRobert S. | Expérience générale
excellent service, very clean and secure.James K. | Expérience générale
Le client n'a pas laissé de commentaire.Jessica H.
I used this facility for almost 6 months, and never had any issues. Access was always easy and secure. Whenever I needed the office staff the were always friendly and helpful. I would use them again. Merci.Colleen H. | Expérience générale
This was a great storage unit! Clean, dry, no issues with the unit, nor the storage area, at all. The staff couldn't have been nicer. We needed a unit and they got us right in. They helped us pick the right unit for us and took their time with us. We didn't feel like just another customer, like some place that just try to take our money and get you out the door. Their customer service is A+. We only left because we no longer need to store anything. They made the move out process as quick and as easy as the move in process. I will recommend this place to everyone. If I need a unit in the future, this is where I will be going! THANKS!! Jason M.Jason M. | Expérience générale
I have leased here more than once. It had always been a great experience.Lori B. | Expérience générale
Le client n'a pas laissé de commentaire.Mark D. | Expérience générale
Lisa was very helpful.DARIA Y.
Le client n'a pas laissé de commentaire.Scott S. | Expérience générale
Le client n'a pas laissé de commentaire.Rocco D.
Le client n'a pas laissé de commentaire.Samuel M.
Only negative complaint is that there was mouse excrement all over my things. Might be unavoidable in an outside facility, but I'd suggest making sure boxes are air-tight, and furniture is draped with "mouse-proof" covers.Ariann W. | Expérience générale
Excellent service à la clientèleJennifer M. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher M. | Expérience générale
Lisa was great and super nice!!Larry C. | Expérience générale
Le client n'a pas laissé de commentaire.JEREMIAH P.
Staff and facility were sterling. I enjoyed the combination of easy access with multiple layers of security. The environmentally controlled unit I rented kept our antique furniture in good shape despite the outdoor heat, humidity and brutal cold across the seasons.John O. | Expérience générale
Having rented with Budget Store and lock in Douglassville for more than five years It was like leaving home and closing a chapter in my life. Many stored memories and family belongings were kept here with care. Thank you,CARLA E. | Expérience générale
I told Lisa Buck exactly that. I was very pleased at the cleanliness as well appreciating the lighting, etc. It was a little more expensive than I originally thought; but, otherwise, I was extremely pleased with the facility (especially the cleanliness), with the management (Lisa Buck), and with the service. I told Lisa I will be sure to keep them in mind for future needs and will definitely tell others about their wonderful facility! Thank you again, Lisa!Anne M. | Expérience générale
Le client n'a pas laissé de commentaire.Paula Y. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher H. | Expérience générale
Customer service was great checking in and moving out. Would highly recommend Budget Storage.SANDRA J. | Expérience générale
I used this storage facility quite a bit. It helped me out when I thought I was going to be moving. I visited the facility at various hours of the day, and always felt safe -- even when I was there after dark. Whenever I had an interaction with the staff was always top-notch. They were professional, friendly, and knowledgeable. It turned out to be a total win for me, as the location was convenient to my location.Mary A K. | Expérience générale
fast, clean office and nice personsoenhwie T.
Lady was polite and made return a breeze.Daniel L.
We rented a truck for a 1 way trip. We we re forced to pay for it for 3 days based on some ridiculous formula It look us 20 minutes to pack it, 8 hours to drive to our destination the following morning and a half hour to unload. Then we rerienes the truck. I called the 800 number and the rep was snappy and basically said I was SOL. To have to pay for the truck for that long is ridiculous! Who do you base the formula on to load/unload, 90 year old men? Google said the trip would be a 6 hour trip so we obviously weren't breaking any speed records.Mary L.
Le client n'a pas laissé de commentaire.TIMOTHY O.
Not specific to you location, but it would be nice if trucks were equipped with back up cameras.John O.
Le client n'a pas laissé de commentaire.Ken G.
Je ne sais pasDoug W.
I paid for 30 miles, went 7 miles over, put $25 in gas in the tank less than a mile away from dropoff and was still charged for gas? Yah, I'll rent somewhere else from here on. $128 for 6 hours and 37 miles is beyond ridiculous. No thanks.Tina K.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.BRUCE Z.
Le client n'a pas laissé de commentaire.Sheryl W.
Nothing reallyPedro M.
Le client n'a pas laissé de commentaire.Denise R.
Everything went smoothlyMichael B.
I didn't know you had an office on site. Please provide me with more informationDAVID M. | Expérience générale
Loved everything about the facilityGINA F. | Expérience générale
Le client n'a pas laissé de commentaire.Josh S.
Good experience. Would use againJODI A. | Expérience générale
Definitely would come back here if I ever need a storage center again.JOSEPH G. | Expérience générale
I was pleased with all aspects of the transaction and experience.Gary B.
Nice lady, efficiently doneKeith M.
Le client n'a pas laissé de commentaire.Amanda S.
I have rented uhaul trucks twice from this location and each time Lisa went out of her way to accommodate my needs. I will highly recommend this location to every one.Pamela C.
Le client n'a pas laissé de commentaire.David A.
We were happy with pi king up a truck at our rental storage location and we are happy with the total cost. No improvement suggestions.David B.
Excellent serviceDonald C.
Le client n'a pas laissé de commentaire.Jennifer D.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Steve H.
Le client n'a pas laissé de commentaire.Steve H.
Le client n'a pas laissé de commentaire.Stephen Y.
Le client n'a pas laissé de commentaire.Paolo E.
Le client n'a pas laissé de commentaire.HOLLY P.
Easy and a really nice facility. However, this was listed as a participating location for a free month of self-storage, but they told me that it wasn`t a UHaul location so I did not get a free month.Privacy R. | Premières impressions
Le client n'a pas laissé de commentaire.TERICA A.
Le client n'a pas laissé de commentaire.Jill Y.
Explain about having to park outside the gate so as not to block the mechanism that unlocks it for the people who use the storage yard. I made this mistake because I thought I was supposed to park my car inside of the locked yard while using the U-Haul truck and this wouldn't have happened if I had been notified before hand. Otherwise that's my only complaint the people are very friendly and the site is easy to access.Patricia L.
Le client n'a pas laissé de commentaire.Gretchen S.
Old truckJames O.
Lisa and Susan were incredible!Kelly W.
Provide better customer service at your 625 Industrial Highway, Pottstown, PA location.Mark D.
Le client n'a pas laissé de commentaire.BRAD S.
Le client n'a pas laissé de commentaire.Lisa B.
Le client n'a pas laissé de commentaire.Lawrence B.
Just dropped off the uhaul and out the keys and contract in the drop box. Very easyAndrew L.
Le client n'a pas laissé de commentaire.ROBERT T.
Very clean, in a nice areaPrivacy R. | Premières impressions
Easy / Convenient / Life-SaverTHEODORE B.
Le client n'a pas laissé de commentaire.DONALD L.
Le client n'a pas laissé de commentaire.don N.
Adjustments to mileage make miles flat rate prices, and if you go over then charge 1$ a mileGavin W.
Excellent!Privacy R. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT D.
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